Enterprise content management (ECM) technology
Top Stories
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Tip
24 Apr 2023
Top 8 digital asset management platforms to consider in 2023
DAM platforms help marketers manage digital assets for customer-facing channels like websites and social media pages. Top DAM products include Acquia DAM, Bynder and Canto. Continue Reading
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Tip
22 Mar 2023
Why version control is necessary in digital asset management
Creative teams often use different versions of their digital assets across marketing channels. Learn how version control in DAM systems helps teams track these versions. Continue Reading
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Tip
23 Feb 2023
Learn the basics of digital asset management
DAM systems offer a central repository for rich media assets and enhance collaboration within marketing teams. However, users may struggle with metadata and business processes. Continue Reading
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Answer
28 Jun 2022
How do you know when you've outgrown your e-commerce platform?
When an e-commerce system's native content management capabilities no longer meet business needs, companies should consider integrating it with a content management system. Continue Reading
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Tip
11 Jan 2022
How cloud content migration leads to digital transformation
Cloud migration became inevitable as organizations embraced remote work due to the COVID-19 pandemic. Learn how cloud migration can benefit digital transformation strategies. Continue Reading
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Tip
30 Dec 2021
The role of artificial intelligence in the future of content
AI will play a key role in the future of content, as it can simplify tasks, create new business apps and improve file storage. But these changes won't happen overnight. Continue Reading
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Feature
17 Dec 2021
Secure content collaboration is critical for remote work
As remote and hybrid work become the new normal, secure content collaboration has become increasingly top of mind. Continue Reading
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Tip
10 Dec 2021
7 steps for ECM migration
Organizations must know when to migrate ECM systems for up-to-date content storage and security. These steps reveal what companies must know and do for successful migrations. Continue Reading
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Tip
16 Nov 2021
Top 8 enterprise content management challenges to avoid
As organizations plan enterprise content management strategies, challenges may arise -- like cost, security and storage. Careful planning can help alleviate these issues. Continue Reading
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News
16 Nov 2021
OpenText to add email encryption, developer tools, O365 hooks
OpenText intends to acquire Zix email security technology to broaden its portfolio, adds developer tools and connects OneDrive competitor OpenText Core to Office 365. Continue Reading
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News
14 Oct 2021
OpenText releases document capture, Salesforce integrations
Like Salesforce, Box and Adobe, OpenText invests in AI and machine learning to enable smartphone document capture so users can digitize documents that are searchable in the cloud. Continue Reading
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Tip
18 Aug 2021
Follow 6 Power Apps best practices to build business apps
While Power Apps is part of most Microsoft 365 subscriptions, some users may not know how to take advantage of it. Explore six best practices for Power Apps and how to get started. Continue Reading
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Tip
02 Aug 2021
7 Microsoft Power Apps benefits for content managers
Microsoft Power Apps can improve the speed of app development and enable easier app creation, which can benefit organizations and business users with minimal technical skills. Continue Reading
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News
27 Jul 2021
OpenText releases customer data platform
OpenText customers get a natively integrated runtime CDP to drive marketing personalization and other customer interactions; AI content security features debut. Continue Reading
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Feature
21 Jul 2021
Top 6 tips to secure video meeting storage
The rise in remote work caused an increase in video conference recordings from many virtual meetings. As a result, organizations must know how to store recordings securely. Continue Reading
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Tip
29 Jun 2021
How content services can speed up cloud content migration
During a continuous, or hot, migration, a content services platform can move content from a legacy repository to a new one -- a crucial IT tool for hybrid cloud on-premises shops. Continue Reading
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Tip
27 May 2021
DXP vs. CMS vs. WEM: Which platform is right for you?
DXPs are the next step in the evolution of content management technology. Learn about the differences between the DXP and its predecessors, CMS and WEM platforms. Continue Reading
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Tip
11 May 2021
Explore this introduction to digital experience platforms
Web experience management platforms and content management systems are morphing into digital experience platforms. This introduction to digital experience lays out the basics. Continue Reading
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News
21 Apr 2021
Hyland gets digital asset management tech with Nuxeo buy
By acquiring a smaller competitor's digital asset management platform, Hyland looks to build on its 2020 purchase of Alfresco, another cloud-native content management vendor. Continue Reading
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News
14 Apr 2021
OpenText releases Cloud Editions content services updates
OpenText CE 21.2 includes federated document compliance that extends to Microsoft Office 365, along with a revamped content services platform and other feature releases. Continue Reading
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Tip
04 Feb 2021
Document management vs. content management: How they differ
The sheer number of acronyms involved in enterprise content can get confusing. Let's break down the differences between content management and document management. Continue Reading
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Tip
03 Feb 2021
5 benefits of enterprise content management (ECM)
ECM is a hefty investment, so it's a good idea to evaluate all the benefits before making a purchase. Understand how ECM benefits these five areas of business. Continue Reading
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Feature
29 Jan 2021
Top 5 digital experience platforms of 2021
Digital experience platforms are the next generation of web content management systems. Here are five top examples of DXPs for businesses to consider. Continue Reading
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Tip
19 Jan 2021
What is the future of ECM?
ECM isn't dead; it has evolved from a technology into an approach. Learn about the history of the ECM and look forward into the future of ECM and content services. Continue Reading
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Tip
06 Jan 2021
5 steps to a successful ECM implementation
Implementing an ECM system is a major undertaking. Check out these steps to get on the right track before you jump into the project headfirst. Continue Reading
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Tip
05 Jan 2021
How to develop an ECM strategy and roadmap
Without an ECM roadmap, an organization's strategy can get muddled and disorganized. Understand the steps and strategies to create an ECM roadmap with these tips. Continue Reading
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Tip
24 Nov 2020
5 best practices to complete a SharePoint Online migration
Moving from an on-premises system to SharePoint Online offers businesses new capabilities, such as Power Suite and site analytics. These best practices can help with migrations. Continue Reading
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Guest Post
16 Nov 2020
5 important questions to ask potential ECM solution partners
It's critical to select the right enterprise content management partner, so Bob Estes has several questions CIOs should ask around cloud support, data protection, integrations and more. Continue Reading
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Feature
30 Oct 2020
How to navigate video conference recording privacy
Video conferences are convenient for companies whose employees are working remotely due to COVID-19, but now they must determine how to deal with recording and privacy concerns. Continue Reading
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Feature
28 Oct 2020
Baseball team digitizes media, uses AI to uncover metadata
The San Francisco Giants' digitization and metadata tagging project helps the baseball organization revisit old content and deliver history to engage fans. Continue Reading
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News
26 Oct 2020
OpenText cloud suite adds developer, experience features
OpenText releases Cloud Edition 20.4, which gives users more development tools. It also adds applications to OpenText's burgeoning digital experience platform. Continue Reading
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News
23 Oct 2020
Hyland acquires Alfresco ECM, content services
Hyland scoops up Alfresco in a CMS market consolidation. An expert says it's a good fit because Hyland's platform needs the accelerated cloud modernization that Alfresco can provide. Continue Reading
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Tip
19 Oct 2020
How automated content tagging improves findability
Companies that use AI to automatically tag their metadata can improve findability of content across the entire organization. AI tagging vendors can help businesses get started. Continue Reading
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News
08 Oct 2020
Hyland Software CEO discusses Alfresco, RPA, blockchain
Hyland moves on incorporating Another Monday RPA, Learning Machine blockchain credentials into its platform. Alfresco integration waits in the wings as acquisition closes. Continue Reading
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News
16 Sep 2020
Box Shield, mobile app upgrades on the way
Among a slew of coming upgrades, Box Inc. goes after Microsoft's government business with FedRAMP High certification. Continue Reading
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Tip
20 Aug 2020
How to manage unstructured data using an ECM system
Enterprise content management systems are the most common system in which businesses manage unstructured data, which includes documents, spreadsheets, and audio and video files. Continue Reading
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Feature
17 Jul 2020
Health and wellness business reviews use of Salesforce CMS
Zenovate pivoted from offering in-person massages to prerecorded yoga videos while the COVID-19 pandemic continues to rage. Learn how the company used Salesforce's CMS to do so. Continue Reading
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Answer
19 Jun 2020
How do AI tools such as Box Shield enhance content security?
Programs such as Box Shield use machine learning to better secure content, as it monitors existing content continually to learn about new cybersecurity threats over time. Continue Reading
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Tip
29 May 2020
4 cloud ECM best practices for businesses to heed
Employing cloud-based security, using team collaboration tools, and creating a system for naming and tagging files are necessary to manage content across a distributed enterprise. Continue Reading
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Tip
19 May 2020
Get to know key features of content services platforms
A content services platform is more than a database -- it is an intelligent information engine. Organizations should be familiar with all the features of the CSP. Continue Reading
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Feature
18 May 2020
HubSpot enterprise CMS helps midmarket maintain websites
HubSpot launches new web content management system, offering a drag-and-drop page builder for noncoders and the ability for businesses to consolidate their website accounts into one. Continue Reading
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Feature
10 Apr 2020
Text search tool makes finding documents easier
Using a visually appealing approach, Keeper.fyi enables users to search text documents, images, and graphs and charts quickly and efficiently. Continue Reading
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News
08 Apr 2020
Box Shield adds malware detection
Box Inc. quarantines malware-infected files with features that allow content to be viewed, with admin and security team alerts to address threats before they spread. Continue Reading
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Tip
06 Apr 2020
4 roles of AI in content management systems
Enterprise content management systems employ AI in a number of ways, including chatbots, robotic process automation, enterprise search and content security. Continue Reading
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Tip
31 Mar 2020
Creating digital experiences key to driving exceptional CX
The way in which businesses build digital experiences is ever-evolving. It's a race to create easier-to-use customer interfaces to improve customer experience. Continue Reading
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Tip
25 Feb 2020
4 benefits of business process automation
Companies are automating business processes to improve workflows and use technology effectively. Some benefits of BPA include unified digital experiences and increased organization. Continue Reading
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Tip
03 Feb 2020
Consider content first in a digital transformation
Organizations should think about content and where it will live at the beginning of any digital transformation to avoid headaches and extra work down the road. Continue Reading
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Answer
27 Jan 2020
What's the difference between ECM vs. content services?
Content services platforms are the evolution of enterprise content management systems. Here's what you should know about each technology and how they work. Continue Reading
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News
15 Jan 2020
Ex-SAP exec steers Episerver CMS toward digital experience market
Alex Atzberger discusses leaving the helm of SAP's CX platform to become Episerver CEO. Now, Episerver looks to reinvent itself as a digital experience platform provider. Continue Reading
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Feature
07 Jan 2020
4 digital transformation terms to know
As technology evolves, businesses have no choice but to follow. Digital transformations are inevitable in order to keep customers and employees satisfied. Continue Reading
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Feature
20 Dec 2019
Businesses shift from ECM to content services platforms
Many organizations are making the shift to content services platforms, as it creates a digital workplace, making files accessible to employees both inside and outside the office. Continue Reading
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News
16 Dec 2019
Episerver expands B2B e-commerce footprint with Insite acquisition
Episerver's latest purchase expands its DX platform. It follows a trend of web CMS companies moving into territory dominated by Oracle, Salesforce, Adobe, Microsoft and SAP. Continue Reading
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Opinion
13 Dec 2019
DNA as a content storage device is closer than you think
Storing content in DNA may one day be possible, but today, it's neither practical nor cost-effective. Here's where this technology stands in today's world. Continue Reading
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News
11 Dec 2019
Acquia acquisition of AgilOne CDP signals CX platform expansion
Acquia's acquisition of AgilOne, a customer data platform specializing in analytics, shows it's serious about competing against CX platforms from Adobe, Oracle and SAP. Continue Reading
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Tip
18 Nov 2019
Box cloud content management helps simplify digital work
Box currently has three main areas of focus: integration with enterprise applications, content security and collaboration. The aim is to help companies avoid content fragmentation. Continue Reading
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News
11 Nov 2019
OpenText's Carbonite acquisition expands its cloud portfolio
OpenText acquires Carbonite, a vendor in cloud-based data protection and backup, disaster recovery and end-point security. Continue Reading
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Feature
29 Oct 2019
Salesforce CMS now generally available
Salesforce now offers a content management system among its myriad of products. But the question remains of whether it will directly compete with CMSes it offers integrations with. Continue Reading
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Tip
28 Oct 2019
Is AWS recommendation engine Amazon Personalize right for you?
Amazon Personalize offers a pay-as-you-go model for businesses interested in a recommendation engine. But is your business really ready for personalization? Continue Reading
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News
24 Oct 2019
Microsoft acquires Mover.io to ease OneDrive migrations
Microsoft's Mover.io acquisition signals a fresh push to get legacy on-premises SharePoint users, as well as Box and DropBox subscribers, on to its OneDrive file-sharing cloud. Continue Reading
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Tip
14 Oct 2019
Digital asset management benefits the future of work
Digital asset management promises to transform digital work, making it easier to tag documents, analyze video and provide image recognition. Here's where it's headed. Continue Reading
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News
03 Oct 2019
Box cloud content management adds PDF tools, boosts security
Box partners with Adobe in releasing a new set of PDF tools that can be used within Box's content management cloud to enable electronic signatures and document archives. Continue Reading
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News
30 Sep 2019
OpenText's Mark Barrenechea talks Google, AI, future of CMS
OpenText CEO talks about the company's future, how AI changes everything, his acquisition philosophy and how to keep a tech company relevant as it moves into its third decade. Continue Reading
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Answer
25 Sep 2019
Which will come out on top: Microsoft SharePoint or OneDrive?
Document collaboration and versioning are key functions in many workplaces. Learn how Microsoft SharePoint and OneDrive work together to make this happen. Continue Reading
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Answer
19 Aug 2019
How can businesses use shoppable content?
Shoppable content can be found within a number of digital experiences, including blogs, photos, videos, photo captions and social media. Here's what you need to know. Continue Reading
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Answer
05 Aug 2019
How do headless e-commerce platforms work?
A headless e-commerce platform is a cloud-based service that can connect e-commerce activities and functions to mobile apps and third-party applications. Here's how it works. Continue Reading
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Tip
23 Jul 2019
5 tips to improve personalization with machine learning
Personalization engines use machine learning to optimize content for individual customers. Here are some tips on how your business can improve personalization. Continue Reading
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Tip
22 Jul 2019
3 ways snackable content creates relevant digital experiences
Businesses can deliver snackable content through contextual commerce, content as a service and digital twinning to create innovative digital experiences. Continue Reading
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News
16 Jul 2019
Alfresco cloud migration service moves content off premises
With new cloud migration services, Alfresco promises to move content from IBM, SharePoint, Documentum and other legacy ECM systems to its cloud platform in a matter of weeks. Continue Reading
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News
02 Jul 2019
Hootsuite teams up with Yext for online review management
Yext's management platform for businesses' online reviews is now available in the Hootsuite dashboard, following an integration between the two companies. Continue Reading
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News
01 Jul 2019
Microsoft OneDrive Personal Vault aims to secure online files
Nervous about putting your most sensitive or important files in the cloud? Microsoft's answer is an added layer of security for OneDrive users called Personal Vault. Continue Reading
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Answer
21 Jun 2019
How can RPA improve content management?
Many vendors use RPA to complete various content management tasks including Grammarly, BuzzBuilder Pro and Mailchimp. Learn how you can use RPA to enhance your automated processes. Continue Reading
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Answer
03 Jun 2019
How does Microsoft Power Platform stack up against SharePoint?
Power Platform capabilities compete with SharePoint and, in some cases, replaces it completely. Suite components include PowerApps, Power BI and Microsoft Flow. Continue Reading
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Tip
29 May 2019
Consider nonfunctional requirements for content services
If developers do not build security, auditing, reporting and accessibility into content services from the very beginning, they will face major challenges implementing them later on. Continue Reading
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News
22 May 2019
Box workflow automation software, Box Relay, overhauled
Content management software vendor Box makes over Box Relay, integrating the workflow automation system more fully into the Box platform and boosting workflow self-service. Continue Reading
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Answer
21 May 2019
How do you choose an e-commerce platform to integrate with a CMS?
Before choosing an e-commerce system, companies need to identify their business objectives and determine what capabilities they need to add to their CMS. Continue Reading
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Answer
09 May 2019
What are the pros and cons of open source e-commerce platforms?
Open source e-commerce platforms are popular for businesses looking to build an online store. They offer cost savings and flexibility, but consider the support and security risks. Continue Reading
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Feature
09 May 2019
Rise of headless CMS: Businesses move away from traditional WCM
Traditional web content management dominates the market, but as mobile and voice channels become increasingly important, companies opt for headless content management. Continue Reading
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Tip
15 Apr 2019
Business objects are the future of content services platforms
The focus of enterprise content management must shift from a CSP-based approach to a business object services model in order to meet business needs. Continue Reading
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Tip
11 Apr 2019
5 unusual ways to use AI in content management
AI offers great opportunity for enhancing enterprise content management. Here are some more unusual use cases for AI that businesses should also consider. Continue Reading
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News
27 Mar 2019
DocuSign Agreement Cloud digitizes contract management
DocuSign's Agreement Cloud includes its classic e-signature tools, as well as new products and integrations to help customers digitize the agreement management process. Continue Reading
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Feature
11 Mar 2019
9 killer use cases for CMS blockchain
Uses for blockchain technology in content management and social media exist largely in the realm of the theoretical. But there's a lot of potential for authenticating content. Continue Reading
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Answer
22 Feb 2019
How do content managers deploy cloud content services?
Using either integrated content tech stacks or separate applications with common APIs, cloud content services dip into data repositories and render content for disparate audiences. Continue Reading
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Feature
18 Dec 2018
Acquia transforms from WCM to digital experience platform
Acquia's product roadmap is a metaphor for many WCM vendors, which must focus on digital experience to remain competitive in a quickly evolving market. Continue Reading
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Feature
17 Dec 2018
Exploring the best ECM software for your company
Explore some of the top ECM platforms on the market to help make your decision-making process just a little bit easier. Continue Reading
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Feature
13 Dec 2018
Which is the best ECM application for your business?
Examine the top commercial and open source ECM software to help you determine which product is best for your organization. Continue Reading
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Feature
03 Dec 2018
Checking all the boxes: What to look for in an ECM platform
Before deciding on an ECM platform, create a list of must-have features the ECM applications must offer. What's a must-have feature? It all depends on specific business needs. Continue Reading
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Feature
16 Nov 2018
Five ways ECM software can benefit your organization
Think your business needs content management tools? Here are five use cases illustrating how ECM software addresses common compliance and management challenges that companies face. Continue Reading
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Tip
13 Nov 2018
5 tips for how to build a SharePoint intranet site
While enterprise users can be hesitant to switch to a SharePoint intranet site, there are many steps that SharePoint administrators can take to control and curate the content that end users are exposed to. Continue Reading
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Feature
05 Nov 2018
Content management tools address digital content challenges
With the digital content explosion and increasing mandates come the need to manage all those files. ECM tools do just that and more, ever evolving to meet changing business needs. Continue Reading
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Feature
17 Aug 2018
Nuxeo among new wave of content services platform vendors
An Indigenous-led organization is preserving British Columbia's native languages with the help of a newer type of content management platform that's designed to handle multiple content formats. Continue Reading
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Tip
07 Feb 2017
The slow disappearance of the fax machine in healthcare
Healthcare has a long way to go before it stops using fax machines altogether, but many are on their way with the use of integrated data management products that provide cloud fax services to migrate from paper to digital fax. Continue Reading