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10 troubleshooting steps for when Windows Update is frozen
When a Windows desktop is frozen and can't update, there could be many causes. The troubleshooting process can be complicated, but there are some universal steps for IT to follow.
Problem Solve
Troubleshooting the most common issues with Windows 11
When Windows 11 administrators encounter an issue with a desktop without a clear fix, they should perform general troubleshooting steps in a specific order to minimize risk.
Manage
3 EUC security topics I'll be looking for at RSAC 2025
There will be a ton of security topics that RSA Conference-goers can check out, but IT admins should be aware of three common themes surrounding email and endpoints.
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Canva: The business productivity app flying under IT's radar
Don't know what Canva is? Your employees do -- and they probably use it for work.
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Artificial Intelligence
Empower Collaboration Anywhere Work Happens
Learn how Dell Technologies and Intel® are empowering customers with intelligent AI-ready devices to drive innovation, enhance the end-user experience and achieve new levels of productivity.
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Innovation that Stops at Nothing
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Multicloud
Multicloud by Design: The Modern Path to IT Simplicity, Agility and Control
Learn how Organizations must leverage best-in-class technology across public cloud and on-premises environments to address today’s opportunities in digital and workplace transformation.
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Evaluate
End users can code with AI, but IT must be wary
The scale and speed of generative AI coding -- known as vibe coding -- are powerful, but users might be misapplying this technology to create efficiency and security problems.
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What is APM? Application performance monitoring guide
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Canva: The business productivity app flying under IT's radar
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Security could be the use case AI PCs need
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Problem Solve
10 troubleshooting steps for when Windows Update is frozen
When a Windows desktop is frozen and can't update, there could be many causes. The troubleshooting process can be complicated, but there are some universal steps for IT to follow.
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Troubleshooting the most common issues with Windows 11
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How to enable and use Windows Update for Business reports
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How to troubleshoot Intune enrollment with Autopilot
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Manage
3 EUC security topics I'll be looking for at RSAC 2025
There will be a ton of security topics that RSA Conference-goers can check out, but IT admins should be aware of three common themes surrounding email and endpoints.
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How to use Windows Update for Business with Intune
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How ESET is using AI PCs to boost endpoint security
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How to optimize Windows Update for Business policies
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Enterprise Desktop Basics
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Get Started
What is the Windows Management Instrumentation Command-line (WMIC) utility?
The Windows Management Instrumentation Command-line (WMIC) utility is a command-line interface (CLI) for working with Windows Management Instrumentation (WMI), a Web-Based Enterprise Management (WBEM) framework for accessing and managing information...
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Get Started
What is Microsoft Windows Assessment and Deployment Kit (Windows ADK)?
The Microsoft Windows Assessment and Deployment Kit (Windows ADK) is a set of tools that IT professionals can combine to prepare, assess and launch image-based Windows deployments.
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Get Started
How to use Windows Update for Business with Intune
When organizations deploy Windows OS updates, they can use Windows Update for Business alongside Intune to closely manage all aspects of those updates.
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Alternative OSes
Researcher: CrowdStrike blunder could benefit open source
Enterprises with the IT talent might turn to open-source software as a backup for commercial products to mitigate damage from a CrowdStrike-like IT outage, researcher said.
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Desktop management
Microsoft delivers Copilot Pro, eliminates 300 seat minimum
Copilot Pro, a faster version of Microsoft's AI tool, debuts with features such as 'roll your own GPT,' where users can build custom LLMs, along with looser license requirements.
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Desktop management
Intel Core Ultra CPUs with neural processing runs AI on PCs
Intel's Core Ultra CPUs now contain embedded AI neural processing, which adds options for device manufacturers to divide demand for AI processes among different hardware resources.
Search Enterprise Desktop Definitions
- What is the Windows Management Instrumentation Command-line (WMIC) utility?
- What is Microsoft Windows Assessment and Deployment Kit (Windows ADK)?
- What is APM? Application performance monitoring guide
- What is a remote desktop and how does it work?
- What is Microsoft Windows System Image Manager (SIM)?
- What is BitLocker?
- What is remote desktop protocol (RDP)?
- What is a device driver?