Data centers

Definitions used in data center management, including hardware, virtualization and cloud computing.

Data backup and disaster recovery

Terms related to backup and recovery, including definitions about making copies of data and words and phrases about restoring original data after a data loss event.

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Data center management

Terms related to data centers, including definitions about network operations centers (NOCs) and words and phrases about the storage, management and the transmission of data.

  • What is system software?

    System software is a type of computer program designed to run a computer's hardware and application programs. Thinking of the computer system as a layered model, the system software is the interface between the hardware and user applications.

  • What is infrastructure (IT infrastructure)?

    Infrastructure is the foundation or framework that supports a system or organization.

  • What is a data center administrator (DCA)?

    A data center administrator (DCA) is an experienced IT professional who is responsible for overseeing data center operations.

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Linux

Definitions related to Linux, including tech terms about open source and words and phrases about Linux distributions and software development.

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Operating systems

Definitions related to operating systems, including tech terms about open source and proprietary operating systems and words and phrases about system programs, boot mechanisms, kernels, command interpreters, DLL libraries and drivers.

  • What is system software?

    System software is a type of computer program designed to run a computer's hardware and application programs. Thinking of the computer system as a layered model, the system software is the interface between the hardware and user applications.

  • What is a framework?

    In general, a framework is a real or conceptual structure intended to serve as a support or guide for the building of something that expands the structure into something useful.

  • What is a shell script and how does it work?

    A shell script is a text file that contains a sequence of commands for a Unix-based operating system (OS).

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Storage Admin

Terms related to data storage management, including definitions about enterprise storage and words and phrases about storage infrastructure, storage capacity and hierarchical storage management (HSM).

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Storage and Data Mgmt

Definitions about storage and data management including backup/recovery vocabulary, business intelligence terminology, storage area networks and database management.

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Virtualization

Terms related to virtualization, including definitions about virtualization technologies and words and phrases about server virtualization, desktop virtualization and storage virtualization.

  • What is SaaS (software as a service)?

    Software as a service (SaaS) is a software distribution model in which a cloud provider hosts applications and makes them available to end users over the internet.

  • What is a virtual contact center?

    A virtual contact center (VCC) is a type of call center in which an organization's representatives are geographically dispersed, rather than situated at workstations in one location.

  • What is cloud automation?

    Cloud automation is a broad term that refers to processes and tools that reduce or eliminate manual efforts used to provision and manage cloud computing workloads and services.

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