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Data centers

Definitions used in data center management, including hardware, virtualization and cloud computing.

Data backup and disaster recovery

Terms related to backup and recovery, including definitions about making copies of data and words and phrases about restoring original data after a data loss event.

  • IT incident management

    IT incident management is a component of IT service management (ITSM) that aims to rapidly restore services to normal following an incident while minimizing adverse effects on the business.

  • differential backup

    A differential backup is a data backup that copies all the files that have changed since the last full backup was performed.

  • LTO-8 (Linear Tape-Open 8)

    LTO-8, or Linear Tape-Open 8, is a tape format from the Linear Tape-Open Consortium released in late 2017. It succeeded the LTO-7 version, which launched in 2015.

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Data center management

Terms related to data centers, including definitions about network operations centers (NOCs) and words and phrases about the storage, management and the transmission of data.

  • IT incident management

    IT incident management is a component of IT service management (ITSM) that aims to rapidly restore services to normal following an incident while minimizing adverse effects on the business.

  • industrial control system (ICS)

    In industrial settings, industrial control system (ICS) is a term used to describe the integration of hardware and software with network connectivity to support production processes in manufacturing or critical infrastructure.

  • memristor

    A memristor is an electrical component that limits or regulates the flow of electrical current in a circuit and remembers the amount of charge that has previously flowed through it.

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Linux

Definitions related to Linux, including tech terms about open source and words and phrases about Linux distributions and software development.

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Operating systems

Definitions related to operating systems, including tech terms about open source and proprietary operating systems and words and phrases about system programs, boot mechanisms, kernels, command interpreters, DLL libraries and drivers.

  • macOS

    MacOS is the computer operating system for Apple desktops and laptops.

  • Apple iOS

    Apple iOS is a proprietary mobile operating system that runs on mobile devices such as the iPhone and iPad.

  • software

    Software is a set of instructions, data or programs used to operate computers and execute specific tasks.

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Storage Admin

Terms related to data storage management, including definitions about enterprise storage and words and phrases about storage infrastructure, storage capacity and hierarchical storage management (HSM).

  • SATA Express (SATAe)

    SATA Express (SATAe or Serial ATA Express) is a bus interface to connect storage devices to a computer motherboard, supporting SATA and PCI Express protocols simultaneously.

  • bad block

    A bad block is an area of storage media that is no longer reliable for storing and retrieving data because it has been physically damaged or corrupted.

  • erasure coding (EC)

    Erasure coding (EC) is a method of data protection in which data is broken into fragments, expanded and encoded with redundant data pieces, and stored across a set of different locations or storage media.

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Storage and Data Mgmt

Definitions about storage and data management including backup/recovery vocabulary, business intelligence terminology, storage area networks and database management.

  • SATA Express (SATAe)

    SATA Express (SATAe or Serial ATA Express) is a bus interface to connect storage devices to a computer motherboard, supporting SATA and PCI Express protocols simultaneously.

  • 3D XPoint

    3D XPoint is memory storage technology that was jointly developed by Intel and Micron Technology. The two vendors intended for the technology to fill a gap in the storage market between dynamic RAM (DRAM) and NAND flash.

  • hybrid hard drive (HHD)

    A hybrid hard drive (HHD), sometimes known as a solid-state hybrid drive (SSHD), is a mass storage device that combines a conventional hard disk drive (HDD) and a NAND flash memory module.

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Virtualization

Terms related to virtualization, including definitions about virtualization technologies and words and phrases about server virtualization, desktop virtualization and storage virtualization.

  • virtual agent

    A virtual agent -- sometimes called an intelligent virtual agent (IVA) -- is a software program or cloud service that uses artificial intelligence (AI) technologies, such as machine learning (ML) and natural language processing (NLP) to provide automated services or guidance to humans.

  • virtualization

    Virtualization is the creation of a virtual version of an actual piece of technology, such as an operating system (OS), a server, a storage device or a network resource.

  • software-defined storage (SDS)

    Software-defined storage (SDS) is a software program that manages data storage resources and functionality and has no dependencies on the underlying physical storage hardware.

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Networking
Security
  • personally identifiable information (PII)

    Personally identifiable information (PII) is any data that could potentially identify a specific individual.

  • zero-day vulnerability

    A zero-day vulnerability is a security loophole in software, hardware or firmware that threat actors exploit before the vendors ...

  • DNS attack

    A DNS attack is an exploit in which an attacker takes advantage of vulnerabilities in the domain name system.

CIO
  • data collection

    Data collection is the process of gathering data for use in business decision-making, strategic planning, research and other ...

  • chief trust officer

    A chief trust officer (CTrO) in the IT industry is an executive job title given to the person responsible for building confidence...

  • green IT (green information technology)

    Green IT (green information technology) is the practice of creating and using environmentally sustainable computing resources.

HRSoftware
  • diversity, equity and inclusion (DEI)

    Diversity, equity and inclusion is a term used to describe policies and programs that promote the representation and ...

  • ADP Mobile Solutions

    ADP Mobile Solutions is a self-service mobile app that enables employees to access work records such as pay, schedules, timecards...

  • director of employee engagement

    Director of employee engagement is one of the job titles for a human resources (HR) manager who is responsible for an ...

Customer Experience
  • digital marketing

    Digital marketing is the promotion and marketing of goods and services to consumers through digital channels and electronic ...

  • contact center schedule adherence

    Contact center schedule adherence is a standard metric used in business contact centers to determine whether contact center ...

  • customer retention

    Customer retention is a metric that measures customer loyalty, or an organization's ability to retain customers over time.

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