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November 18, 2021 18 Nov'21
Microsoft could make Edge default browser for opening links

People might no longer be able to use workarounds like EdgeDeflector to set another browser, such as Google Chrome or Mozilla Firefox, as their default for opening links.
November 18, 2021 18 Nov'21
Apple launches SMB device management

Designed for companies of up to 500 employees, Business Essentials offers tools to download apps and push updates to iPhones, iPads and Macs. It provides up to 2 TB iCloud storage.
November 18, 2021 18 Nov'21
Samsung brings Android 12 privacy to Galaxy S21 series

One UI 4 notifies smartphone users when apps access their camera, location or microphone. The software also lists the apps accessing people's data and keeps track of permissions.
October 08, 2021 08 Oct'21
Half of remote workers remain silent during video meetings

A Cisco study said half of remote employees don't talk during video meetings. Fixing the problem is likely a combination of technology and nudging on the part of managers.

Bring yourself up to speed with our introductory content

VoIP gateway vs. PBX: What is the difference?

When calls are transmitted over a VoIP gateway, voice data packets are assembled at the edge of the network. An IP private branch exchange uses a much different model. Continue Reading
Where do Zoom recordings go? How to find saved recordings

Zoom meeting recordings are saved and stored on your desktop or the Zoom cloud. But your organization may have security rules that restrict meeting recordings. Continue Reading
real-time application (RTA)

A real-time application is an application program that functions within a time frame that the user senses as immediate or current. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

UCaaS explained: Guide to unified communications as a service

Check out this one-stop UCaaS guide to find out how this cloud-based service works, how to buy and implement it, as well as best practices and insight into its evolution Continue Reading
Pairing SD-WAN, UCaaS together has benefits and challenges

Organizations may combine SD-WAN and UCaaS to gain synergies and avoid multivendor complexities. But the combination of the two technologies can create challenges. Continue Reading
5 video conferencing trends to eye for 2022

It's going to be a watershed year for video conferencing with the pandemic-induced new normal taking shape. Check out the video conferencing trends driving the market in 2022. Continue Reading

Learn to apply best practices and optimize your operations.

greenfield deployment

A greenfield deployment is the design, installation and configuration of computer infrastructure where none existed before, for example, in a new office. Continue Reading
What are best practices for working with external partners?

More organizations now use collaboration tools to work with external partners. Learn how to manage external collaboration to support distributed teams and keep company data secure. Continue Reading
The 4 pillars of a complete enterprise video platform

Video has become a key part of business workflows. Four foundational enterprise video platform capabilities can help organizations manage the growth of user-generated video. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

How UC flexibility can overcome hybrid workplace challenges

Hybrid workplaces present unique challenges for every organization. But adapting UC technology and company culture can help organizations address certain obstacles. Continue Reading
What is the difference between audio and video conferencing?

Audio and video conferencing each have benefits and drawbacks. Learn the difference between audio and video conferencing to decide which best suits your meeting needs. Continue Reading
4 Microsoft Teams security issues and how to prevent them

As collaboration platforms become essential to everyday operations, understanding Microsoft Teams security issues is more important than ever. Continue Reading