Evaluate

Evaluate

Weigh the pros and cons of technologies, products and projects you are considering.

• What is UCaaS? Unified communications as a service guide

  Unified communications as a service (UCaaS) is a cloud delivery model that offers a variety of communication and collaboration applications and services. Continue Reading

• Top 7 UCaaS features to enhance productivity

  Enterprises have historically used UCaaS to reduce operating costs. No longer. Today, due in part to AI, companies view UCaaS as the most efficient way to boost collaboration. Continue Reading

• Evaluating today's 10 leading ERP software vendors

  Read this overview to learn the strengths, market positioning and major product lines of 10 market leaders in ERP, with quick takes from analysts and advice on how to buy. Continue Reading

• 7 key ERP features for your business to consider

  Analysts say the focus should be on key tasks and business processes instead of the technology, and they share their advice on the features that do the most to add value. Continue Reading

• How generative AI for business enhances collaboration

  Generative AI, in combination with agentic AI, presents some intriguing use cases that companies should consider as they assess their collaboration needs. Continue Reading

• 8 AI use cases in manufacturing

  Manufacturers are moving from AI experimentation to practical use cases that improve productivity, product quality, maintenance and supply chain decision-making.Continue Reading

• How to choose an HR software system in 2026: A complete guide

  Buying the right HR tools is more critical than ever. This step-by-step guide helps you identify your needs, understand the technology and pinpoint the features that matter most.Continue Reading

• How to enable a Teams-contact center integration

  Integrating Teams with contact centers offers agents advanced calling and collaboration features. Explore the three integration models: Connect, extend and unify.Continue Reading

• The next enterprise AI problem is visibility

  As AI disappears into approved software, browsers and everyday workflows, enterprises face a harder question than access: how to see, govern and control what AI is already doing.Continue Reading

• HR AI is becoming a change management story

  AI in HR software is changing employee experience and HR workflows, turning automation into a broader story about rollout, trust and change management.Continue Reading

• 12 top HR software and tool options to consider in 2025

  To help CHROs whittle down their HR software shortlist, learn the pros and cons of some top vendors and tools, and get buying tips to ensure the purchase is a success.Continue Reading

• Inside SAP R&D on the convergence of agentic and physical AI

  In this podcast, Yaad Oren, SAP's head of research and innovation and managing director of SAP Labs U.S., says smarter, autonomous physical AI devices are poised for business use.Continue Reading

• What enterprise software updates now reveal about modern IT

  Enterprise software updates reveal how Windows upgrades, endpoint lifecycle planning and hybrid work infrastructure are reshaping enterprise IT operations.Continue Reading

• Cloud ERP vs. on-premises ERP: Key differences

  Understanding the differences between on-premises ERP and cloud ERP, especially multi-tenant SaaS, is critical in buying decisions. Here's how they compare in 12 important areas.Continue Reading

• Enterprise platforms help establish operational discipline

  Enterprise software platforms are evolving beyond productivity tools into systems that expose operational signals around cost, workflow friction and performance.Continue Reading

• What is SaaS ERP?

  SaaS ERP is a type of cloud-based enterprise resource planning (ERP) software that runs on the vendor's or cloud provider's servers, is sold through subscription and delivered as a service over the internet.Continue Reading

• How to evaluate top UCaaS providers and vendors of 2026

  Organizations have many considerations to make when adopting UCaaS. Learn how to evaluate key capabilities from UCaaS providers, including AI, mobility, security and integrations.Continue Reading

• How to use Intune app protection without MDM enrollment

  Intune mobile application management without enrollment lets IT protect corporate data on BYOD devices using app protection and Conditional Access policies.Continue Reading

• HRIS vs. HRMS vs. HCM: Key differences and similarities

  Learning what the terms HRIS, HRMS and HCM mean -- and how they're different -- is an important step in the software buying process. Here are some ways to tell them apart.Continue Reading

• Big bang vs. phased ERP implementation: Which is best?

  COOs, CFOs and others who work with ERP must ensure their company makes the right choice when selecting the big bang approach vs. the phased approach for an ERP implementation.Continue Reading

• Why is HRIS maintenance so important?

  CHROs must ensure that HRIS maintenance is not being neglected. Here’s why maintenance can help ensure that the software is aligned with your business needs and delivers the best ROI.Continue Reading

• A list of the most popular MOOCs to consider in 2026

  Massive open online courses help learners across the globe acquire new skills and pursue credentials. Explore some of the best MOOC platforms available today.Continue Reading

• 10 top learning experience platforms to use in 2026

  The benefits of learning experience platforms are numerous, especially in an age of remote and hybrid work. Here are some of the top LXPs and features to consider right now.Continue Reading

• 8 AI meeting assistants to consider in 2026

  AI meeting assistants now come packed with powerful features to improve employee productivity and meeting workflows. So, which AI tool is best for your organization?Continue Reading

• 20 top learning management systems for 2026

  While many LMSes offer comparable features, HR leaders must consider the full product offering and cost. Here are some of the top LMSes on the market.Continue Reading

• AI-driven embedded lending emerges as digital finance option

  In this podcast, Yaacov Martin, CEO of embedded lending vendor Jifiti, explains how AI makes online credit efficient, accurate and profitable and why regulation fosters growth.Continue Reading

• How enterprise access decisions are starting to show up earlier

  As work consolidates in browsers and quick-entry paths, access decisions are shifting to the front door of enterprise systems, often without clear ownership or centralized control.Continue Reading

• How AI amplifies resume fraud and other job seeker cheating

  In this podcast, analyst Brian Sommer catalogs the many varieties of fraud that can inhibit talent management and what organizations can do to find and reward top performers.Continue Reading

• How enterprise software planning is taking shape for 2026

  See what's influencing enterprise software decisions, from governance and cost pressure to AI adoption and operating model constraints, as organizations plan for the year ahead.Continue Reading

• 5 UC and collaboration trends reshaping the market in 2026

  The UC trends driving strategic priorities in 2026 include agentic AI, connected workspaces and security advancements to boost productivity and innovation.Continue Reading

• The top 6 content management trends in 2026

  AI technology continues to shape the content management market. It underpins top trends in 2026, including generative AI, agentic AI and predictive analytics.Continue Reading

• How VDI supports compliance in regulated industries

  Regulatory compliance is a crucial but challenging objective for many organizations. VDI can support compliance goals by strengthening security and simplifying the audit process.Continue Reading

• How a distributor used AI-driven dynamic pricing for quick ROI

  In this podcast, Turtle CTO and CISO David Magee explains why price optimization is so important to electrical distributors and how an Infor ERP 'widget' automates the task.Continue Reading

• 5 key video conferencing trends to watch in 2026

  AI assistants in video conferencing have advanced beyond meeting transcripts and summaries to become key team members. Explore how AI will drive the top market trends of 2026.Continue Reading

• Do enterprise endpoints need antivirus for Windows 11?

  Windows 11's security framework offers solid protection but has limits. To ensure operational security, organizations must supplement built-in defenses with third-party antivirus.Continue Reading

• Best enterprise content management software of 2026

  When buying enterprise content management software, businesses have several products to consider. Here are some of the leading ECM platforms to evaluate.Continue Reading

• 10 HR analytics tools that can optimize your workforce

  HR analytics tools can improve workforce outcomes by reducing attrition, boosting employee satisfaction and helping to plan new hires. Here are 10 popular products to consider.Continue Reading

• Google union organizer on AI job impact, working conditions

  In this podcast, Shannon Wait explains her fight for fair pay and decent conditions for data center workers and why more protections are needed when AI comes for people's jobs.Continue Reading

• 9 of the top employee review software for CHROs to investigate

  Not all employee review software is right for every company -- for example, one requiring more high-level software should bypass basic products. Learn more about the top offerings.Continue Reading

• AI could save manufacturing from the baby boomer exodus

  In this podcast, Allie CEO Alex Sandoval explains why training AI for factory jobs can reduce labor shortages, attract young workers and usher in a digital manufacturing future.Continue Reading

• How AI-driven digital ecosystems can improve sustainability

  In this podcast, Schneider Electric CDO Peter Weckesser says integrating AI, IoT sensors and digital twins can improve energy efficiency to curb global warming.Continue Reading

• Is AI-powered search the new corporate learning powerhouse?

  In this podcast, analyst Josh Bersin says employees' intuitive use of AI search tools to find answers and learn on the fly is forcing corporate L&D programs to evolve yet again.Continue Reading

• Can industry process models fix the agentic AI data problem?

  In this podcast, MyWave CEO Geraldine McBride says agent-driven data orchestration, compliance guardrails and cross-platform operation can bridge the legacy and cloud ERP worlds.Continue Reading

• Can you really trust AI with procurement tasks?

  In the podcast, Globality CTO Keith McFarlane explains why procurement is so well suited to AI automation and why trust is key in getting people to let go of manual tasks.Continue Reading

• How EY is training employees to use AI in their jobs

  In the podcast, Joe Depa, EY global chief innovation officer, explains how a well-designed curriculum targeting different needs results in high AI adoption rates without mandates.Continue Reading

• CPaaS in CX: A look at top providers, trends and use cases

  The CPaaS market, as it relates to customer engagement, is competitive and volatile. See how vendors cater to business customers and the trends driving innovation.Continue Reading

• 9 ERP trends for 2025 and beyond

  Multi-tenant SaaS, AI and automation are reshaping an ERP market that continues its long march to the cloud, as buyers seek modernization, efficiency and faster implementation.Continue Reading

• Top 5 free and open source ECM software

  For small businesses that lack significant budgets, these five free and open source ECM systems can help organize digital content and improve employee productivity.Continue Reading

• What is enterprise content management? Guide to ECM

  Enterprise content management is a set of defined processes, strategies and tools that enables a business to obtain, organize, store and deliver critical information to its employees, business stakeholders and customers.Continue Reading

• Document management vs. content management: How they differ

  While document and content management are part of a larger enterprise content management strategy, the two systems handle different types of information.Continue Reading

• Zendesk users get generative AI infusion for customer service

  Zendesk customers get their shot of GenAI, which comes in the form of agent tools, self-service workflow assistants and workforce management features.Continue Reading

• Ultimate guide on enterprise unified communications strategy

  When formulating a unified communications strategy, enterprises need to consider several key elements. This step-by-step guide helps businesses plan their UC deployment.Continue Reading

• Comparing Microsoft Teams Premium vs. Copilot in Teams

  Explore Microsoft Teams Premium and Copilot to understand their AI productivity features and select the product license best suited for your team's needs.Continue Reading

• How AI is transforming unified communications

  AI in unified communications can take employee collaboration and productivity to the next level. But AI does carry risks that enterprises must first address to maximize adoption.Continue Reading

• 10 essential business benefits of unified communications

  How can unified communications tools benefit your business? Explore these 10 unified communications benefits to make the best deployment decision for your needs.Continue Reading

• On-premises vs. cloud vs. hybrid UC deployment models

  When deploying unified communications, organizations need to carefully consider the benefits and drawbacks of on-premises, cloud and hybrid deployment models.Continue Reading

• Top 10 must-have unified communications features in business

  Unified communications systems have evolved to reflect changing business processes. As a result, enterprises need to prioritize their must-have UC features.Continue Reading

• MRP vs. ERP: Understand the differences and similarities

  Did you know today's ERP systems evolved from yesterday's MRP systems? Learn the differences, including functions, applications and benefits -- and how they work together.Continue Reading

• AI chatbots for ERP: Assessing the benefits and tools

  Generative AI and other machine learning bots are coming to ERP in a big way. Here's an overview of the terminology, the pluses and minuses, and the top tools and vendors.Continue Reading

• Workplace learning: A complete guide for businesses

  Corporate training isn't just about job skills and compliance. With the content delivery power of the web, it's becoming a daily tool for lifelong learning and development.Continue Reading

• 9 e-learning content providers for your company to consider

  Affordable content for your organization's e-learning program is just a few clicks away. Here are some prominent sources of high-quality courses and administrative tools.Continue Reading

• Choose between Microsoft Teams vs. Zoom for conference needs

  Weigh the pros and cons of Microsoft Teams vs. Zoom, and focus on ease of use, pricing, market share, video and telephony capabilities, and security requirements.Continue Reading

• What is customer experience management (CXM)? Ultimate guide

  Building brand loyalty among customers involves a customer-centric strategy and measuring feedback through voice of the customer data to improve customer experiences.Continue Reading

• 9 customer journey mapping tools that can improve your CX

  Customer journey mapping tools provide valuable insights into the customer experience. Learn more about some of the top tools and how to choose the right one.Continue Reading

• Customer experience vs. customer service: How do they differ?

  Customer experience and customer service are not the same, but they do have a shared goal: to ensure customers are satisfied and return for repeat business.Continue Reading

• CX personalization: Why it's important and how to deliver it

  A personalization strategy can increase brand loyalty and customer retention by providing relevant content to customers when they need it. Here's how to get started.Continue Reading

• Top 6 UCaaS benefits for businesses

  More organizations are recognizing the benefits of the cloud and making the jump to UCaaS. Learn the six business benefits of UCaaS -- and the potential drawbacks.Continue Reading

• Compare capabilities of Office 365 MDM vs. Intune

  Office 365 MDM and Intune both offer the ability to manage mobile devices, but Intune provides deeper management and security. Delve into this comparison of the two consoles.Continue Reading

• How are UEM, EMM and MDM different from one another?

  IT should understand the differences between UEM, EMM and MDM tools so they can choose the right option for their users. Learn about the differences between these tools.Continue Reading

• mobile application management (MAM)

  Mobile application management (MAM) is software that secures and enables IT control over enterprise applications on end users' corporate and personal smartphones and tablets.Continue Reading

• How end-to-end encryption supports secure team collaboration

  End-to-end encryption provides secure collaboration but limits certain productivity features. Learn how end-to-end encryption fits in a team collaboration security strategy.Continue Reading

• The enterprise guide to video conferencing

  The video conferencing guide helps enterprises navigate collaboration in a hybrid work environment and includes best practices for implementation and user training.Continue Reading

• Weighing personal video conferencing endpoints for hybrid work

  Deploying video conferencing endpoints solely in meeting rooms ignores the needs of remote workers. Learn why desktop and home environments must be included when evaluating endpoint options.Continue Reading

• Popular video conferencing APIs to weigh for app integration

  Video conferencing APIs can simplify integrating video with business applications. Learn the benefits of video APIs and best practices to follow when evaluating API providers.Continue Reading

• What to consider before buying video conferencing technology

  Learn about the different types of modern video conferencing architectures and how enterprises can best implement these products into their current workforce.Continue Reading

• AI in video conferencing opens a world of features

  AI in video conferencing will result in useful features for businesses. Learn how AI capabilities improve meetings and what to ask conferencing vendors about their products.Continue Reading

• Branded, custom video conferencing enhances meetings

  Custom video conferencing can make meetings feel more engaging, and third-party tools can take these features even further. But hybrid work can create challenges.Continue Reading

• Ultimate guide to team collaboration platforms

  This in-depth team collaboration platform guide examines how to create a virtual environment that promotes secure user engagement, productivity and innovation.Continue Reading

• What are the challenges of using multiple team collaboration apps?

  Companies are already using a variety of collaboration platforms, but managing them is hard. What should companies know when juggling multiple team collaboration apps?Continue Reading

• Explore 4 team collaboration apps and emerging competitors

  Team collaboration apps have redefined the UC market. Discover how the leading products compare on calling features, video conferencing support and pricing.Continue Reading

• New features in demand for collaboration technology

  Remote work culture has pushed team collaboration vendors to enhance their products. Learn more about video, workflow integration, security, AI and other up-and-coming features.Continue Reading

• Remote work and AI drive the future of collaboration technology

  As remote work and hybrid workforces become the new normal, collaboration technology needs to adapt. Tech leaders at WebexOne discussed the drivers for collaboration's evolution.Continue Reading

• 11 tips to improve Windows 10 performance

  With a few minor tweaks, such as maximizing RAM, disabling visual effects and getting rid of unnecessary services, you can increase Windows 10 performance.Continue Reading

• Whiteboard apps support virtual ideation for remote teams

  Ideation is more challenging as employees continue to work remotely. Virtual whiteboard apps are an emerging tool designed to help team members generate the innovations that businesses rely on.Continue Reading

• Evaluate if the MacBook Air is good for business use

  The MacBook Air is popular in the consumer market, but IT admins should evaluate the MacBook Air for business as a separate issue, looking into the device specs and use cases.Continue Reading

• How can mobile collaboration support workers in a pandemic?

  Mobile collaboration apps help remote workers keep in touch during stay-at-home orders. They are also key to communications flexibility as workers begin returning to the office.Continue Reading

• Compare 11 leading cloud-based video conferencing tools

  Discover the top video conferencing tools with this detailed download that compares and contrasts the leading contenders in the cloud-based market today.Continue Reading

• 7 use cases for RPA in supply chain and logistics

  Robotic process automation can help companies automate supply chain and logistics workflows. Here's a look at seven areas where RPA shows the most promise.Continue Reading

• Team collaboration tools ease remote work management

  As employees continue to work from home, team collaboration apps can provide organizations with the tools they need to support remote work management and engagement.Continue Reading

• Video conferencing encryption comes into focus

  With more people working from home and collaborating via online meetings, video conferencing security among vendors and users has been thrust into the spotlight.Continue Reading

• Compare UEM capabilities of Citrix Workspace vs. VMware Workspace One

  Digital workspaces go beyond the capabilities of UEM. Compare the management features of two major digital workspace platforms from Citrix and VMware.Continue Reading

• SAP Business One overview: Features, benefits and more

  SAP Business One promises holistic business management software. Learn more about its advantages and pitfalls, as well as pricing and integration, in this SAP Business One overview.Continue Reading

• Video conferencing adoption surge highlights market trends

  Amid the throes of coronavirus, organizations have relied on video collaboration. But, after the pandemic subsides, will businesses still use video as a fundamental workflow?Continue Reading

• How to evaluate UEM, MDM platforms for IoT and wearables

  Wearables and IoT devices can benefit enterprise organizations, but it's important to secure and manage. Evaluate a UEM to determine if it has proper IoT support.Continue Reading

• What you need to know about fourth-party logistics

  Fourth-party logistics build on the benefits third-party logistics offers. Learn more about how this services model can help create more efficient logistics.Continue Reading

• Should you buy communication APIs from a UC or CPaaS vendor?

  Organizations can deploy communication APIs from their UC provider or a stand-alone CPaaS provider. Learn why communication requirements will influence the vendor decision.Continue Reading

• Comparing UCaaS vs. CPaaS for cloud-based communications

  CPaaS and UCaaS platforms are growing, as organizations move from on premises to cloud. Learn what capabilities these options offer and how they fit into your enterprise communications.Continue Reading

• Consider device attestation over MDM for specific use cases

  As organizations consider running BYOD-style deployments, how to ensure devices are secure becomes a concern. Device attestation can provide IT assurance that devices are secure without management.Continue Reading

• Top 2 HR chatbot examples for the experience-driven job market

  Chatbots, which use AI to mimic human conversations via natural language interfaces, are increasingly becoming a mainstay in HR. Here's a look at why that matters.Continue Reading

• Dell Latitude 9510 and XPS 13 preview: Best in business

  The Dell Latitude 9510 and XPS 13 unveiled at CES 2020 redefine the business laptop, touting features like 5G, AI, impossibly long battery life, maxed out displays and more.Continue Reading