Employee experience
Employee experience influences recruiting, retention and turnover. Read news, guides and tips on how to create a positive experience throughout the entire employee journey, from onboarding to offboarding. See how HR software can support positive candidate experiences, improve digital workspaces, and support ESG, DEI, L&D, upskilling and employee wellness efforts.
Top Stories
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Tip
10 Dec 2024
A list of the most popular MOOCs to consider in 2025
Massive open online courses help learners across the globe acquire new skills, brush up on their professional skills and pursue credentials. Explore some favorite platforms. Continue Reading
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News
03 Dec 2024
Apple's BYOD practices draw fire in lawsuit
Apple's BYOD policies spark a fiery lawsuit, accusing the tech giant of turning employee personal devices into 'prison yards' that blur work-life boundaries and breach privacy. Continue Reading
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Definition
02 Dec 2024
What is transformational leadership?
Transformational leadership is a leadership style that focuses on inspiring and motivating employees to innovate and find new ways to drive the organization's success. Continue Reading
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Tip
20 Nov 2024
Employee experience vs. employee engagement: The differences
Employee experience vs. employee engagement may seem like similar concepts, but knowing the difference is key to improving both. Learn what HR staff should know about each. Continue Reading
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News
15 Nov 2024
AI workplace adoption comes bundled with fear, guilt
The adoption of AI is surfacing very human emotions for some employees, according to new survey data. Managers need to encourage its use to ease some of that discomfort. Continue Reading
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Feature
13 Nov 2024
Managing a multigenerational workforce: Tips from an expert
A recruiting expert with 26 years of experience provides advice on how organizations can keep a multigenerational workforce engaged without compromising the company mission. Continue Reading
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Tip
07 Nov 2024
4 moments that matter in the employee experience
Some of the most important parts of the employee experience are 'moments that matter,' such as employee promotions. Learn about the employee lifecycle and how these moments fit in. Continue Reading
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Feature
04 Nov 2024
Coffee badging explained: Why businesses are cracking down
Companies are enforcing return-to-office mandates, and employees aren't thrilled. Boosting morale with perks and flexibility can ease the transition. Continue Reading
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Feature
30 Oct 2024
Diversity in leadership: Forge your own success
Eugina Jordan is a CMO in tech who wrote a leadership book for underrepresented professionals who want to become corporate leaders. Here, she answers four questions about the book. Continue Reading
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News
25 Oct 2024
Microsoft puts light on veteran hiring amid DEI backlash
The political and legal backlash over diversity and inclusion efforts isn't stopping Microsoft from expanding the scope of its diversity reporting. Continue Reading
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Definition
22 Oct 2024
What is a learning management system (LMS)?
A learning management system (LMS) is a software application or web-based technology used to plan, implement and assess a specific learning process. Continue Reading
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News
15 Oct 2024
Researchers: Work from home is key to business continuity
Researchers detail advice to companies about work-from-home readiness in disaster-prone areas. On their list? Remote and hybrid work readiness. Continue Reading
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Definition
11 Oct 2024
What is Salesforce Work.com?
Salesforce Work.com is a set of solutions from Salesforce that enable organizations to simplify return-to-work processes, maintain safe workplace operations, assess and promote employee health, safety and well-being, and communicate with customers in an open, honest, trustworthy manner. Continue Reading
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Tip
09 Oct 2024
4 use cases for AI in employee onboarding
Use cases for AI in employee onboarding are new hire setup, automated reminders, employee performance summaries and onboarding summaries. Learn more about how to use the tech. Continue Reading
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Definition
16 Sep 2024
What is social learning theory?
Social learning theory is the philosophy that people can learn from each other through observation, imitation, modeling and even emotions. Continue Reading
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Definition
13 Sep 2024
What is Uber?
Uber is a transportation and ride-sharing technology company that allows passengers to book rides and drivers to charge fares and get paid via a smartphone app. Continue Reading
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Definition
23 Aug 2024
What is employee self-service (ESS)?
Employee self-service (ESS) is a widely used human resources technology that enables employees to perform many job-related functions that were once largely paper-based, or otherwise maintained by management, administrative or HR staff. Continue Reading
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Definition
14 Aug 2024
What is virtual reality? How it's used and how it will evolve
Virtual reality, or VR, is a simulated three-dimensional (3D) environment that lets users explore and interact with a virtual surrounding in a way that approximates reality, as it's perceived through the users' senses. Continue Reading
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Definition
09 Aug 2024
What is DEI? Diversity, equity and inclusion explained
Diversity, equity and inclusion is a term used to describe policies and programs that promote the representation and participation of different groups of individuals. Continue Reading
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Tip
08 Aug 2024
Tips for onboarding remote developers
More companies today hire developers who work remotely. Follow these steps for an efficient remote onboarding process for devs, from a tech on-ramp to cross-org team interaction. Continue Reading
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Feature
01 Aug 2024
Onboarding vs. orientation: What's the difference?
Employee onboarding and orientation are crucial to a new hire's introduction and integration into a company. While related, the two processes serve distinct purposes. Continue Reading
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Definition
31 Jul 2024
What is payroll software?
Payroll software automates the process of paying salaried, hourly and contingent employees. Continue Reading
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Definition
26 Jul 2024
What are virtual agents and how are they being used?
A virtual agent -- sometimes called an intelligent virtual agent (IVA) -- is a software program or cloud service that uses artificial intelligence (AI) technologies, such as machine learning (ML) and natural language processing (NLP) to provide automated services or guidance to humans. Continue Reading
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Definition
23 Jul 2024
What is labor arbitrage?
Labor arbitrage is the practice of searching for and then using the lowest-cost workforce to produce products or goods. Continue Reading
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Feature
22 Jul 2024
How to overcome digital transformation fatigue
For many employees, poorly executed digital transformation projects lead to fatigue. Learn effective methods for maintaining project momentum from start to finish. Continue Reading
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Definition
18 Jul 2024
What is employee monitoring?
Employee monitoring is when businesses monitor employees to improve productivity and protect corporate resources. Continue Reading
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Tip
17 Jul 2024
Top tips to improve employee experience in uncertain times
Companies are contending with a turbulent economy and low employee morale. Discover summit highlights from 3 expert speakers and tips to better meet the needs of your workforce. Continue Reading
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Definition
15 Jul 2024
employee churn
Employee churn is the overall turnover in an organization's staff as existing employees leave and new ones are hired. Continue Reading
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Feature
09 Jul 2024
Quiet vacationing explained: Everything you need to know
A new quiet trend has emerged, but this time it involves taking time off and traveling. Quiet vacationing combines working remotely and traveling -- without telling anyone. Continue Reading
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Definition
08 Jul 2024
organizational network analysis (ONA)
Organizational network analysis (ONA) is a quantitative method for modeling and analyzing how communications, information, decisions and resources flow through an organization. Continue Reading
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Video
02 Jul 2024
An explanation of gamification
Gamification integrates video game elements into nongame contexts such as business operations. It uses points, badges, levels and rewards to enhance engagement and motivation. Continue Reading
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Feature
02 Jul 2024
59 trending HR buzzwords
HR buzzwords -- such as quiet quitting, ghost jobs and industry hopping -- are all over social media. People are turning to social media to discuss their thoughts on the workplace. Continue Reading
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Definition
26 Jun 2024
What is upskilling and why is it important for your career?
Upskilling is a workplace trend that provides training programs and development opportunities to expand an employee's abilities and minimize skill gaps. Continue Reading
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Definition
26 Jun 2024
What is e-learning? Importance, benefits and use cases
E-learning -- also called 'electronic learning' or 'web-based training' -- is anywhere, anytime instruction delivered over the internet or a corporate intranet to students and other learners via a browser. Continue Reading
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Tip
25 Jun 2024
A work-from-home reimbursement policy for network tech
Organizations should create comprehensive work-from-home reimbursement plans that drive better network and internet connectivity rates rather than offset employee's existing bills. Continue Reading
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Tip
21 Jun 2024
How to navigate a job promotion outside your comfort zone
A work promotion can feel uncomfortable due to expectations and uncertainty, but that's also a sign of career and personal growth. Here's how to navigate your new promotion process. Continue Reading
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Tip
21 Jun 2024
11 questions to include in an employee benefits survey
An employee benefits survey can reveal areas where a company needs to improve its benefits. Learn some of the most important questions to include in the survey. Continue Reading
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Definition
11 Jun 2024
smartphone addiction (cellphone addiction)
Smartphone addiction (cellphone addiction) is a disorder involving compulsive overuse of mobile devices, usually quantified as the number of times users access their devices and/or the total amount of time they are online over a specified period. Continue Reading
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Tip
03 Jun 2024
12 of the most important questions for an onboarding survey
Onboarding is an important time in the employee experience, and a survey can give HR staff insight into how to improve the process. Learn more about what questions to add. Continue Reading
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Tip
28 May 2024
Follow these 10 steps for a successful recruitment strategy
To attract the right job candidates, it's important to examine policies, solicit feedback, identify workforce gaps, deploy advanced technologies and promote the company brand. Continue Reading
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Definition
22 May 2024
ADP Mobile Solutions
ADP Mobile Solutions is a self-service mobile app that enables employees to access work records such as pay, schedules, timecards, retirement funds, benefits and calendars. Continue Reading
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Feature
14 May 2024
Quiet quitting explained: Everything you need to know
While not a new concept, the term 'quiet quitting' has recently gained popularity on social media as some employees reject the hustle culture and set job boundaries. Continue Reading
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News
14 May 2024
HR vendors give managers more upskilling control
New tools from Oracle and ServiceNow focus on giving business leaders more control over upskilling and reskilling in an effort to address the AI skills gap. Continue Reading
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Feature
14 May 2024
10 best remote networking tips
Discover the challenges of remote work. Explore virtual networking tips, such as joining online communities, hosting virtual coffee breaks and hopping on informal video calls. Continue Reading
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Definition
14 May 2024
director of employee engagement
Director of employee engagement is one of the job titles for a human resources (HR) manager who is responsible for an organization's employee engagement strategy. Continue Reading
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Definition
10 May 2024
digital HR
Digital HR is the digital transformation of HR services and processes through the use of social, mobile, analytics and cloud (SMAC) technologies. Continue Reading
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Feature
06 May 2024
Quiet management explained: Everything you need to know
Tired of micromanaging? Quiet management empowers employees with autonomy, boosting productivity and morale. It's a trust-based approach that can work for many teams, but not all. Continue Reading
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Feature
30 Apr 2024
9 tips for good office etiquette
Good office etiquette ensures a respectful, productive and collaborative work environment. Learn how to implement better office etiquette with these tips and tricks. Continue Reading
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Definition
30 Apr 2024
employee onboarding and offboarding
Employee onboarding involves all the steps needed to get a new employee successfully deployed and productive, while offboarding involves separating an employee from a firm. Continue Reading
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Tip
17 Apr 2024
Consider these 6 factors to decide when to quit your job
Unsure if you're truly ready to quit your job? Consider these tips and questions to help you decide to move to a new role, organization or even career. Continue Reading
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Definition
12 Apr 2024
core HR (core human resources)
Core HR (core human resources) is an umbrella term that refers to the basic tasks and functions of an HR department as it manages the employee lifecycle. Continue Reading
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Feature
10 Apr 2024
Learn how to improve employee survey response rates
Employee feedback is a valuable tool for every organization, yet workers may not feel motivated to fill out surveys. Learn how to improve employee survey response rates. Continue Reading
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Definition
08 Apr 2024
HR service delivery
HR service delivery is a term used to explain how an organization's human resources department offers services to and interacts with employees. Continue Reading
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Definition
01 Apr 2024
employee retention
Employee retention is the organizational goal of keeping productive and talented workers and reducing turnover by fostering a positive work atmosphere to promote engagement. Continue Reading
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Definition
27 Mar 2024
compensation management
Compensation management is the discipline and process for determining employees' appropriate pay and benefits. Continue Reading
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Definition
26 Mar 2024
HR technology (human resources tech)
HR technology (human resources technology) is an umbrella term for hardware and software used to automate the human resource function in organizations. Continue Reading
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News
21 Mar 2024
Dell's plan to restrict remote worker promotions might backfire
Dell's new plan to restrict promotions for full-time remote workers may lead to employee turnover. But research says remote workers have always been at a disadvantage. Continue Reading
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Definition
21 Mar 2024
social media recruitment (social media recruiting)
Social media recruitment, or social media recruiting, is the process of using social media platforms to identify, engage and vet people the organization may want to hire. Continue Reading
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Definition
08 Mar 2024
Betterworks
Betterworks is performance management software that helps workforces and organizations to improve manager effectiveness and employee performance, strengthening manager-employee relationships. Continue Reading
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Feature
29 Feb 2024
6 workplace benefits of immersive learning with AR and VR
AR and VR have the potential to enhance workplace learning programs. Learn how both employees and organizations can benefit from immersive learning with AR and VR. Continue Reading
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Tip
29 Feb 2024
Learn how HR can serve a critical change management role
HR leaders must be involved with planning change management from the beginning, as they are integral to ensuring its success. Learn more about HR's role in change management. Continue Reading
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Feature
27 Feb 2024
What does vibecession mean and will it continue in 2024?
It can be difficult to explain the grim economic outlook when key indicators seemed fine. The term vibecession connects data and consumer perceptions. Continue Reading
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Tip
29 Jan 2024
10 top talent management software systems in 2024
Learn the top talent management software vendors and the advantages and disadvantages of each as well as important talent management software implementation considerations. Continue Reading
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Definition
16 Jan 2024
xAPI (experience API)
Experience API, also known as 'xAPI' or 'Tin Can API', is a software specification that allows learning technology products, such as systems, websites and applications, to collect and exchange data about a learner’s experiences when they interact with these products. Continue Reading
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Feature
03 Jan 2024
Why empathy in the workplace is important
Empathy fuels happy, engaged employees. Learn some benefits and tips for making empathy part of your corporate culture. Continue Reading
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Feature
21 Dec 2023
9 examples of performance review goals
Performance reviews are crucial for employee development and organizational success, offering benefits for both parties. Learn about performance review goals and how to implement them. Continue Reading
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Feature
21 Dec 2023
Apple's spatial computing could make offices less relevant
Apple's upcoming Vision Pro, a spatial computing platform, could revolutionize virtual collaboration, potentially making traditional offices less important. Continue Reading
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Tip
07 Dec 2023
6 tips to navigate an employee performance review
Worried about your next employee performance review? Follow these six tips to get the most out of it. Continue Reading
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Tip
06 Dec 2023
Using collaboration behavior data to inform buying decisions
Collaboration apps do more than just let employees work together. They also generate a valuable trove of user data that can help companies become more efficient. Continue Reading
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News
01 Dec 2023
Republican skepticism over federal telework gets airing
House Republicans put federal agencies on the defensive over federal telework, with two lawmakers suggesting that working from home is equivalent to sitting on a couch all day. Continue Reading
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Definition
28 Nov 2023
corporate culture
Corporate culture is the collection of values, beliefs, ethics and attitudes that characterize an organization and guide its practices. Continue Reading
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Definition
21 Nov 2023
boomerang employee
A boomerang employee is a person who leaves a company and returns to work for the same company in the future. Continue Reading
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Feature
15 Nov 2023
Super commuting: Everything you need to know
Super commuting is increasing as companies recall workers to the office. It offers cost savings and work-life balance but entails travel challenges. Continue Reading
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Definition
14 Nov 2023
continuous learning
Continuous learning is the ongoing expansion of knowledge and skill sets. In the context of professional development in the workplace, it's about developing new skills and knowledge, while also reinforcing what has been previously learned. Continue Reading
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Definition
08 Nov 2023
employee resource group (ERG)
An employee resource group is a workplace club or more formally realized affinity group organized around a shared interest or identity. Continue Reading
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Feature
02 Nov 2023
Mental health statistics and their impact on the workplace
Amid lingering mental health effects of the COVID-19 pandemic, organizations look to support employees. Tech shows promise for improving the root causes of work wellness issues. Continue Reading
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Definition
26 Oct 2023
employee training and development
Employee training and development is a set of activities and programs designed to enhance the knowledge, skills and abilities of employees. Continue Reading
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Feature
24 Oct 2023
4 environmental impacts of remote work
Remote work could have certain sustainability advantages over in-office work. Business and HR leaders can consider these when deciding what options to offer employees. Continue Reading
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Feature
23 Oct 2023
A guide to sustainability certifications for professionals
From starter-level training to in-depth ESG reporting, explore more than 30 sustainability classes, credentials and certifications that working professionals can consider now. Continue Reading
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Definition
16 Oct 2023
employee sentiment analysis
Employee sentiment analysis is the use of natural language processing and other AI techniques to automatically analyze employee feedback and other unstructured data to quantify and describe how employees feel about their organization. Continue Reading
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Definition
10 Oct 2023
digital culture
Digital culture refers to the behaviors, practices and values that develop from the use of digital technologies. Continue Reading
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Definition
10 Oct 2023
employee experience
Employee experience is a worker's perception of the organization they work for during their tenure. Continue Reading
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Definition
05 Oct 2023
learning experience platform (LXP)
A learning experience platform (LXP) is an artificial intelligence (AI) driven peer learning platform delivered using software as a service. Continue Reading
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Definition
04 Oct 2023
human resource management (HRM)
Human resource management (HRM) is the practice of recruiting, hiring, deploying and managing an organization's employees. Continue Reading
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Tip
03 Oct 2023
Harnessing UC tools to address proximity bias in the workplace
Hybrid work offers employees flexibility, but they run the risk of losing out to those who are in the office full time. Unified communications tools can help close the gap. Continue Reading
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Tip
28 Sep 2023
How to build an effective upskilling program for employees
Learn how upskilling can benefit an organization by helping to fill open positions and the steps needed to create a program that involves management and employee feedback. Continue Reading
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Feature
26 Sep 2023
Bossware explained: Everything employees should know
There isn't a productivity-related metric that bossware doesn't track, so companies need clear goals for employee monitoring to cut through the noise. Continue Reading
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Tip
25 Sep 2023
10 top learning experience platforms to use in 2023
The benefits of learning experience platforms are many, especially now that more employees are working remotely. Here are some of the top LXPs and features to consider right now. Continue Reading
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News
20 Sep 2023
Oracle adds employee recognition, rewards to its cloud HCM
Oracle boosts its Cloud HCM suite with an employee recognition platform and healthcare-tailored workforce scheduling tool, leveraging insights from its $28B Cerner Corp. purchase. Continue Reading
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Tip
19 Sep 2023
What are the advantages and disadvantages of MOOCs?
The need to continuously retrain employees has contributed to the growing popularity of massive open online courses. Explore the pros and cons of this learning approach. Continue Reading
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News
18 Sep 2023
Zoom releases work management tools for the contact center
The video conferencing vendor expands its CCaaS offerings with its Workforce Engagement Management suite, which includes forecasting and scheduling tools for agents and managers. Continue Reading
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Tip
14 Sep 2023
How CIOs can build cybersecurity teamwork across leadership
Cross-departmental relationships are key to long-term business success. Discover why CIOs must focus on teamwork with these three C-suite roles for highly effective cybersecurity. Continue Reading
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Definition
14 Sep 2023
skill-based learning
Skill-based learning develops students through hands-on practice and real-world application. Continue Reading
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Feature
13 Sep 2023
11 signs of toxic workplace culture
Toxic workplace culture was a major contributor to the 'great resignation.' Employees are leaving work environments that are disrespectful, unethical, negative and stressful. Continue Reading
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Definition
13 Sep 2023
gamification
Gamification is a strategy that integrates entertaining and immersive gaming elements into nongame contexts to enhance engagement and motivate certain behaviors. Continue Reading
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Definition
12 Sep 2023
people analytics (HR analytics)
People analytics, also known as human resources (HR) analytics and talent analytics, is the use of data analysis on candidate and employee issues to understand their effect on business goals and evaluate the effectiveness of HR initiatives. Continue Reading
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Tip
30 Aug 2023
6 benefits of a learning management system
A learning management system can support employee upskilling and reskilling, among other benefits. Learn more about how an LMS can help companies improve employee learning. Continue Reading
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Definition
29 Aug 2023
HR help desk
HR help desk refers to a central source of information employees can consult about human resource questions. Continue Reading
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Feature
23 Aug 2023
6 top workplace safety concerns
Explore the importance of workplace safety, discover six workplace safety concerns and learn how to ensure a safer work environment for all with workplace safety tips. Continue Reading
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Definition
17 Aug 2023
competency framework
A competency framework is a structure that defines a set of competencies, or skills, for each role in an organization. Continue Reading
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News
03 Aug 2023
Lawmakers seek to restrict 'bossware'
AI-enabled bossware and employee monitoring tech is getting increasing attention in the U.S. Senate and by the White House. An effort may be made to get a bill passed. Continue Reading
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Feature
02 Aug 2023
4 sustainability ideas for hybrid offices
Sustainability ideas for hybrid offices include examining heating and cooling practices and encouraging carpooling. Learn more ideas HR leaders can implement. Continue Reading