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Tech explainers

Read in-depth guides to the most important technologies affecting organizations and individuals.

Networking
  • What is asynchronous?

    In general, asynchronous -- from Greek asyn- ('not with/together') and chronos ('time') -- describes objects or events not ...

  • What is a URL (Uniform Resource Locator)?

    A URL (Uniform Resource Locator) is a unique identifier used to locate a resource on the internet.

  • What is FTP?

    File Transfer Protocol (FTP) is a network protocol for transmitting files between computers over TCP/IP connections.

Security
CIO
  • What is data storytelling?

    Data storytelling is the process of translating complex data analyses into understandable terms to inform a business decision or ...

  • What is demand shaping?

    Demand shaping is an operational supply chain management (SCM) strategy where a company uses tactics such as price incentives, ...

  • What is data monetization?

    Data monetization is the process of measuring the economic benefit of corporate data.

HRSoftware
Customer Experience
  • What is Salesforce Commerce Cloud?

    Salesforce Commerce Cloud is a cloud-based suite of products that enable e-commerce businesses to set up e-commerce sites, drive ...

  • What is multichannel marketing?

    Multichannel marketing refers to the practice of companies interacting with customers via multiple direct and indirect channels ...

  • What is a contact center?

    A contact center is a central point from which organizations manage all customer interactions across various channels.

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