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Human resources management

360 - SMA

  • 360 review - A 360 review, or 360-degree review, is a feedback collection process aimed at helping employees at all levels obtain responses from various parts of an organization in order to develop and sharpen their professional skills.
  • 401(k) plan - A 401(k) plan is a type of retirement savings account.
  • 70 percent rule for productivity - According to the 70 percent rule, which has its roots in athletics, employees are most productive when a majority of their time is spent working at a less intense pace.
  • accountability - Accountability is an assurance that an individual or an organization is evaluated on its performance or behavior related to something for which it is responsible.
  • applicant tracking system (ATS) - An applicant tracking system (ATS) is software that manages the recruiting and hiring process, including job postings and job applications.
  • ASMR (autonomous sensory meridian response) - Autonomic sensory meridian response (ASMR) is a tingling sensation that some people experience when exposed to particular types of auditory or visual stimuli such as whispering, tapping and slow movements.
  • attention training - Attention training is a technique or system designed to help people focus on the issue at hand, concentrate more effectively, procrastinate less and make better decisions in less time.
  • benefits administration - Benefits administration is the process of assembling and managing the benefits an organization provides to employees.
  • Betterworks - Betterworks is cloud-based human capital management software that allows employees to create Objectives and Key Results (OKRs) and link them to organizational goals.
  • bodyshopping - Body shopping, sometimes spelled as one word (bodyshopping), is an IT-centric outsourcing / sub-contracting model.
  • catchball - Catchball is an approach to decision-making in an organization or group where ideas are pitched from one individual to another throughout the group’s hierarchy and divisions.
  • chief human resources officer (CHRO) - Chief human resources officer (CHRO) is a top-level management executive in charge of an organization's employees.
  • churn rate - Churn rate is a measure of the number of customers or employees who leave a company during a given period.
  • clean desk policy (CDP) - A clean desk policy (CDP) is a corporate directive that specifies how employees should leave their working space when they leave the office.
  • cognitive diversity - Cognitive diversity is the inclusion of people who have different styles of problem-solving and can offer unique perspectives because they think differently.
  • compensation management - Compensation management is the discipline for determining employees' appropriate pay and benefits.
  • contingent workforce - A contingent workforce is a labor pool whose members are hired by an organization on an on-demand basis.
  • continuous learning - The goal of continuous learning is to provide the reinforcement an employee needs to retain knowledge and skills over time.
  • core HR (core human resources) - Core HR (core human resources) is an umbrella term that means the basic functions of an HR department; the basic data captured about employees; and the software used to manage basic HR processes.
  • corporate wellness coach (health coach) - A corporate wellness coach (health coach) is a professional who is brought into a corporate or office environment to help employees maintain and improve their health and wellness goals.
  • coworking - Coworking is a business services provision model that involves individuals working independently or collaboratively in shared office space.
  • digital HR - Digital HR is the digital transformation of HR services and processes through the use of social, mobile, analytics and cloud (SMAC) technologies.
  • digital profiling - Digital profiling is the process of gathering and analyzing information about an individual that exists online.
  • digital self-harm - Digital self-harm is targeting oneself with negative content online.
  • digital wellness (digital wellbeing) - Digital wellness (digital wellbeing) is the use of technology to ensure an employee's physical and mental health.
  • Director of Employee Engagement - Director of employee engagement is one of the job titles for an HR manager who is responsible for an organization's employee engagement strategy.
  • diversity, equity and inclusion (DEI) - Diversity, equity and inclusion (DEI) is a term used to describe policies and programs that promote the representation and participation of different groups of individuals, including people of different ages, races and ethnicities, abilities and disabilities, genders, religions, cultures and sexual orientations.
  • e-learning (online learning) - E-learning (sometimes called web-based training) is anywhere, any-time instruction delivered over the internet or a corporate intranet to browser-equipped learners.
  • E-Verify - E-Verify is a free web service that allows employers to confirm the legal eligibility of an individual who wants to work in the United States.
  • employee churn - Employee churn is the overall turnover in an organization's staff as existing employees leave and new ones are hired.
  • employee engagement - Employee engagement is the emotional connection an employee experiences that results in a willingness to expend discretionary effort at work.
  • employee engagement software - Employee engagement software helps workers feel more satisfied with their jobs and absorbed in the mission and culture of their organization, and, therefore, more productive and effective.
  • employee experience - Employee experience is a worker's perceptions about his or her journey through all the touchpoints at a particular company, starting with job candidacy through to the exit from the company.
  • employee life cycle - Employee life cycle -- also spelled employee lifecycle -- is an HR model that identifies the different stages a worker advances through in an organization in, as well as the role HR plays in optimizing that progress.
  • employee monitoring - Employee monitoring is the use of various methods of workplace surveillance to gather information about the activities and locations of staff members.
  • employee Net Promoter Score (eNPS) - The employee Net Promoter Score (eNPS) is a metric used by employers to assess employee loyalty.
  • employee onboarding and offboarding - Employee onboarding and offboarding are two core HR activities that are gaining in importance.
  • employee poaching (talent poaching) - Employee poaching (talent poaching) or job poaching is the recruiting of employees who work at competing companies.
  • employee privacy policy - An employee privacy policy is documentation specifying an organization's rules and procedures for gathering, using and disclosing the personal information of former, current or prospective employees.
  • employee productivity - Employee productivity is an assessment of the efficiency of a worker or group of workers.
  • employee resource groups (ERGs) - Employee resource groups are workplace clubs or more formally realized affinity group organized around a shared interest or identity.
  • employee retention - Employee retention is the organizational goal of keeping productive and talented workers and reducing turnover by fostering a positive work atmosphere to promote engagement, showing appreciation to employees, providing competitive pay and benefits, and encouraging a healthy work-life balance.
  • employee self-service (ESS) - Employee self-service (ESS) is a widely used human resources technology that enables employees to perform many job-related functions, such as applying for reimbursement, updating personal information and accessing company benefits information -- which was once largely paper-based, or otherwise would have been maintained by management or administrative staff.
  • employee vetting - Employee vetting is a screening process conducted by employers for checking the background and verifying the information of a new hire or applicant.
  • exit interview - An exit interview is a meeting between management representatives and someone who is leaving an organization.
  • FIRE (Financial Independence, Retire Early) - FIRE (Financial Independence, Retire Early) is a lifestyle, also referred to as a movement, aimed at reducing expenditures and increasing investing in order to quickly gain financial independence and the possibility of retirement at an early age.
  • flow (psychology) - Flow, in the context of psychology, is a state of intense engagement, focus and contentment in the present moment and current activity.
  • ghost worker - Ghost worker is a term coined by computer scientist Siddharth Suri and Harvard researcher Mary L.
  • ghosting (in the workplace) - Ghosting is to cease communications without notification.
  • HR automation - Human resources automation (HR automation) is a method of using software to automate and streamline repetitive and laborious tasks and aid an HR department in managing personnel.
  • HR help desk - HR help desk refers to a central source of information employees can consult about human resource questions.
  • HR service delivery - HR service delivery is a term used to explain how an organization's human resources department offers services to and interacts with employees.
  • HR technology (human resources tech) - HR technology (human resources technology) is an umbrella term for software and associated hardware automating the human resources function in organizations.
  • HRIS (human resource information system) - A human resource information system (HRIS) is software that provides a centralized repository of employee master data that the human resource management (HRM) group needs for completing core human resource (core HR) processes.
  • HRIS director (human resources information system director) - An HRIS (human resource information system) director is the manager who serves as a technical point of contact for the organization's human resource management department.
  • human capital management (HCM) - Human capital management (HCM) is a comprehensive set of practices and tools used for recruiting, managing and developing employees.
  • Human Resource Certification Institute (HRCI) - HRCI (Human Resource Certification Institute) is a U.
  • human resource management (HRM) - Human resource management (HRM) is the practice of recruiting, hiring, deploying and managing an organization's employees.
  • Human Resources (HR) Generalist - A human resources (HR) generalist is an employee in the HR department who handles a wide variety of responsibilities.
  • hybrid work model - A hybrid work model is a workforce structure that includes employees who work remotely and those who work on site, in a company's facilities.
  • hybrid workforce - A hybrid workforce is a type of blended workforce comprising employees who work remotely and those who work from an office or central location.
  • Individual Retirement Account (IRA) - An Individual Retirement Account (IRA) is a retirement savings account set up with a financial institution or brokerage firm that offers tax breaks for those investing income for their retirement.
  • industrial espionage - Industrial espionage is the covert, and sometimes illegal, practice of investigating competitors to gain a business advantage.
  • information overload - Information overload is a state of being overwhelmed by the amount of data presented for one’s attention or processing.
  • intermittent reinforcement - Intermittent reinforcement is the delivery of a reward at irregular intervals, a method that has been determined to yield the greatest effort from the subject.
  • internal marketing - Internal marketing is the promotion of a company's objectives, products and services to employees within the organization.
  • intranet - An intranet is a private network contained within an enterprise that is used to securely share company information and computing resources among employees.
  • IT consultant - A consultant is an experienced individual in a given field who provides expert advice for a fee.
  • labor law - Labor law is legislation specifying responsibilities and rights in employment, particularly the responsibilities of the employer and the rights of the employee.
  • labor productivity ratio - The labor productivity ratio is a metric expressing the number of work units produced per time worked.
  • leaky pipeline - A leaky pipeline is a system designed to channel something from one place to another that is flawed in such a way that it loses some quantity of what it carries before it reaches the destination.
  • learning experience platform (LXP) - A learning experience platform (LXP) is an AI-driven peer learning experience platform delivered using software as a service (SaaS).
  • manager self-service - Manager self-service is self-service platform that enables managers to get immediate access to employee information and initiate employment-related actions.
  • Maslow’s hierarchy of needs - Maslow’s hierarchy of needs is a charted set of human requirements that are important for an individual to achieve complete development and self-actualization.
  • microlearning (microtraining) - Microlearning is an educational strategy that breaks complex topics down into short-form, stand-alone units of study that can be viewed as many times as necessary, whenever and wherever the learner has the need.
  • Microsoft Office 365 Advanced Threat Protection - Microsoft Office 365 Advanced Threat Protection (ATP) is Microsoft's optional cloud-based service that scans and filters email to protect subscribers from malware in attachments and hyperlinks to malicious websites.
  • Milgram experiment (Behavioral Study on obedience) - The Milgram experiment is a famous psychological study exploring the willingness of individuals to follow the orders of authorities when those orders conflict with the individual’s own moral judgment.
  • mobile workforce management (MWM) - Mobile workforce management (MWM) is a category of software and related services used to manage employees working outside the company premises; the term is often used in reference to field teams.
  • non-compete agreement (NCA) - A non-compete agreement (NCA) is a legally binding restrictive covenant designed to prevent the signee from exploiting competitive advantages gained through association with the other party in the agreement.
  • Parkinson's law of triviality (bikeshedding) - Parkinson's law of triviality is an observation about the human tendency to devote a great deal of time to unimportant details, while crucial matters go unattended.
  • payroll software - Payroll software automates the process of paying salaried, hourly and contingent employees.
  • people analytics (HR analytics) - People analytics, also known as HR analytics and talent analytics, is the use of data analysis on candidate and employee issues to understand their impact on business goals and evaluate the effectiveness of human resources initiatives.
  • performance and accountability reporting (PAR) - Performance and accountability reporting (PAR) is the process of compiling and documenting factors that quantify an organization's achievements, efficiency and adherence to budget, comparing actual results against previously articulated goals.
  • performance management software - Performance management software is designed to improve business performance by spurring employee productivity.
  • performance scorecard - A performance scorecard is a graphic or an application that depicts the progress over time of some entity, such as an enterprise, an employee or a business unit, toward some type of goal.
  • personality profile - A personality profile is a knowledge management tool used to provide an evaluation of an employee's personal attributes, values and life skills in an effort to maximize his or her job performance and contribution to the company.
  • Pomodoro Technique - The Pomodoro Technique is a time management method based on 25-minute stretches of focused work broken by five-minute breaks.
  • professional services - A professional service is an intangible product that a contractor or product vendor sells to help a customer manage a specific part of their business.
  • PTO (paid time off, personal time off) - Paid time off (PTO) is a human resource management (HRM) policy that provides employees with a pool of bankable hours that can be used for any purpose.
  • rainmaker (business) - A rainmaker is an individual who generates an unusually high amount of revenue for an organization by bringing new clients and new business to the company.
  • recruitment - Recruitment is the process of finding, screening, hiring and eventually onboarding qualified job candidates.
  • recruitment management system - A recruitment management system (RMS) is a set of tools designed to manage the recruiting process.
  • recruitment marketing - Recruitment marketing is the combination of strategies and tools used by an organization to engage and entice job candidates in the pre-applicant phase of recruiting.
  • recruitment process outsourcing (RPO) - Recruitment process outsourcing (RPO) involves an employer turning the responsibility of finding potential job candidates over to a third-party service provider.
  • reference checking software - Reference checking software is programming that automates the process of contacting and questioning the references of job applicants.
  • reinforcement theory - Reinforcement theory is a psychological principle suggesting that behaviors are shaped by their consequences, and that individual behaviors can be changed accordingly through reinforcement, punishment and extinction.
  • remote office/branch office (ROBO) - A ROBO is a smaller office than the company headquarters and located in another town, state or country.
  • Respect for People principle - Continuous Improvement (CI) and Respect for People are the two foundational principles of the Toyota Way, the company's business management guide.
  • segregation of duties (SoD) - Segregation of duties (SoD) is an internal control designed to prevent error and fraud by ensuring that at least two individuals are responsible for the separate parts of any task.
Networking
  • network management system

    A network management system, or NMS, is an application or set of applications that lets network engineers manage a network's ...

  • host (in computing)

    A host is a computer or other device that communicates with other hosts on a network.

  • Network as a Service (NaaS)

    Network as a service, or NaaS, is a business model for delivering enterprise WAN services virtually on a subscription basis.

Security
  • SOC 3 (System and Organization Controls 3)

    A System and Organization Controls 3 (SOC 3) report outlines information related to a service organization's internal controls ...

  • tokenization

    Tokenization is the process of replacing sensitive data with unique identification symbols that retain all the essential ...

  • messaging security

    Messaging security is a subcategory of unified threat management, or UTM, focused on securing and protecting an organization's ...

CIO
  • value stream management

    Value stream management is an emerging business process intended to gauge the flow of value into business resources and ...

  • audit program (audit plan)

    An audit program, also called an audit plan, is an action plan that documents what procedures an auditor will follow to validate ...

  • blockchain decentralization

    Decentralization is the distribution of functions, control and information instead of being centralized in a single entity.

HRSoftware
  • team collaboration

    Team collaboration is a communication and project management approach that emphasizes teamwork, innovative thinking and equal ...

  • employee self-service (ESS)

    Employee self-service (ESS) is a widely used human resources technology that enables employees to perform many job-related ...

  • learning experience platform (LXP)

    A learning experience platform (LXP) is an AI-driven peer learning experience platform delivered using software as a service (...

Customer Experience
  • Net Promoter Score (NPS)

    Net Promoter Score (NPS) is a metric that organizations use for assessing customer loyalty toward their brand, products or ...

  • B2C (business-to-consumer)

    B2C, or business-to-consumer, is a retail model where products or services move directly from a business to the end user who has ...

  • market segmentation

    Market segmentation is a marketing strategy that uses well-defined criteria to divide a brand's total addressable market share ...

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