Enterprise Software: Page

With Zoom under fire, Microsoft rushes to boost Teams security

Microsoft is accelerating the launch of features meant to enhance Teams meeting security on the heels of widespread criticism of rival video conferencing provider Zoom.

By Jonathan Dame • April 16, 2020

COVID-19 drives PC market supply down, demand up

The COVID-19 pandemic pushed PC market shipments down, despite higher demand for remote work devices. A looming recession, though, could dampen sales.

By Mike Gleason • April 16, 2020

Future of remote work will be heavily influenced by COVID-19

COVID-19 has made working from home a reality for many workers, but what is the future of remote work? Will current policies persist, or will it be back to business as usual?

By Mike Gleason • April 16, 2020

Legacy UC infrastructure issues hamstring remote work demand

Hybrid cloud UC could be the answer to UC infrastructure problems that are making it difficult for remote workers to connect to their corporate networks.

By Andrew Froehlich • April 15, 2020

6 tips for handling emergency calls in contact centers

Many contact centers do not have a procedure for handling emergency calls, but they should. It is important for agents to know how to react to emergency situations.

By Scott Sachs • April 15, 2020

Determine 5G enterprise use cases, cost before deployment

There's a lot of hype surrounding 5G. Before getting too excited, it's important to determine the enterprise use cases, costs and what organizations must do to take advantage of 5G.

By Jack Gold • April 15, 2020

A tale of two telepresence robotics user stories

Telepresence robotics is still a niche technology and very much a work in progress. But it has potential, and users see clear benefits of these remote work systems.

By Patrick Thibodeau • April 15, 2020

LogMeIn launches CCaaS platform to complement GoToConnect

LogMeIn releases GoToConnect call center as a service features during a high-demand period for supporting remote customer service work amid COVID-19 stay-at-home orders.

By Don Fluckinger • April 15, 2020

5 tips to get started with Zoom meetings for beginners

While online conferencing services can't fully replicate a face-to-face meeting, these Zoom tips can help employees make the most of their remote meetings.

By David Maldow • April 14, 2020

Microsoft Teams to display 9 video panels, but users want more

Microsoft Teams will display as many as nine video feeds at once by early May. But some users say the change doesn't go far enough.

By Jonathan Dame • April 14, 2020

SaaS ERP vs. cloud ERP: What’s the difference?

SaaS ERP and cloud ERP represent two types of software systems that share some similarities. Learn what they have in common and how they are different.

By Lindsay Moore • April 14, 2020

COVID-19 remote work security: 5 ways to boost cybersecurity

HR leaders and their teams have an important role to serve in enterprise information security. Here are five ways they can help mitigate cyberthreats and provide user education.

By Kevin Beaver • April 14, 2020

Evaluate the foldable mobile phone market for the enterprise

As more foldable mobile devices come to market, IT pros should familiarize themselves with the available models and evaluate if they're a worthwhile investment.

By Robert Sheldon • April 13, 2020

SAP mobile app helps zoo tame digital transformation

Taronga Conservation Society Australia improved efficiency by implementing a mobile application built on the SAP Cloud Platform. The app has digitized old paper-based processes.

By Jim O'Donnell • April 13, 2020

How Concur AP automation streamlines accounts payable

Some finance departments are turning to SAP Concur for accounts payable automation to manage processes and increase accuracy. Here's what the automated process looks like.

By James Kofalt • April 13, 2020

Gains in WebRTC technology making it increasingly versatile

WebRTC technology is now an important part of today's unified communications environment. But its road to adoption didn't come without a few bumps along the way.

By Tsahi Levent-Levi • April 13, 2020

4 tips for creating a crisis marketing strategy

With a captive audience at home during the coronavirus crisis, many businesses are rethinking their marketing strategies. Influencer marketing is one route to go.

By Sarah Amsler • April 13, 2020

For VDI, coronavirus pandemic could require a new approach

Organizations may need to set up VDI deployments or alter existing infrastructure to support the influx of demand for remote work support due to the COVID-19 pandemic.

By Brien Posey • April 13, 2020

ERP security issues with working remotely during COVID-19 outbreak

Keeping the organization's enterprise systems safe is everyone's job -- from top leadership on down. Now that the coronavirus has millions homebound, that's never been more important.

By Kevin Beaver • April 10, 2020

Citrix ShareFile a remote work tool for San Francisco 49ers

The San Francisco 49ers play on a big stage, but they face the same work-from-home challenges as many businesses. They use the remote work tool Citrix ShareFile to help overcome them.

By Mike Gleason • April 10, 2020

How to approach livestreaming bandwidth management

Livestreaming bandwidth management requirements will differ depending on whether organizations use a managed video service or take a DIY approach.

By David Maldow • April 10, 2020

Lawsuits: Zoom misled users, investors on video encryption

New lawsuits allege Zoom misled users and investors by falsely claiming to use a more secure method of video encryption than it does. The suits also raise numerous other security and privacy concerns.

By Jonathan Dame • April 9, 2020

Get to know Workspace One for Microsoft Endpoint Manager

VMware's Workspace One can now connect with the new Microsoft Endpoint Manager to provide IT pros with more tools at their disposal for workspace, desktop and endpoint management.

By Johan van Amersfoort • April 9, 2020

Food industry turns to AI hiring platform to fill 1M jobs

The food industry is hungry for employees. It has a shopping list of occupations it needs filled to keep essential food producers and grocers stocked with workers.

By Patrick Thibodeau • April 9, 2020

Cameyo NoVPN removes a remote work bottleneck

Cameyo's NoVPN provides secure employee access to internally hosted apps without taxing corporate VPNs that are already strained by the remote work explosion.

By Mike Gleason • April 9, 2020