Employee experience
Employee experience influences recruiting, retention and turnover. Read news, guides and tips on how to create a positive experience throughout the entire employee journey, from onboarding to offboarding. See how HR software can support positive candidate experiences, improve digital workspaces, and support ESG, DEI, L&D, upskilling and employee wellness efforts.
Top Stories
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Tip
22 Mar 2023
Workplace transformation: 8 steps to build a successful plan
The pandemic might have changed the workplace for good. Here's how to ensure that your organization's physical spaces, business processes and technology suit employees' workstyles. Continue Reading
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News
13 Mar 2023
How the SVB collapse upended payroll for thousands
The Silicon Valley Bank collapse came as a shock to payroll processors, who had to quickly explain what happened to customers and create alternative payment plans. Continue Reading
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Feature
10 Mar 2023
5 ways to boost morale during Employee Spirit Month
Some ways to keep employee morale high include giving recognition, planning a team activity and offering incentives. Continue Reading
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News
03 Mar 2023
A question at HR Tech: Will ChatGPT take HR jobs?
ChatGPT has sparked interest about its effect on HR. It could offer HR new capabilities, such as generating job ads, but there are concerns about errors and bias. Continue Reading
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Feature
01 Mar 2023
24 trending HR buzzwords
HR buzzwords -- such as quiet quitting, ghost jobs and industry hopping -- are all over social media. People are turning to social media to discuss their thoughts on the workplace. Continue Reading
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Feature
28 Feb 2023
How companies can avoid a poor candidate experience
In a competitive job market, companies must learn how to avoid a poor candidate experience. Here are some best practices to follow. Continue Reading
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News
23 Feb 2023
Lawsuit alleges Workday's AI enables hiring bias
An older Black man with a disability is accusing Workday's technology of hindering his pursuit for employment, claiming its AI is biased. Workday says the lawsuit has no merit. Continue Reading
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News
15 Feb 2023
SAP.io selects 5 Web 3.0 startups that HR may want
SAP has picked five Web 3.0 startups that reflect the direction of HR, including companies that provide ways to pay employees in cryptocurrency and use holographic images. Continue Reading
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News
10 Feb 2023
Employee monitoring notification laws gain steam
The increasing use of productivity-measuring tools is giving rise to employee monitoring notification laws. Legislation is gaining in the states, and Congress now has a bill. Continue Reading
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Feature
06 Feb 2023
Digital minimalism explained: Everything you need to know
Digital minimalism is a way to engage with consumer technology that prioritizes focused, intentional use of technology to limit distraction. Continue Reading
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Opinion
01 Feb 2023
Understand the emerging digital employee experience market
The emerging market of digital employee experience is a very broad concept with many components and several major players touching different aspects of this process. Continue Reading
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Podcast
31 Jan 2023
ServiceNow workflow can smooth ERP edges with partner help
ServiceNow vice presidents Jeff Gore and Kirsten Loegering explain what's involved in implementing the platform to improve the employee experience on ERP and HR systems. Continue Reading
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Feature
30 Jan 2023
6 offboarding best practices for HR leaders to follow
An employee departure is a stressful time for the worker and the company. HR leaders should learn some offboarding best practices to maintain a positive relationship. Continue Reading
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Feature
25 Jan 2023
3 tips to reduce enterprise e-waste
Sustainable device management is an important area CIOs and IT teams should focus on to support organizational ESG goals. Learn how it can also help lower e-waste and save money. Continue Reading
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Tip
25 Jan 2023
Centralized services as a hedge against shadow IT's escalation
Proliferation of cloud, AI and integration tools has increased the deployment security risks of shadow IT and the need to centralize business functions and share support services. Continue Reading
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Feature
20 Jan 2023
4 ways HR can support and develop managers
Managers may be inexperienced and require help facing today's business challenges. Learn how HR leaders can help managers succeed in their roles. Continue Reading
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Tip
19 Jan 2023
Building a shared services organization structure
Amid the shifting economic climate and new reality of hybrid workforces, there's no better time for companies to consolidate business functions and centralize support services. Continue Reading
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Tip
18 Jan 2023
HR shared services models benefit employee experiences
In the new reality of hybrid and remote workforces, shared services organizations smooth work processes, increase collaboration, and improve employee engagement and productivity. Continue Reading
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Feature
12 Jan 2023
Guide to building an effective employee experience strategy
Here's how the physical environment, culture and technology shape the employee experience -- and the steps you can take to improve it. It starts with listening. Continue Reading
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Tip
29 Dec 2022
Understanding hot desking pros and cons for the hybrid office
Hot desking is one way to manage workspaces in a hybrid office. Learn some hot desking pros and cons to decide if it's the right approach for your company. Continue Reading
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Tip
28 Dec 2022
5 best talent management software systems in 2023
Talent management covers a wide range, from recruitment and onboarding to performance, training, compensation and succession. We narrowed the field to five systems that do it all. Continue Reading
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Tip
22 Dec 2022
3 ways to create a positive HR-IT relationship
A disconnect between HR and IT can negatively affect overall company operations. Learn some ways for HR leaders to create a stronger HR-IT relationship at their company. Continue Reading
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Feature
22 Dec 2022
5 steps for getting started with VR soft skills training
HR leaders should learn about potential pitfalls and necessary early steps before launching a VR soft skills training program. Learn how to get started using VR. Continue Reading
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Feature
15 Dec 2022
2022 year in review: Top business topics
The business world saw changes in 2022. Themes -- such as the rise and fall of cryptocurrency, changes to social media and navigating employment -- are all included in this review. Continue Reading
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Feature
13 Dec 2022
How CIOs can solve their tech and IT talent shortage
Massive layoffs haven't reduced the demand for tech workers. CIOs can address their organization's IT talent shortage with expert advice on how to recruit, hire and retain talent. Continue Reading
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Feature
05 Dec 2022
5 workplace ergonomic tools to improve employee experience
Ergonomic technology offers employees a better and more comfortable working environment. These workplace ergonomics can improve employee experience and increase productivity. Continue Reading
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Feature
30 Nov 2022
5 examples of VR's use in soft skills training
Soft skills are increasingly valued in today's marketplace. Learn some examples of VR soft skills training, including helping to build empathy skills. Continue Reading
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Answer
22 Nov 2022
What are the top benefits of knowledge management?
A proper knowledge management strategy can help organizations boost document security, increase employee efficiency and decrease frustration in searches for digital assets. Continue Reading
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Feature
21 Nov 2022
How virtual reality can benefit soft skills training
Virtual reality can support soft skills training in a number of ways. Learn why more companies and their HR departments are turning to VR simulations. Continue Reading
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Answer
21 Nov 2022
Hot desking vs. hoteling: What's the difference?
More and more companies are adopting hybrid workforce models, but as physical office spaces shrink, what are some options to support employees who do come into the office? Continue Reading
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Feature
02 Nov 2022
Gig economy vs. creator economy: What's the difference?
With digital platforms and work flexibility, people are finding new ways to earn money. Two types of economies -- gig and creator -- offer alternative ways to make an income. Continue Reading
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Feature
25 Oct 2022
9 workplace diversity books to read in 2022
Learn to create and foster an inclusive culture for innovation and a sense of belonging for all employees. Continue Reading
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Feature
18 Oct 2022
How to start an inclusive mentoring program
An inclusive mentoring program can improve an employee's sense of belonging and create new relationships between workers. Learn how to start one and mistakes to avoid. Continue Reading
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Tip
13 Oct 2022
6 best practices for ensuring offboarding cybersecurity
Offboarding can be a tenuous time for cybersecurity if HR leaders don't follow some best practices. Learn what to do about security during an employee's departure. Continue Reading
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Feature
11 Oct 2022
HubSpot DEI program shores up software engineer shortage
HubSpot has been building its DEI program for years, which includes in its hiring practices. By focusing on a more diverse talent pool, the company has found it can better manage the software engineer shortage. Continue Reading
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Feature
06 Oct 2022
Tech talent development rests on DEI, upskilling, teamwork
Liberty Mutual Insurance's next CIO, Monica Caldas, shares new ways of solving the IT talent problem and explains why soft skills are critical for today's IT teams. Continue Reading
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Tip
30 Sep 2022
How to approach enterprise social software for hybrid work
Enterprise social software can help organizations build communities to support employee engagement in the hybrid workplace. But IT leaders need to weigh how to manage communities. Continue Reading
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News
26 Sep 2022
4-day workweek productivity claims gather criticism
A preliminary survey from a pilot program of businesses trying out a four-day workweek says the change can be made without hurting productivity. Economists are skeptical. Continue Reading
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News
16 Sep 2022
What's old is new again as Workday aims to break down silos
At its user conference, Workday showcased tech and customer stories on bringing down the walls between HR, IT and finance. It's not a new story, but it may be newly relevant. Continue Reading
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Feature
15 Sep 2022
Digital wellness tips for a positive employee experience
Taking a break from the digital world can refresh employees and promote a healthy work-life balance. Continue Reading
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News
15 Sep 2022
The future of HR is big 'A' Agile
The principles of Agile product development can provide guidance on how to incorporate employee voice in processes and ensure resilience in the face of change. Continue Reading
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News
14 Sep 2022
HR leaders bridge gap between business, employee needs
During the Workday Rising event, business leaders shared their struggles with finding a way to balance business and employee needs for returning to the office. Continue Reading
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News
14 Sep 2022
Workday paves way for greater interconnectivity
Workday Rising provided a launch pad for new features including a low code, no code user interface for the Workday app dev platform. Continue Reading
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Tip
12 Sep 2022
Using AI for recruiting: Complete guide for HR pros
As companies battle to find and hire qualified talent, AI-powered software speeds processes, reduces recruitment workloads, improves candidate experiences and refines sourcing. Continue Reading
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Feature
01 Sep 2022
Quiet quitting explained: Everything you need to know
While not a new concept, the term 'quiet quitting' has recently gained popularity on social media as some employees reject the hustle culture and set job boundaries. Continue Reading
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Tip
31 Aug 2022
6 ways people analytics can help HR improve retention
Improving retention benefits the entire organization. Learn some ways people analytics can help HR increase retention, from identifying high turnover to improving DEI. Continue Reading
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Feature
30 Aug 2022
WorkTech explained: Everything you need to know
With the shift to remote jobs, WorkTech helps improve the employee experience by making all collaboration, productivity and HR tools easily accessible from one location. Continue Reading
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Feature
29 Aug 2022
Guide to developing social media recruiting strategies
To navigate the complexities and avoid the pitfalls of social media recruiting, companies must set goals, choose the right platforms, promote their culture and measure results. Continue Reading
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Feature
15 Aug 2022
6 workplace benefits of immersive learning with AR and VR
AR and VR have the potential to enhance workplace learning programs. Learn how both employees and organizations can benefit from immersive learning with AR and VR. Continue Reading
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Feature
15 Aug 2022
How to approach learning technologies in the workplace
Author Ria O'Donnell discusses the importance of continuing professional development and how to approach digital learning technologies in the workplace, including VR and AI. Continue Reading
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Tip
11 Aug 2022
7 top benefits of expanding people analytics use
HR leaders can use people analytics to benefit their companies in multiple ways, including diversity, equity and inclusion efforts and retention. Learn more about these benefits. Continue Reading
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Tip
11 Aug 2022
10 steps in planning a strong recruitment strategy
To attract and hire the right job candidates, examine current policies, solicit feedback, identify workforce gaps, deploy advanced technologies and promote the company brand. Continue Reading
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Tip
26 Jul 2022
6 best practices for managing a contingent workforce
A well-managed contingent workforce can provide welcome relief to businesses juggling their finances during trying times and a practical alternative to hiring permanent employees. Continue Reading
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Feature
20 Jun 2022
5-stage remote onboarding checklist for new hire success
New employees have specific needs during the various phases of onboarding, from pre-onboarding to their first months on the job. Use this checklist to welcome -- and retain -- them. Continue Reading
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Feature
14 Jun 2022
The link between employee experience and customer experience
A customer's experience with an organization is only as good as an employee's experience. Business leaders should know that empathy is key to employee and customer success. Continue Reading
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Podcast
10 Jun 2022
How an HR-IT partnership can serve the greater good
MOD Pizza's Tara Gambill explains how enterprise IT initiatives, including the digital transformation of HR by deploying SAP SuccessFactors HXM, helped drive the chain's rapid growth. Continue Reading
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Feature
07 Jun 2022
How to welcome a new employee virtually and boost retention
How can organizations welcome new employees virtually and make sure they feel valued? HR leaders can use these 10 strategies and share them with managers. Continue Reading
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Tip
03 Jun 2022
UC, employee experience management offer complex insight
New research shows that many organizations are rethinking the employee experience amid remote work. Here are the methods, platforms and tools to consider in your evaluation. Continue Reading
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Feature
31 May 2022
7 strategies to ease employee return-to-office anxiety
For companies that want to bring employees back into the office, here are some best practices and communication strategies to help relieve anxiety and make them feel safe. Continue Reading
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Feature
12 May 2022
9 essential social media guidelines for employees
Social media posts can go viral in seconds. Some guidelines can help both employees and companies understand online expectations. Continue Reading
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News
06 May 2022
PwC upgrades employee benefits with two week-long shutdowns
Professional services firm PwC is improving its employee benefits and learning and career development programs. It wants employees to have more control over their careers. Continue Reading
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Guest Post
06 May 2022
5 steps for MSPs to retain employees
Managed service providers must apply these steps to make it through the Great Resignation and create a stronger company and better working environment. Continue Reading
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Feature
03 May 2022
Top 5 uses for VR in learning and development
Learning and development programs can potentially benefit from the addition of virtual reality, though drawbacks do exist. Learn about VR's potential use cases and its risks. Continue Reading
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Feature
29 Apr 2022
Why digital accessibility is important for remote work
With the continuing remote work trend, companies need to ensure digital accessibility for all employees, including those with disabilities. Continue Reading
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Feature
25 Apr 2022
6 potential uses for VR during onboarding
VR can potentially help improve the onboarding process for employees. Learn some ways HR departments can use the technology when a new employee joins the company. Continue Reading
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News
15 Apr 2022
New Oracle HR tools move employee experience to forefront
Oracle's new employee experience platform includes features that are designed to encourage employees and managers to keep talking and stay engaged. Continue Reading
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News
11 Apr 2022
Amazon unexpectedly renews employee monitoring debate
Amazon is reportedly considering an employee monitoring tool that would block certain words, such as 'robots.' It may never happen, the company said, but it has spurred debate. Continue Reading
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Feature
06 Apr 2022
The 5-day workweek is coming to an end
Studies show benefits to a four-day workweek, including a better work-life balance and better work results. Continue Reading
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Feature
30 Mar 2022
Why you need a total experience strategy to drive CX and EX
More companies are using a 'total experience' approach to win customers and support employees in the post-pandemic economy. But they won't find a single platform that does it all. Continue Reading
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Feature
02 Mar 2022
10 tips to promote digital wellness in the workplace
Some tips for addressing workplace digital wellness include using time management apps, establishing digital boundaries and integrating activity into workstations. Continue Reading
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Feature
28 Feb 2022
8 workforce management tools to support flexible work hours
A flexible work hours policy can improve employee experience, especially for working mothers. Learn about some tools that can potentially help employers manage this. Continue Reading
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Feature
23 Feb 2022
Review your COVID-19 enterprise collaboration tools strategy
Now that COVID-19 is a new normal and not just a short-term disruption, companies must revisit the collaboration tool investments they made at the start of the pandemic. Learn how. Continue Reading
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News
14 Feb 2022
Salesforce Safety Cloud debuts for event vaccination proof
Salesforce launches new cloud to aggregate COVID-19 testing and vaccine information for users hosting customer and employee events, with more to follow later in 2022. Continue Reading
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Feature
13 Jan 2022
Should you redesign your office during COVID-19?
Contemporary office spaces must protect workers but also enable collaboration. Learn how to redesign your office so it brings workers together and keeps them safe. Continue Reading
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Feature
30 Nov 2021
5 workforce management tools for the new normal
Workforce management tools can help supervisors lead a hybrid workforce and ease the transition to a new company normal. Learn about some of the most important. Continue Reading
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News
08 Nov 2021
GitLab's head of remote work talks successes and strategy
GitLab Inc.'s workforce is entirely remote. It's Darren Murph's job, as the firm's head of remote, to make sure the firm and employees succeed under its remote model. Continue Reading
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Feature
15 Sep 2021
How can HR support the hybrid workforce?
HR has a crucial role to play in supporting the hybrid workforce. Learn how HR can help organizational leaders ensure success. Continue Reading
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News
15 Sep 2021
SHRM calls out biased hiring practices at conference
With employee resignations at a record high, HR is facing a reckoning over how it hires and retains employees, said Johnny Taylor, president and CEO of SHRM. Continue Reading
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Feature
25 Aug 2021
HR can help support employees' mental health, well-being
Employees are more worried and stressed than ever before. Here's a look at how business and HR leaders can get serious about mental health and well-being in the workplace. Continue Reading
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Feature
05 Aug 2021
8 tips for welcoming employees back to the office
Employees who have become used to working from home may have mixed feelings about coming back to the office. That's why welcoming them back in the right way is so important. Continue Reading
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Feature
30 Jul 2021
Benefits and challenges of a hybrid workplace
Employees' desire for flexibility may lead organizations to explore a hybrid workplace, but hybrid work has strengths and weaknesses. Learn what it looks like in practice. Continue Reading
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Guest Post
29 Apr 2021
How companies can lessen employees' virtual meeting fatigue
As employees face uninterrupted screen and video meeting time, their risk of ill health and burnout increases. Here's a look at how employers can help. Continue Reading
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Feature
22 Apr 2021
30 easy ways to help employees manage stress
Companies can go beyond wellness programs with these strategies, which range from easy ideas to more long-term solutions for helping employees manage stress. Continue Reading
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Feature
31 Mar 2021
How to prevent employee burnout: 6 essentials
Preventing employee burnout can be more difficult during the COVID-19 pandemic, but companies should help employees before they hit that point. Here are some strategies to try. Continue Reading
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News
30 Mar 2021
Mandatory COVID-19 vaccinations get cool reception
Mandated COVID-19 vaccinations may be unpopular with many U.S. employers, including the federal government. A primary concern is the potential for liability. Continue Reading
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Tip
04 Mar 2021
Was your workplace Black History Month a success?
Creating a successful Black History Month at work requires understanding what to do -- and what not to do. Take this time to uncover what you did right and wrong. Continue Reading
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Feature
22 Feb 2021
Employee wellness vs. employee well-being: The differences
The terms 'employee wellness' and 'employee well-being' are sometimes used interchangeably, but many consider them to be different. Here's what you should know. Continue Reading
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News
09 Feb 2021
Employee activism gives life to tech union organizing
A rise in tech union organizing is linked to the rise in employee activism, according to experts. They also believe the climate for union activity is changing. Continue Reading
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Feature
08 Feb 2021
12 examples of employee wellness software and apps
Employee wellness software ranges from applications with one function to those with multiple features and integrations. Here are some to consider when doing your research. Continue Reading
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News
28 Jan 2021
Workday acquires Peakon for $700 million
Workday is acquiring employee feedback software vendor Peakon. Experts described the timing as a proverbial shot across SAP's bow. Continue Reading
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Guest Post
20 Jan 2021
How HR can help promote a caring culture
HR's role has become increasingly strategic and part of that requires focusing on truly supporting employees. Here's some advice on how to make that a reality. Continue Reading
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News
07 Jan 2021
Capitol insurrection leads to job loss, search for participants
Employers interested in whether their employees took part in the U.S. Capitol insurrection and stormed the building may want to proceed with caution, legal and HR experts said. Continue Reading
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Feature
22 Dec 2020
3 critical employee experience technologies for the 'new normal'
Since COVID-19 hit, HR leaders and their teams have pivoted to support the employee experience in new ways. Here's how technology has been critical to that support. Continue Reading
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Feature
14 Dec 2020
How to handle layoffs with compassion -- or possibly avoid them
Handling layoffs with compassion and sensitivity is critical for the employee experience of those who are leaving and staying. Here's advice on how to do so. Continue Reading
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Feature
23 Nov 2020
7 keys to a successful diversity and inclusion initiative
Today's workforce is calling for a stop to bias and prejudice, and business and HR leaders need to take effective action. Here's a look at diversity initiative best practices. Continue Reading
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Feature
19 Nov 2020
The importance of employee well-being and how technology can help
Technology can serve an important role in promoting employee wellness. Here's a look at why that matters and who should be involved. Continue Reading
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Feature
12 Nov 2020
IBM's Lisa Seacat DeLuca on being a woman in the tech industry
IBM's master inventor Lisa Seacat DeLuca gives insight into promoting gender diversity. Learn why both official programs and informal outreach are so important. Continue Reading
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News
19 Oct 2020
Tensions over politics at work have HR on guard
Politics at work may hurt productivity and office harmony. One strategy for defusing a charged atmosphere may be to get employees focused on shared goals. Continue Reading
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Feature
22 Sep 2020
EY 'people experience' strategy taps firm's process skills
The accounting and consulting firm is integrating a mix of shared services, bot-enabled workflows, SuccessFactors HXM and Qualtrics employee engagement for its global workforce. Continue Reading
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Guest Post
02 Sep 2020
Balancing safety and privacy with social distancing technology
As companies look to employ technology to help office workers maintain social distance, we need to look at whether this could result in a loss of privacy as these tools become the norm. Continue Reading
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Tip
01 Sep 2020
7 top-notch tools for increased employee engagement
Cloud apps can help keep employees engaged by soliciting feedback and making it easier to collaborate effectively as a valued member of a team. Here are seven worth considering. Continue Reading
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Feature
01 Sep 2020
Many paths on quest to build an employee experience platform
Roots in case management and help desks give vendors like ServiceNow a leg up. HCM vendors have workflows and bots that provide similar functions. Each side needs the other. Continue Reading