ERP and AI
Artificial intelligence has come to the enterprise and its use with ERP holds tremendous promise. In this section, you will find news, expert advice and best practices on using artificial intelligence technology and software to improve the business processes, including boosting efficiency, improving operations and diagnosing ERP systems.
Top Stories
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Feature
19 Apr 2023
Augmented reality vs. virtual reality vs. mixed reality
Learn about AR vs. VR vs. MR as well as how companies in various industries are using these extended reality technologies to potentially improve their operations. Continue Reading
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Feature
20 Jan 2023
10 AI use cases in manufacturing
Manufacturing companies are turning to AI to streamline the way they do business and increase efficiency. Here are 10 common use cases. Continue Reading
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Podcast
30 Sep 2021
Emerging era of AI in finance calls for reskilling of workers
Explore the benefits and challenges of AI in finance with Kimberly Ellison-Taylor, former AICPA board chair and longtime finance thought leader at Oracle. Continue Reading
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Podcast
31 Aug 2021
Trust but verify: Digging into audits for AI algorithm bias
TechTarget editors discuss efforts to remove bias from AI and why algorithm auditing could be a fix -- provided challenges related to trust and standardization can be overcome. Continue Reading
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Feature
28 Jul 2021
Signavio aims to transform SAP software development model
In this Q&A, Signavio CEO Gero Decker discusses the process mining software vendor's role in Rise with SAP and its criticality to business transformation. Continue Reading
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Feature
14 Jul 2021
Supply chain AI adoption happening too fast
AI's future in the supply chain seems assured as the pandemic accelerates AI adoption in various industries. Here's why some business leaders think it's happening too fast. Continue Reading
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News
03 May 2021
Celonis process mining aids Hager's S/4HANA journey
A successful SAP S/4HANA migration depends on companies fully understanding business processes. Here's how the Hager Group uses Celonis process mining to analyze and optimize processes. Continue Reading
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Podcast
26 Apr 2021
What are the best uses for RPA and AI in ERP?
IFS VP Bob De Caux discusses the push for intelligent process automation in ERP, the scalability limitations of RPA and how to tell software-based intelligence from plain old IT. Continue Reading
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Podcast
05 Mar 2021
Tips for implementing voice technology in the enterprise
Consultant Mark Persaud names the most promising applications and workflows for intelligent digital assistants and outlines the tools for deploying them. Continue Reading
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Feature
18 Feb 2021
Fueled by new technologies, the future of supply chains is here
An army of digital technologies like AI, IoT, bots and blockchain will reshape supply chains and add resiliency and transparency in the wake of the pandemic. Learn how. Continue Reading
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News
20 Nov 2020
At Signavio World, center stage belongs to customer excellence
Signavio brings customer experience data into its process management platform with the Signavio Business Transformation Suite Customer Excellence Edition. Continue Reading
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Podcast
21 Oct 2020
Oracle Fusion Cloud ERP inches ahead in AI contest
Oracle released new AI and RPA features for its cloud ERP and HCM suites during the virtual OpenWorld conference. Learn what they might mean for Oracle users and competitors. Continue Reading
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News
19 Oct 2020
Celonis expands to action with Execution Management System
Celonis released the Execution Management System, which enables companies to automate actions in operational processes, improving business capacity and process efficiency. Continue Reading
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Feature
02 Oct 2020
Digital transformation requires upskilling and reskilling
Manufacturers undergoing digital transformation must address workers' skills gaps, but new technology shouldn't be imposed from above without early input and buy-in from workers. Continue Reading
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Feature
25 Sep 2020
Business process automation expansion could founder on IT drift from business focus
Business process automation might find new territory to expand into as businesses have become bloated with excess processes since the 2008 crash. But has IT drifted out of business alignment again? Continue Reading
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Feature
09 Sep 2020
RPA and AI strengthen weak links in supply chain workflows
Instead of an all-or-nothing approach to supply chain automation, RPA is most effective when targeted at subprocesses to improve high-volume, repetitive, error-prone tasks. Continue Reading
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Feature
21 Aug 2020
Process mining vs. data mining: What's the difference?
Both process mining and data mining tools can help business leaders make better decisions. Here's a look at how each works and what their differences are. Continue Reading
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Feature
21 Aug 2020
AI, robotics help businesses pivot supply chain during COVID-19
Big enterprises such as Wayfair, UPS, Unilever and Siemens move to automate more of their supply chains with AI as the coronavirus pandemic disrupts business operations. Continue Reading
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Feature
20 Aug 2020
Time is right for connected worker platforms
In this Q&A, Parsable CEO Lawrence Whittle explains why the COVID-19 era may make a strong case for connected worker technologies. Continue Reading
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Feature
31 Jul 2020
Cloud ERP implementation answers need for speed and agility
As demand accelerates for greater speed, flexibility and efficiency in collecting, managing and analyzing corporatewide data, ERP migration to the cloud is paying dividends. Continue Reading
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News
02 Jul 2020
Manufacturers turn to servitization for competitive advantage
Servitization leads to more resilient and profitable businesses, but only a few manufacturers are fully enabled to adopt the new model, according to IDC. Continue Reading
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Conference Coverage
04 Jun 2020
SAP Sapphire 2020 news, trends and analysis
This year's Sapphire conference was "reimagined" as an online event for SAP to re-pitch the intelligent enterprise as key to resiliency in challenging times. See coverage here. Continue Reading
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News
30 Apr 2020
Celonis process mining edges toward autonomous enterprise
The Celonis process mining platform now has Operational Applications for accounts payable and supply chain that allow companies to take automated actions on processes. Continue Reading
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News
26 Mar 2020
AI in procurement creates searchable, sorted data
Canadian startup Tealbook uses NLP and machine learning to automatically create sorted and searchable supplier data, enabling its customers to spend less time looking for data and more time using it. Continue Reading
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Feature
11 Mar 2020
Cognitive automation helps processes run on their own
Merck Healthcare has implemented cognitive automation technology from Aera Technology to drive a digital transformation of its supply chain operations. Continue Reading
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Feature
02 Mar 2020
Connected worker platforms bring people into digital transformation
A dairy production company is using a connected worker platform to fill in the gaps of ERP and manufacturing systems and tie in front-line workers to its digital transformation. Continue Reading
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Feature
18 Feb 2020
7 hurdles to using AI in accounting and finance
Setting realistic expectations and using the same quality control measures that employees must follow can ensure success when you apply AI to financial data and processes. Continue Reading
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Feature
28 Jan 2020
Early use of AI for finance focused on operations, analytics
CFOs are automating repetitive processes in accounts payable and reporting; widespread use of AI in finance is not likely in the near term. Here's a look at the issues. Continue Reading
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Feature
16 Dec 2019
How to tackle a supply chain transformation
Today's business and supply chain leaders understand they need to transform the supply chain. Here's a look at the tools and strategies they'll need to create success. Continue Reading
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Feature
13 Dec 2019
RPA in manufacturing increases efficiency, reduces costs
In this Q&A, Shibaji Das of UiPath discusses why manufacturers should implement RPA to improve efficiency, help with ERP system upgrades, increase ROI and reduce costs. Continue Reading
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News
09 Dec 2019
Process mining software pulls back curtains on how processes work
Here's what two vendors, Celonis and Signavio, offer in the emerging field of process mining software, which enables organizations to better understand business processes. Continue Reading
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Feature
01 Nov 2019
Financial tools for business breathe life into transaction data
No longer limited to simply crunching numbers, today's financial technologies can transform customer transaction data into improved operations, product development, CXs and ROIs. Continue Reading
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Feature
10 Oct 2019
Digital supply networks improve visibility and collaboration
Digital supply networks offer better visibility and collaboration than traditional supply chains. Find out what they are and whether they might help your company. Continue Reading
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News
03 Oct 2019
Infor positions CloudSuite ERP as alternative to S/4HANA
Infor's Rod Johnson, general manager and head of Americas, said the company is focused on two things: getting its customers to the cloud faster and helping its customers get more value out of their investments. Continue Reading
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News
26 Sep 2019
Inforum 2019 focuses on ease of deployment and intelligent ERP
Infor talked up AI, machine learning and embedded RPA as intelligent tools that will help make ERP projects more successful. But do customers need features like these? Continue Reading
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Podcast
25 Sep 2019
How big of an advantage is Oracle autonomous technology?
Oracle continues to spread machine learning 'autonomous' software throughout its infrastructure and application offerings. But is it as revolutionary as Oracle claims? Continue Reading
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Feature
20 Sep 2019
Oracle strengthens autonomous cloud positioning
Oracle announced a host of new features for EPM, ERP and HCM clouds, including machine learning OCR and new jobs for the Oracle bot, and a new UX. Continue Reading
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News
17 Sep 2019
Oracle ERP Cloud expands its digital assistants
The Oracle ERP Cloud is increasing its use of digital assistants. These systems will interact with AI-type systems to help move the conversation along. Continue Reading
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Feature
29 Aug 2019
Supply chain digital transformation demands new skills
Madhav Durbha's take on the evolving supply chain landscape includes a warning: Organizations will need to address the growing skills gap it is creating. Continue Reading
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Feature
26 Aug 2019
IoT and augmented reality in manufacturing show promise
Manufacturers such as Howden and Volvo are using AR and IoT applications built on PTC ThingWorx and Vuforia technology to optimize operations and improve asset management. Continue Reading
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News
12 Aug 2019
Cloud is driving force behind 2019 ERP industry trends
Interest in deploying ERP systems to the cloud continued to increase in 2019, but deployments may be slowed by misunderstanding and uncertainty about vendor roadmaps and costs. Continue Reading
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Feature
10 Jul 2019
Celonis co-CEO on impact of digital transformation on jobs
Digital transformation will lead to changes in the workforce, as companies adopt new business processes. Employees must be ready to adapt, according to Celonis co-CEO Alex Rinke. Continue Reading
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Guide
01 Jul 2019
Digital finance technologies at epicenter of CFO transformations
Technologies like AI, analytics, bots, big data and blockchain could transform the finance function into a valued strategic partner for companywide digital transformation. Continue Reading
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Feature
28 Jun 2019
How AI in the workplace is changing ERP systems
As AI becomes more embedded in workplace processes and bots, it will learn on the job and eventually become more independent, leading to more autonomous ERP systems. Continue Reading
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Opinion
06 Jun 2019
A glimpse into the future of AI enterprise applications
Hands-on experience building bots on the Azure cloud and briefings from Microsoft experts show that the future of AI is here, and it's more user-friendly than you might expect. Continue Reading
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Feature
29 May 2019
A deep dive into Oracle Adaptive Intelligent Apps
Oracle Vice President Melissa Boxer provides details on how Oracle Adaptive Intelligent Applications take 'repetitive and mundane' ERP and supply chain tasks off people's hands. Continue Reading
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News
18 Apr 2019
Epicor debuts EVA, an AI virtual assistant for ERP
Epicor users will soon be able to talk to or text their ERP systems through Epicor Virtual Agent, a new AI-based voice command UI that promises to improve productivity. Continue Reading
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News
01 Apr 2019
Digital transformation projects will fail without the right culture
Companies that want to experience digital transformation success should focus more on culture and less on technology, according to a panel at the recent Digital Transformation Conference in Boston. Continue Reading
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News
25 Mar 2019
Oracle CEO Mark Hurd sees no reason to fear ERP AI
AI will create more jobs than it will destroy, Oracle CEO Mark Hurd said. One area that may be improved by AI is customer service, which suffers from high turnover in call centers. Continue Reading
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News
21 Mar 2019
Oracle makes its ERP financials smarter -- and talkative
At its user conference in Las Vegas, Oracle demonstrated how voice can now be used to conduct complex business actions, including financial ERP transactions. Continue Reading
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News
14 Mar 2019
Get a holistic digital transformation strategy or get left behind
At IDC Directions 2019, IDC's Meredith Whalen said digital transformation at the project level is a recipe for failure. Companies need a more holistic approach that puts culture first. Continue Reading
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Feature
25 Feb 2019
Words to go: Industry 4.0 basics
We've compiled a list of the key terms used to describe the fourth industrial revolution, as well as some of the technologies that are driving the vision forward. Continue Reading
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Feature
14 Jan 2019
Predix platform may benefit from GE Digital spinoff
The spinoff of GE Digital and the sale of ServiceMax have left the future of the Predix platform hazy and underscores the difficulty of digital transformation. Continue Reading
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Feature
07 Jan 2019
Smart manufacturing technologies enable digital transformation
Manufacturers are increasingly implementing smart factories to improve efficiency and productivity. But companies need to plan well before adopting new systems. Continue Reading
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News
19 Dec 2018
Debate over ERP systems in the cloud plays out on top 10 list
Cloud-based ERP or not? Based on the number of stories that appeared in our top 10 for 2018 list, CIOs seem to be asking the question. Continue Reading
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Feature
12 Dec 2018
Smart manufacturing technology can leave old systems behind
Smart technology like IIoT is changing the way manufacturers operate, but they face issues with older unconnected systems. Should they rip and replace or retrofit the stranded assets? Continue Reading
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Podcast
25 Oct 2018
Oracle makes a case for intelligent ERP at OpenWorld 2018
The OpenWorld conference brought a new crop of Adaptive Intelligent Apps, process automation and voice-enabled bots that Oracle's CTO said will reduce human error in business processes. Continue Reading
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News
23 Oct 2018
New Oracle AI, blockchain apps target key ERP workflows
Financials, supply chain, HR and recruiting all see automation boost from intelligent process automation and machine learning across integrated Oracle SaaS suite. Continue Reading
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Answer
04 Sep 2018
What are the benefits of machine learning in supply chain optimization?
Machine learning is being used to improve a wide array of business processes, including supply chain management functions. Here's a look at three areas it's helping the most. Continue Reading
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Feature
24 Aug 2018
AI and jobs collide as automation looms
AI automation will eliminate a broad swath of today's jobs over time, but some jobs are likely to disappear sooner than others due to the uneven pace of technology development. Continue Reading
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Feature
13 Aug 2018
Servitisation: What it is and how it can transform companies
The idea that every product-based company needs to put service first is a radical shift in how businesses organise themselves. Is it more than rhetoric? Continue Reading
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Opinion
06 Aug 2018
There's time and place for SMBs to adopt SaaS-based ERP
SMBs face many issues when implementing SaaS ERP operations versus on-premises, plus the fact that one size cloud-based ERP platform doesn't necessarily fit all companies. Continue Reading
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Feature
05 Jul 2018
Get to Industry 4.0 with a smart factory roadmap
Creating a smart factory needn't require starting from scratch. Here's advice on how you can create connectivity with the industrial machines you do have. Continue Reading
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Feature
03 Jul 2018
The future of employee productivity begins in back office
The technology innovations that increase employee productivity are being supported by ERP systems, and this includes embedded AI technologies. Continue Reading
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Feature
02 Jul 2018
ERP's increasing role in improving employee productivity
ERP system vendors may be playing a central role in encouraging adoption of advanced technologies. But it may be a hard sell as IT budgets stay lean. Continue Reading
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Feature
23 May 2018
Smart manufacturing technology is changing business processes
The future is here: AI enablement and smart manufacturing technologies are transforming business systems today, according to technology futurist Jack Shaw. Continue Reading
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News
09 May 2018
Oracle Autonomous Database concept extended to PaaS, apps
Having earlier laid the foundation with Oracle Autonomous Database, the vendor unveiled self-driving, self-repairing tools for application development, analytics and integration. Continue Reading
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Feature
19 Apr 2018
Blockchain adoption must overcome hurdles
Blockchain applications are not yet widespread, but here are three business models that will be affected and three hurdles to adoption that blockchain must overcome. Continue Reading
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Answer
02 Apr 2018
Which supply chain visibility tools help improve logistics?
At the intersection of IoT, analytics and other technologies lies better supply chain visibility. Here's a look at what's making logistics a little easier. Continue Reading
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News
23 Mar 2018
IDC says supply chain 'killer' among blockchain use cases
Blockchain is gaining ground in the supply chain and financial services, according to IDC, and other third-platform technologies are enabling the digitization of the economy. Continue Reading
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Feature
21 Mar 2018
Fintech automation and AI may face trust issues
Fintech automation is gaining the ability to negotiate and execute contracts. But users will first have to learn to trust financial automation before turning on this capability. Continue Reading
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Answer
01 Mar 2018
Why is the smart factory concept key for manufacturing?
With the growth of connected technologies, the factory of the near-future is expected to work quite differently than the one of today. Here's a look. Continue Reading
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Feature
15 Feb 2018
Major components maker ramps up AI in manufacturing
Artificial intelligence is making inroads into manufacturing systems. Case in point is printed circuits manufacturer Jabil, which uses AI to improve its processes and products. Continue Reading
- 15 Feb 2018
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Answer
15 Feb 2018
How can manufacturers begin an Industry 4.0 roadmap?
Are you driving toward the next industrial revolution? Industry 4.0 will transform the manufacturing landscape, according to experts. Here's how to get ready. Continue Reading
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Answer
06 Feb 2018
Why is digital twin technology important for manufacturing's future?
The industrial IoT landscape and the concept of Industry 4.0 both rely heavily on digital twins to push them forward. Here's some explanation of why that is. Continue Reading
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Feature
06 Feb 2018
Survey says: ERP changes, more human-machine interactions coming by 2030
A Dell survey finds strong belief that humans and machines will work as integrated teams within five years. ERP systems, especially inventory, will be top automation target. Continue Reading
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Feature
23 Jan 2018
Manufacturer fuels growth with outcome-based services
Saddled with an inadequate ERP field service application, PAC implemented ServiceMax to centralize field service and use service quality as a business differentiator. Continue Reading
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Feature
18 Sep 2017
AI for finance adoption affected by legal, ethical issues
Some experts say that for the foreseeable future, machine learning algorithms and other AI technologies will require human oversight for finance services and data privacy. Continue Reading
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Answer
24 Aug 2017
Can warehouse robots help solve supply chain issues?
The direct-to-consumer model is transforming warehouse management and, in turn, supply chain management. Here's a look at how robotics is helping to solve some of the issues. Continue Reading
