Evaluate

Evaluate

Weigh the pros and cons of technologies, products and projects you are considering.

• Best practices for MES software selection and implementation

  Before moving forward with your MES implementation, be sure you've identified your business goals and expectations for your MES software. Check out some best practices for building a business case, selecting software and implementing MES. Continue Reading

• Understanding application virtualization as a software hosting strategy

  Application virtualization is a software hosting strategy that can increase system protection and eliminate incompatibilities with configuration data by using APIs to emulate middleware and OS interfaces. Continue Reading

• Five call center sales tips and techniques

  In difficult economic times, ramping up sales in the call center can provide another outlet to help companies meet sales quotas and drive sales effectiveness. We've gathered these five tips for companies looking to improve call center sales and ... Continue Reading

• Parsing virtual apps, streaming and isolation

  Do you know the difference between application virtualization, isolation and streaming? Find out in this week's column from Brian Madden. Continue Reading

• Top free SharePoint utilities and tools for enterprises

  Are you on a tight budget? Download these handy tools and utilities for free to fill in SharePoint functionality gaps. Continue Reading

• Using Sysinternals tools in security management scenarios

  Discover three valuable Sysinternals tools and common Windows security management scenarios in which these tools would be used.Continue Reading

• Sysinternals tools: A must-have for every Windows security toolbox

  Learn about the free Sysinternals tools that make managing and troubleshooting Windows-based PCs almost effortless for administrators.Continue Reading

• Application virtualization guide

  This series takes a look at the basics of application virtualization, with details on what it means to Terminal Services as well as info on how to implement the technology with Windows Vista and Windows Server 2008.Continue Reading

• How to evaluate call center quality analyst performance

  Expert Donna Fluss provides some guidelines for evaluating the performance of a call center's quality coach, and offers suggestions on training a quality coach.Continue Reading