Enterprise Software: Page

Best-case, worst-case pandemic scenarios for India service providers

India's IT and business support services will be tested during that country's pandemic lockdown. Many workers are now operating out of their homes, but the government is still allowing some to work in offices.

By Patrick Thibodeau • March 31, 2020

Zoom privacy: Vendor faces lawsuits over Facebook data-sharing

Two Zoom users are accusing the video conferencing company of sharing data with Facebook without permission. Zoom's privacy practices have come under increased scrutiny in recent weeks.

By Jonathan Dame • March 31, 2020

How to enable and troubleshoot fast startup in Windows 10

The fast startup feature on Windows desktops can add value, but IT must understand when it should and shouldn't enable this feature and how to troubleshoot common issues.

By Brien Posey • March 31, 2020

Adobe AI tools coming to Experience Cloud

This year's Adobe Summit, held online, marked the debut of the Adobe Analytics Digital Economy Index, a massively scaled gauge of online purchasing trends. That, and AI tools.

By Don Fluckinger • March 31, 2020

Creating digital experiences key to driving exceptional CX

The way in which businesses build digital experiences is ever-evolving. It's a race to create easier-to-use customer interfaces to improve customer experience.

By Geoffrey Bock • March 31, 2020

Floating the possibilities of SAP S/4HANA Cloud migration

When weighing the advantages of abandoning legacy ERP systems for SAP S/4HANA Cloud, factors include implementation and support costs, functionality, flexibility and security.

By Christine Campbell • March 31, 2020

Salesforce Live web series offers tips for uncertain times

Salesforce execs and celebrity speakers deliver advice to help customers rewrite the sales and marketing playbook while working from home during the COVID-19 pandemic.

By Don Fluckinger • March 31, 2020

3 ways CRM improves customer experience

To be efficient, businesses need their information in one place. Using a CRM system, companies can improve CX by keeping track of their customers and automating business processes.

By Demetra Edwards • March 31, 2020

Azure Universal Print service: what is it and should we care?

Bas van Kaam breaks down what we know and don't know about Universal Print, Microsoft's cloud-based print solution.

By Bas van Kaam • March 31, 2020

SAP S/4HANA migration: Critical advice for moving off ECC

With the end of SAP ECC support looming in 2027, organizations must make some tough decisions. Here's a look at your choices.

By Christine Campbell • March 30, 2020

7 enterprise policies that enhance mobile user experience

Mobile admins must prioritize the mobile user experience they provide on their mobile fleet by deploying policies such as IT approving app permissions and single sign-on.

By Colm Warner • March 30, 2020

What collaboration metrics determine an app’s business value?

Collaboration tools offer organizations benefits, including increased productivity. Learn which collaboration metrics can provide insight into the business value of these tools.

By Jon Arnold • March 30, 2020

4 negotiation tactics for success in a Microsoft software agreement

A Microsoft software agreement requires skill and knowledge. Use these four Microsoft negotiation tactics to get the best discounts for a productivity suite.

By Erica Mixon • March 30, 2020

Citrix App Protection prevents keyloggers, screenshots on unmanaged devices. Here’s how it works

As more people work from home right now—the chance they access CVAD from a personal device increases, making App Protection worth considering.

By Kyle Johnson • March 30, 2020

iPad Pro news a boon for enterprise users

Apple announced updates to its iPad Pro, including mouse support, but analysts do not believe the changes will lead to widespread adoption.

By Mike Gleason • March 27, 2020

Remote work tools go from ‘0 to 100’ in Corona

This city has turned to technology -- like Citrix virtual desktops -- to maintain services in the midst of the COVID-19 crisis. CIO Chris McMasters discusses the lessons already learned.

By Mike Gleason • March 27, 2020

5 key Microsoft Teams capabilities to support remote work

Organizations looking to support remote employee productivity can take advantage of five Microsoft Teams capabilities that enhance remote collaboration and keep company data secure.

By Reda Chouffani • March 27, 2020

Businesses rethink conference room upgrades amid coronavirus

Conference room upgrades are largely on hold for now. Tech buyers say the coronavirus outbreak will change their priorities once employees return to the office.

By Jonathan Dame • March 27, 2020

Farmers Insurance piloting human-like VR training

VR training has become a best practice at Farmers Insurance Exchange. Its claims adjusters are being exposed to more scenarios and learning how to do their jobs faster with the help of VR.

By Patrick Thibodeau • March 27, 2020

3 Mac remote management software options for enterprise use

IT pros may be forced to manage remote macOS desktops, so they should understand the options they have for remote desktop management tools and what features they offer.

By Brien Posey • March 26, 2020

Kansas City Royals spin up cloud contact center

The Kansas City Royals closed its offices, but a telephony switch helped the call center address ticket holders' anxieties over baseball games affected by coronavirus shutdown.

By Don Fluckinger • March 26, 2020

9 steps for negotiating deals with Salesforce

Understanding the Salesforce fiscal calendar, motivations of sales agents and what your businesses needs from a deal are key steps in negotiating contracts with the CRM giant.

By Sarah Amsler , Craig Stedman • March 26, 2020

ERP integration strategy: 3 common approaches

Integrating ERP with other business systems is critical to ensuring organizations are able to access data and streamline processes. Here are three approaches that can help ensure success.

By Linda Rosencrance • March 26, 2020

Top 3 ways to increase engagement in e-commerce

Engagement is a key component of relationships between customers and businesses, and it is essential for fostering an exceptional customer experience.

By Demetra Edwards • March 26, 2020

Priority Software mobile apps open ERP systems

Priority Software's mobile apps and Mobile App Generator improve access to its ERP systems and improve productivity for processes like inventory management and sales operations.

By Jim O'Donnell • March 26, 2020