Evaluate
Weigh the pros and cons of technologies, products and projects you are considering.
Evaluate
Weigh the pros and cons of technologies, products and projects you are considering.
SAP Business ByDesign vs. SAP S/4HANA: A comparison
After years of evolution, Business ByDesign has found a sweet spot in SaaS ERP for SMBs and the public sector compared with S/4HANA's strengths in larger enterprise deployments. Continue Reading
9 top SAP S/4HANA benefits for businesses
For today's highly nimble business models, SAP S/4HANA can provide speed, flexibility, simplicity, faster analytics, lower costs and the strength of HANA's in-memory database. Continue Reading
As large-room video conferencing ebbs, firms gird for future
As companies evaluate return-to-office strategies, they are also taking a look at the role video conferencing will play when they reassess how meeting rooms should be designed. Continue Reading
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SaaS ERP customization vs. out of the box: Pros, cons
Companies considering SaaS ERP should weigh various factors when deciding on customization vs. out of the box. Learn what to consider when making the choice. Continue Reading
Internal SaaS ERP support vs. outsourcing: 3 factors to consider
Is outsourcing SaaS cloud ERP support the best fit? Learn the factors that IT leaders must weigh when deciding whether to keep SaaS cloud ERP support internal vs. outsourcing. Continue Reading
Zoom CCaaS a big bet on the future of customer service
Zoom already integrates with the most popular contact-center-as-a-service platforms. So why has Zoom come out with a CCaaS of its own?Continue Reading
Review your COVID-19 enterprise collaboration tools strategy
Now that COVID-19 is a new normal and not just a short-term disruption, companies must revisit the collaboration tool investments they made at the start of the pandemic. Learn how.Continue Reading
What are types of virtual events and can they be improved?
Video conferencing software has helped companies connect with their employees and customers, but it hasn't quite filled the bill when it comes to supporting virtual events.Continue Reading
UCaaS and CCaaS unite as organizations embrace the cloud
The UCaaS and CCaaS markets are converging as vendors and end-user organizations alike integrate cloud-based contact centers with communications platforms.Continue Reading
application sandboxing
Application sandboxing, also called application containerization, is an approach to software development and management and mobile application management (MAM) that limits the environments in which certain code can execute.Continue Reading
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SAP S/4HANA implementation partners on cloud vs. on-premises
SAP practice leaders at Deloitte, EY and IBM share their advice on whether, when and how to move to S/4HANA, what the Rise with SAP service really does and how cloud versions differ.Continue Reading
How to mesh video conferencing, video calling devices for home
Giving remote employees the chance to use their Amazon Echo Shows or Facebook Portals when logging in to meetings has advantages, but security and performance concerns remain.Continue Reading
The evolving role of email in business communication
Email has been around for decades, but its role in business communications will change as collaboration apps become more predominant and open.Continue Reading
Why asset management software is more important than ever
Doing more with less has long been important -- but in the last couple of years, the idea has taken on new relevance. Learn how asset management software can help.Continue Reading
How secure is Zoom video conferencing?
Companies can take some simple steps to protect their Zoom meetings, but they should also consider ways to better educate their employees on how to use the software.Continue Reading
What SAP product supports project-based teams?
SAP's SuccessFactors Dynamic Teams could help support project-based teams in the workplace and solve associated challenges. Learn more about the new capabilities.Continue Reading
6 benefits of asset performance management
Asset performance management can help improve a company's bottom line by reducing costs and making devices more reliable. Learn more benefits of asset performance management.Continue Reading
How RPA can simplify the onboarding process
Onboarding an employee is always hectic, and RPA can help with required employee paperwork and payroll information. Learn the other benefits RPA can bring to onboarding.Continue Reading
Can ERP managed services extend the life of on-premises ERP?
Executives from managed service provider Inoapps explain how outsourcing ERP infrastructure can buy time to plan an eventual migration to SaaS ERP.Continue Reading
Weighing video conferencing options for small businesses
Businesses of all sizes are enabling video rooms as part of their collaboration strategy. Here's how small businesses can choose the right video conferencing tools.Continue Reading
Content and collaboration advance from memex to metaverse
Since World War II, content collaboration techniques have evolved from rudimentary visions of information sharing to today's knowledge management tools for the hybrid workforce.Continue Reading
How can SAP's predictive analytics improve SCM?
SAP's predictive analytics could help users with their supply chain management as supply chain problems persist. Learn more about how these capabilities could benefit users.Continue Reading
UCaaS for frontline workers poised for adoption 'explosion'
The unified communications and collaboration market has historically neglected customer-facing and field workers. But experts suggest a frontline UCaaS boom could be on the horizon.Continue Reading
Understanding the 4 hidden costs of working from home
While remote work offers cost savings, there are hidden costs of working from home that affect both employees and businesses. Learn four hidden costs and how to address them.Continue Reading
Explore Jamf's products and features for Apple management
Apple macOS devices make up a significant portion of enterprise endpoints, and vendors such as Jamf offer tools to help organizations manage Apple endpoints securely and easily.Continue Reading
Discover the benefits of a video content management system
Video is everywhere. Organizations that want to reap its benefits need a strategy that supports video creation and provides a central location for security, management and storage.Continue Reading
When should you use Android Enterprise Essentials?
With the Android Enterprise Essentials program, organizations get simple and basic device management. However, this approach isn't a great fit for all organizations.Continue Reading
Is Rise with SAP a good fit for you?
The service Rise with SAP is likely a good fit for some organizations but not for others. Learn how to decide if SAP's new offering is right for your company.Continue Reading
13 customer retention strategies that work
As the cost of acquiring new customers exceeds the cost of retaining existing customers, implementing an effective customer retention strategy should be a top priority.Continue Reading
Overview of SAP SuccessFactors HXM Suite
SAP SuccessFactors HXM is the next iteration of SuccessFactors HCM and is meant to help HR departments manage the entire employee lifecycle. Here's a closer look.Continue Reading
Overview of SuccessFactors Opportunity Marketplace
SuccessFactors Opportunity Marketplace's core functionality is providing recommendations for employees, such as a training course. Learn how it could help your company.Continue Reading
How can UC tools create a virtual water cooler experience?
Even in a hybrid work environment, the water cooler remains a valuable way for remote employees to communicate and stay engaged -- thanks to UC.Continue Reading
Workday ERP claims hold up despite inroads by SAP, Oracle
TechTarget editors discuss where Workday stands 16 years after popularizing SaaS HCM and whether it can continue to thwart the cloud ERP ambitions of Oracle and SAP.Continue Reading
Top 7 Chromebooks for business use cases
Chromebooks are high-performing thin clients with great ease-of-management features, but the market has so many options that it's hard to distinguish between them.Continue Reading
Intelligent virtual assistant market takes shape as it grows
Explore the growing enterprise use of intelligent virtual assistants to facilitate tasks and enhance the meeting experience.Continue Reading
Teams vs. Webex vs. Zoom: Comparing collaboration features
When organizations compare Teams vs. Webex vs. Zoom as their primary UCaaS platform, the deciding factor may be how each vendor approaches collaboration.Continue Reading
Benefits of moving to a cloud contact center
Cloud contact centers have various benefits for organizations, including cost savings, more interaction channels and staying with -- if not ahead of -- the competition.Continue Reading
How virtual whiteboard collaboration supports remote teams
Virtual whiteboard collaboration software can help organizations replicate the in-person ideation experience. Learn how Thoughtworks used Mural's software to support remote teams.Continue Reading
Mobile device management vs. mobile application management
Mobile device management and mobile application management do different things but also overlap. Knowing their differences is important.Continue Reading
Hybrid meetings, virtual whiteboards clash with outdated rooms
As companies look to integrate virtual whiteboard software into their conference rooms for hybrid meetings, they should start investing in meeting room hardware.Continue Reading
Hybrid work strategies fuel Enterprise Connect 2021 topics
Navigating the post-pandemic workplace is challenging. Enterprise Connect 2021 will explore UC's role in supporting ongoing remote work and the hybrid workplace.Continue Reading
E-signature platforms strengthen document management's clout
Companies in the throes of digital transformation find the e-signature process to be a major catalyst in automating their document management systems and smoothing workflows.Continue Reading
Evaluate if Chromebooks are secure enough for business use
Chromebooks are cost-effective endpoints that strip away desktop features for a simple desktop experience. Admins should evaluate if these endpoints are secure enough.Continue Reading
The role of document management in hybrid work environments
Document management plays a key role in aiding hybrid workforces, so organizations must ensure their document management strategies enable safe and accessible hybrid collaboration.Continue Reading
Choosing a thin client for remote desktop protocol access
There are plenty of suitable thin client options for RDP environments, but each device has unique characteristics that make it a strong or poor fit for a particular organization.Continue Reading
The enterprise guide to video conferencing
The video conferencing guide helps enterprises navigate collaboration in a hybrid work environment and includes best practices for implementation and user training.Continue Reading
Why algorithmic auditing can't fully cope with AI bias in hiring
Critics say you can't trust AI yet with diversity and inclusion in hiring -- or the elaborate audits meant to root out AI bias. Hiring software vendors beg to differ.Continue Reading
Weighing personal video conferencing endpoints for hybrid work
Deploying video conferencing endpoints solely in meeting rooms ignores the needs of remote workers. Learn why desktop and home environments must be included when evaluating endpoint options.Continue Reading
How to choose the right PC for business
With seemingly endless options to choose from, finding the right PC for a business can feel daunting. Explore these top seven choices below.Continue Reading
How to choose the right Mac for business
Despite a smaller selection than Windows PCs, finding the right macOS device can still be challenging. Learn more about the available options and how they compare.Continue Reading
Popular video conferencing APIs to weigh for app integration
Video conferencing APIs can simplify integrating video with business applications. Learn the benefits of video APIs and best practices to follow when evaluating API providers.Continue Reading
Comparing macOS vs. Windows security
Windows and macOS have their pros and cons and, often, security comes down to the individual use case.Continue Reading
How to evaluate Mac vs. PC for businesses
While PCs have long been the preferred option for businesses, Mac computers are gaining in popularity due to improved functionality.Continue Reading
5 hybrid video conferencing tips for collaboration equity
Experts say the fate of hybrid work may depend on collaboration equity in hybrid video conferencing sessions. Learn how to support in-office and remote meeting participants.Continue Reading
10 voice of the customer tools to consider
A voice of the customer tool is invaluable for creating an action plan to improve the customer experience.Continue Reading
Benefits and challenges of a hybrid workplace
Employees' desire for flexibility may lead organizations to explore a hybrid workplace, but hybrid work has strengths and weaknesses. Learn what it looks like in practice.Continue Reading
Inside 5 big-name relationship marketing strategy examples
How does Nike form an emotional bond with sneakerheads? How does Starbucks know what latte flavors customers want? The answer lies in their relationship marketing strategies.Continue Reading
Evaluating Apple Configurator and its alternatives
IT's first step to deploy mobile devices is to configure them, so organizations will have to decide if Apple Configurator is enough or if they'll need more advanced features.Continue Reading
What to consider before buying video conferencing technology
Learn about the different types of modern video conferencing architectures and how enterprises can best implement these products into their current workforce.Continue Reading
AI in video conferencing opens a world of features
AI in video conferencing will result in useful features for businesses. Learn how AI capabilities improve meetings and what to ask conferencing vendors about their products.Continue Reading
Cortana for enterprise Teams has promise but faces hurdles
Microsoft has rebooted Cortana as the enterprise version of Alexa or Siri for Teams. The play is promising, but technical and privacy concerns mean its success is not yet certain.Continue Reading
Branded, custom video conferencing enhances meetings
Custom video conferencing can make meetings feel more engaging, and third-party tools can take these features even further. But hybrid work can create challenges.Continue Reading
Understanding CPaaS market growth, trends and providers
The CPaaS market is maturing as increased demand for digital communications drives new use cases. Learn about the trends and providers fueling CPaaS market growth.Continue Reading
Determining the best mobile threat defense options
Desktop security products often cannot cover mobile devices enough. Mobile threat defense can come into the picture and supplement an organization's mobile security.Continue Reading
Which SAP software supports sustainability?
SAP is releasing new sustainability software to give organizations the environmental data they need to achieve climate targets. Learn more about each type.Continue Reading
How to integrate mobile threat defense and UEM such as Intune
Mobile admins can use mobile threat defense integrations with UEM to provide deeper visibility into the threat level of mobile devices and additional security controls.Continue Reading
Comparing offerings: Microsoft 365 vs. Google Workspace
Microsoft 365 vs. Google Workspace is a difficult choice, so organizations should evaluate each offering's features and pricing before they pick a cloud productivity service.Continue Reading
Compare Teams guest access vs. external access vs. Teams Connect
Microsoft has a few options to connect Teams to outside users. Compare Teams guest access vs. external access vs. Teams Connect to decide which suits your external collaboration needs.Continue Reading
A role for AI and humans in the recruiting process
Artificial intelligence tools can help job seekers find the right role and help employers close the skills gap. But AI can't replace human intelligence -- at least, not yet.Continue Reading
What's included in Microsoft 365 subscription plans
Microsoft 365 has different licensing plans for all kinds of businesses. Learn about the different subscription plans that Microsoft offers for this cloud-based platform.Continue Reading
What technologies are essential for effective telework?
Some form of remote work is likely here to stay, even as the worst of the pandemic seems to be over. But employees need the right technologies if they are to remain productive.Continue Reading
How do omnichannel vs. multichannel marketing differ?
While multichannel marketing connects customers and companies through various forms of communication, omnichannel marketing takes it further and removes any silos.Continue Reading
A buyer's guide to customer-managed S/4HANA Any Premise
Customer-managed S/4HANA Any Premise is best for users who prefer to use a different set of tools and processes than HEC and have more control over the environment.Continue Reading
A Microsoft 365 email migration checklist
When an organization migrates its email servers and profiles to Microsoft 365, it could use several different processes. Sort through the five options listed below.Continue Reading
The SAP Business Network effect: Putting it all together
At Sapphire Now 2021, SAP took pains to plot a way forward after COVID-19, mapping out a future of improved sustainability for itself, its customers and their global partners.Continue Reading
As workers return, virtual assistant tools get a new look
People are familiar with using Siri and Alexa to control TVs and listen to playlists. Now, businesses are examining how these tools can help protect employees coming back into the office.Continue Reading
Explore 12 virtual whiteboard software options for group work
With enterprise workers now based in many locations, these 12 leading online whiteboards help recreate the in-person brainstorming experience with newly enhanced features.Continue Reading
Zoom Phone system offers flexibility, simplified infrastructure
The Zoom Phone system offers simplicity and flexibility to support remote and hybrid work. IT leaders at Enterprise Connect Virtual discuss their Zoom Phone migration strategies.Continue Reading
Sapphire 2021: Unlocking an intelligent business community
Supply chain disruptions caused by the pandemic enabled SAP to rethink business networks. Now its strategy is to reduce friction so businesses can work together as a community.Continue Reading
On-premises vs. cloud contact center: What's the difference?
On-premises and cloud contact centers differ in terms of costs, staff requirements and management. Organizations must weigh both options to find the right fit.Continue Reading
DXP vs. CMS vs. WEM: Which platform is right for you?
DXPs are the next step in the evolution of content management technology. Learn about the differences between the DXP and its predecessors, CMS and WEM platforms.Continue Reading
VPN and cloud-based printing options change with the times
Print workflow and IT infrastructure are key considerations when choosing between a VPN and cloud printing setup that can accommodate the needs of a hybrid workforce.Continue Reading
How to evaluate printer management freeware for business
While freeware isn't always feature-rich enough, organizations shouldn't overlook this option to manage all types of printing jobs, such as virtual desktop and remote printing.Continue Reading
Companies must rethink video conferencing usage in 2021
In the coming months, the issue facing organizations is not cutting back video conferencing; it's determining how best to manage its use and minimize video fatigue.Continue Reading
How could BYOD support touchless meeting rooms?
Organizations have a few options to approach low-touch and touchless meeting rooms. BYOD and employee smartphones are one method to support social distancing and meeting room access.Continue Reading
7 benefits of a personalized marketing content strategy
Customers want companies to treat them as individuals, and personalized marketing can help accomplish that. Personalization can also improve customer retention and brand affinity.Continue Reading
Will video fatigue drive users back to voice calls?
The strain of being on camera all day is beginning to make its mark. Companies are reevaluating the role telephony may play as workers return to the office.Continue Reading
Guide to digital badges for the workplace
Digital badges are becoming more common in the workplace. Here's how they can help HR during the hiring process and why some industry leaders have doubts.Continue Reading
Enterprise AR a vital component of Microsoft's UC strategy
Enterprise AR is ready for prime time as organizations look for ways to make their remote meetings more productive by combining physical and virtual spaces.Continue Reading
A buyer's guide to S/4HANA Cloud extended edition (EX)
S/4HANA Cloud EX offers much of the multi-tenant version's simplicity and standardization but with much greater environment control. Learn more to see if it's a good fit for your company.Continue Reading
What are the best uses for RPA and AI in ERP?
IFS VP Bob De Caux discusses the push for intelligent process automation in ERP, the scalability limitations of RPA and how to tell software-based intelligence from plain old IT.Continue Reading
Microsoft Teams partners extend phone system capabilities
While the Microsoft Teams phone system can meet most needs for organizations, connecting Teams to third-party partners can provide additional features, resiliency and support.Continue Reading
Ultimate guide to team collaboration platforms
This in-depth team collaboration platform guide examines how to create a virtual environment that promotes secure user engagement, productivity and innovation.Continue Reading
Top 8 warehouse management systems to research
Efficient warehouses are key to customer satisfaction. Learn about some of the top warehouse management systems, including some of their benefits and drawbacks.Continue Reading
Overview of 4 types of warehouse management systems
Modern companies need to create efficient warehouses, and understanding which type of warehouse system to choose is key to that. Here's a look at four types and how they can help.Continue Reading
Sentiment analysis: Why it's necessary and how it improves CX
Sentiment analysis tools are essential to detect and understand customer feelings. Companies that use these tools to understand how customers feel can use it to improve CX.Continue Reading
10 sentiment analysis tools to consider
Sentiment analysis is a vital component in customer relations and customer experience. Several versatile sentiment analysis software tools are available to fill this growing need.Continue Reading
Top 6 endpoint security software options in 2021
The market for endpoint security software can be confusing to navigate for decision-makers, but this market roundup should help them navigate this process.Continue Reading
6 components to look for in an endpoint security platform
When it comes to selecting an endpoint security product, customers should look for essential features, such as application protection, that are crucial for enterprise security.Continue Reading
Salesforce-Slack deal heralds the future of collaboration
Deeper platform integrations, widespread communications tools and a dash of workflow automation are some of the elements that shape the future of team collaboration.Continue Reading