Human resources management

401(k) plan - A 401(k) plan is a type of retirement savings account.
accountability - Accountability is an assurance that an individual or an organization is evaluated on its performance or behavior related to something for which it is responsible.
ADP Mobile Solutions - ADP Mobile Solutions is a self-service mobile app that enables employees to access work records such as pay, schedules, timecards, retirement funds, benefits and calendars.
benefits administration - Benefits administration is the process of assembling and managing the benefits an organization provides to employees.
Betterworks - Betterworks is performance management software that helps workforces and organizations to improve manager effectiveness and employee performance, strengthening manager-employee relationships.
boomerang employee - A boomerang employee is a person who leaves a company and returns to work for the same company in the future.
business case - A business case is a formal document or verbal value proposition that outlines the justification for commencing a project or undertaking a specific task.
candidate experience - Candidate experience reflects a person's feelings about going through a company's job application process.
catchball - Catchball is an approach to decision-making in an organization or group where ideas are pitched from one individual to another throughout the group’s hierarchy and divisions.
chief human resources officer (CHRO) - Chief human resources officer (CHRO) is a top-level management executive in charge of an organization's employees.
churn rate - Churn rate is a measure of the number of customers or employees who leave a company during a given period.
clean desk policy (CDP) - A clean desk policy (CDP) is a corporate directive that specifies how employees should leave their working space when they leave the office.
cognitive diversity - Cognitive diversity is the inclusion of people who have different styles of problem-solving and can offer unique perspectives because they think differently, have divergent perspectives and come from varied backgrounds.
competency framework - A competency framework is a structure that defines a set of competencies, or skills, for each role in an organization.
contact center burnout - Contact center burnout refers to physical, emotional and mental exhaustion experienced by contact center employees.
contingent workforce - A contingent workforce is a labor pool whose members are hired by an organization on an on-demand basis.
continuous performance management - Continuous performance management, in a human resource (HR) management context, is the supervision of an employee's performance through one-on-one discussions and ongoing feedback from supervisors during regularly scheduled check-ins.
corporate culture - Corporate culture is the collection of values, beliefs, ethics and attitudes that characterize an organization and guide its practices.
digital HR - Digital HR is the digital transformation of HR services and processes through the use of social, mobile, analytics and cloud (SMAC) technologies.
digital nomad - A digital nomad works from any location and uses technology to perform their job while moving to new destinations.
digital profiling - Digital profiling is the process of gathering and analyzing information about an individual that exists online.
director of employee engagement - Director of employee engagement is one of the job titles for a human resources (HR) manager who is responsible for an organization's employee engagement strategy.
E-Verify - E-Verify is a free web service that allows employers to confirm the legal eligibility of an individual who wants to work in the United States.
employee churn - Employee churn is the overall turnover in an organization's staff as existing employees leave and new ones are hired.
employee engagement - Employee engagement is the emotional and professional connection an employee feels toward their organization, colleagues and work.
employee lifecycle - The employee lifecycle is a human resources model that identifies the different stages a worker advances through in an organization and the role HR plays in optimizing that process.
employee Net Promoter Score (eNPS) - The employee Net Promoter Score (eNPS) is a metric used by employers to assess employee loyalty.
employee onboarding and offboarding - Employee onboarding involves all the steps needed to get a new employee successfully deployed and productive, while offboarding involves separating an employee from a firm.
employee privacy policy - An employee privacy policy is documentation specifying an organization's rules and procedures for gathering, using and disclosing the personal information of former, current or prospective employees.
employee productivity - Employee productivity, sometimes referred to as workforce productivity, is an assessment of the efficiency of a worker or group of workers.
employee resource group (ERG) - An employee resource group is a workplace club or more formally realized affinity group organized around a shared interest or identity.
employee retention - Employee retention is the organizational goal of keeping productive and talented workers and reducing turnover by fostering a positive work atmosphere to promote engagement.
employee sentiment analysis - Employee sentiment analysis is the use of natural language processing and other AI techniques to automatically analyze employee feedback and other unstructured data to quantify and describe how employees feel about their organization.
employee training and development - Employee training and development is a set of activities and programs designed to enhance the knowledge, skills and abilities of employees.
employee vetting - Employee vetting is a screening process conducted by employers for checking the background and verifying the information of a new hire or applicant.
flow (psychology) - Flow, in the context of psychology, is a state of intense engagement, focus and contentment in the present moment and current activity.
ghost worker - Ghost worker is a term coined by computer scientist Siddharth Suri and Harvard researcher Mary L.
ghosting (in the workplace) - Ghosting is to cease communications without notification.
Hawthorne effect - The Hawthorne effect is the modification of behavior by study participants in response to their knowledge that they are being observed or singled out for special treatment.
HireVue - HireVue is an enterprise video interviewing technology provider of a platform that lets recruiters and hiring managers screen candidates and conduct live interviews over the internet.
HR help desk - HR help desk refers to a central source of information employees can consult about human resource questions.
HRIS director (human resources information system director) - An HRIS (human resource information system) director is the manager who serves as a technical point of contact for the organization's human resource management department.
human capital management (HCM) - Human capital management (HCM) is a comprehensive set of practices and tools used for recruiting, managing and developing employees as a valuable business 'asset' rather than just as a business 'cost.
Human Resource Certification Institute (HRCI) - Human Resource Certification Institute (HRCI) is a U.
human resource management (HRM) - Human resource management (HRM) is the practice of recruiting, hiring, deploying and managing an organization's employees.
human resources (HR) generalist - A human resources generalist is an HR professional who handles the daily responsibilities of talent management, employee onboarding, and administering compensation and benefits plans for the human resources department.
Individual Retirement Account (IRA) - An Individual Retirement Account (IRA) is a retirement savings account set up with a financial institution or brokerage firm that offers tax breaks for those investing income for their retirement.
industrial espionage - Industrial espionage is the covert, and sometimes illegal, practice of investigating competitors to gain a business advantage.
internal marketing - Internal marketing is the promotion of a company's objectives, products and services to employees within the organization.
intranet - An intranet is a private network contained within an enterprise that is used to securely share company information and computing resources among employees.
IT consultant - A consultant is an experienced individual in a given field who provides expert advice for a fee.
learning experience platform (LXP) - A learning experience platform (LXP) is an artificial intelligence (AI) driven peer learning platform delivered using software as a service.
microlearning (microtraining) - Microlearning is an educational strategy that focuses on learning new information in small units.
Microsoft Office 365 Advanced Threat Protection - Microsoft Office 365 Advanced Threat Protection (ATP) is Microsoft's optional cloud-based service that scans and filters email to protect subscribers from malware in attachments and hyperlinks to malicious websites.
mobile workforce management (MWM) - Mobile workforce management (MWM) is a category of software and related services used to manage employees working outside the company premises; the term is often used in reference to field teams.
OKRs (Objectives and Key Results) - OKRs (Objectives and Key Results) encourage companies to set, communicate and monitor organizational goals and results in an effective, transparent manner.
organizational network analysis (ONA) - Organizational network analysis (ONA) is a quantitative method for modeling and analyzing how communications, information, decisions and resources flow through an organization.
Parkinson's law of triviality (bikeshedding) - Parkinson's law of triviality is an observation about the human tendency to devote a great deal of time to unimportant details, while crucial matters go unattended.
passive candidate - A passive candidate (passive job candidate) is anyone in the workforce who is not actively looking for a job.
people analytics (HR analytics) - People analytics, also known as human resources (HR) analytics and talent analytics, is the use of data analysis on candidate and employee issues to understand their effect on business goals and evaluate the effectiveness of HR initiatives.
performance and accountability reporting (PAR) - Performance and accountability reporting (PAR) is the process of compiling and documenting factors that quantify an organization's achievements, efficiency and adherence to budget, comparing actual results against previously articulated goals.
personality profile - A personality profile is a knowledge management tool used to provide an evaluation of an employee's personal attributes, values and life skills in an effort to maximize his or her job performance and contribution to the company.
Pomodoro Technique - The Pomodoro Technique is a time management method based on 25-minute stretches of focused work broken by five-minute breaks.
Predictive Index (PI) - The Predictive Index (PI) is a theory-based, self-report measurement of normal, adult, work-related personality that was developed and validated for use in occupational and organizational populations.
professional services - A professional service is an intangible product that a contractor or product vendor sells to help a customer manage a specific part of their business.
rainmaker - A rainmaker is an individual who generates an unusually high amount of revenue for an organization by bringing new clients and new business to the company.
recruitment - Recruitment is the process of finding, screening, hiring and onboarding qualified job candidates.
recruitment management system (RMS) - A recruitment management system (RMS) is a set of tools designed to manage the employee recruiting and hiring process.
recruitment marketing - Recruitment marketing is the combination of strategies and tools used by an organization to engage and entice job candidates in the pre-applicant phase of recruiting.
recruitment process outsourcing (RPO) - Recruitment process outsourcing (RPO) is when an employer turns the responsibility of finding potential job candidates over to a third-party service provider.
reference checking software - Reference checking software is programming that automates the process of contacting and questioning the references of job applicants.
reinforcement theory - Reinforcement theory is a psychological principle suggesting that behaviors are shaped by their consequences, and that individual behaviors can be changed accordingly through reinforcement, punishment and extinction.
remote office/branch office (ROBO) - A remote office/branch office (ROBO) is a corporate business site located at some distance from the organization's headquarters or main office.
reskilling - Reskilling is the process of teaching an employee new skills to improve proficiency in their current job or move into an advanced position.
skill-based learning - Skill-based learning develops students through hands-on practice and real-world application.
smartphone addiction (cellphone addiction) - Smartphone addiction (cellphone addiction) is a disorder involving compulsive overuse of mobile devices, usually quantified as the number of times users access their devices and/or the total amount of time they are online over a specified period.
social comparison - Social comparison can lead to issues caused by the fear of missing out (FOMO), including anxiety, depression and a lack of self-esteem.
social media recruitment (social media recruiting) - Social media recruitment, or social media recruiting, is the process of using social media platforms to identify, engage and vet people the organization may want to hire.
stacked ranking (stack ranking) - Stacked ranking (stack ranking) is an employee evaluation method that slots a certain percentage of employees into each of several levels of performance.
STEMinism - STEMinism is a portmanteau that combines the acronym STEM (science, technology, engineering and math) with feminism.
talent acquisition - Talent acquisition is the strategic process an organization uses to identify, recruit and hire the people it needs to achieve its business goals and optimize its processes.
talent management software (TM software) - Talent management software is technology that human resource management professionals use to manage employees as a competitive advantage.
talent network - A talent network is a group of interconnected people with similar professional skills.
Unfreeze, Change, Refreeze (Kurt Lewin Change Management Model) - Unfreeze, Change, Refreeze or Kurt Lewin's Change Management Model is a model to understand and manage organizational change.
voluntary benefits - Voluntary benefits are optional, employee-paid benefits.
What are performance appraisals? A how-to guide for managers - A performance appraisal is the structured practice of regularly reviewing an employee's job performance.
What are SMART goals? - SMART is a best practice framework for setting goals that are specific, measurable, achievable, realistic and time-bound.
What are soft skills? - Soft skills are personal attributes that support situational awareness and enhance an individual's ability to get a job done.
What is a 360 review? - A 360 review, or 360-degree review, is a continuous performance management strategy aimed at helping employees at all levels obtain responses from various parts of an organization in order to develop and sharpen their professional skills.
What is a learning management system (LMS)? - A learning management system (LMS) is a software application or web-based technology used to plan, implement and assess a specific learning process.
What is a talent pipeline? - A talent pipeline is a pool of candidates who are ready to fill a position.
What is a talent pool? - A talent pool is a database of job candidates who have the potential to meet an organization's immediate and long-term needs.
What is an applicant tracking system (ATS)? - An applicant tracking system (ATS) is software that manages the recruiting and hiring process, including job postings and job applications.
What is compensation management? - Compensation management is the discipline and process for determining employees' appropriate pay, incentives, rewards, bonuses and benefits.
What is continuous learning, and what are its benefits? - Continuous learning is the ongoing expansion of knowledge and skill sets.
What is core HR (core human resources)? - Core HR (core human resources) is an umbrella term that refers to the essential, mandatory and fundamental tasks and functions of an organization's HR department as it manages the employee lifecycle and develops human capital.
What is DEI? Understanding Diversity, Equity and Inclusion in HR - Diversity, equity and inclusion is a term used to describe policies and programs that promote the representation and participation of different groups of individuals.
What is e-learning? Importance, benefits and use cases - E-learning -- also called 'electronic learning' or 'web-based training' -- is anywhere, anytime instruction delivered over the internet or a corporate intranet to students and other learners via a browser.
What is employee experience? - Employee experience is a worker's perception of the organization they work for during their tenure.
What is employee monitoring? - Employee monitoring is when businesses monitor employees to improve productivity and protect corporate resources.