reference checking software

What is reference checking software?

Reference checking software is programming that automates the process of contacting and questioning the references of job applicants. Reference checking software is intended to help human capital management professionals become more efficient and obtain detailed and reliable information about potential employees.

The software saves time by minimizing the number of phone calls between an employer and a job applicant's reference. It can also reduce costs because it ends the need to pay recruiters to check references. In many cases the references are more truthful and straightforward because the software protects their anonymity.

References receive an email or other message with a link to a survey and are informed that they will not be identified. They answer questions on the skills and conduct of a candidate. Surveys can be tailored for different professions.

Reference checking software can also be used as a recruiting tool and integrated with an applicant tracking system.

This was last updated in January 2024

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