News
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02 Dec 2025 / Backup & Recovery Software
Wasabi Technologies releases Covert Copy to protect backups
The resilience-focused feature aims to protect critical backup data from both external and internal threats.
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02 Dec 2025 / Data Warehousing
Latest AWS data management features target cost control
As the volume and complexity of enterprise data estates increase, and the size of data workloads grows due to AI development, the tech giant aims to help users reduce spending.
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30 Nov 2025 / Customer Service & Contact Center
AWS loads Amazon Connect with customer service AI agents
AWS brings AI agents to Amazon Connect.
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26 Nov 2025 / Collaboration Software
Microsoft bets on human-agent team collaboration
At Microsoft Ignite, executives outlined the future of human-agent collaboration where AI agents are gaining specialized roles to enhance team collaboration.
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26 Nov 2025 / Customer Service & Contact Center
Toyota's plan for contact center AI deployment
Toyota wants to enable its contact center agents to provide better service, not eliminate their jobs. How AI figures in.
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21 Nov 2025 / Threats & Vulnerabilities
News brief: U.S. cyberdefenses take aim at foreign threats
Check out the latest security news from the Informa TechTarget team.
Technology Insights
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02 Dec 2025 / AI Infrastructure
How engineers can build a machine learning model in 8 steps
Building a machine learning model is a multistep process involving data collection and preparation, training, evaluation and ongoing iteration. Follow these steps to get started.
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02 Dec 2025 / Applications of AI
How AI can improve 5G telecommunications for enterprises
AI is helping make 5G networks more resilient, integrated and easy to implement. That makes private 5G networks for enterprises a clearly superior alternative to Wi-Fi.
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02 Dec 2025 / BI Management
9 examples of business intelligence use cases for companies
BI tools and applications can help improve decision-making, strategic planning and other business functions. Here's a look at nine top BI use cases for organizations.
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02 Dec 2025 / AI Business Strategies
Strategies to reduce machine learning bias
Machine learning bias can distort predictions and harm trust. This guide explains types of bias, real-world cases and seven effective strategies to ensure fairness in ML models.
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