Enterprise Software: Page

Cisco collaboration products unify UC, admin and productivity tools

In this roundup of UC blogs, analysts discuss the evolution of Cisco collaboration products, voice recognition in collaboration workflows and how AI benefits productivity suites.

By Katherine Finnell • Feb. 17, 2020

Chief experience officers, chief customer officers on rise

Since 2017, more CXOs and CCOs have shown up in Gartner's customer experience management survey. They don't always report to the CMO, but marketing's ownership of CX is growing.

By Don Fluckinger • Feb. 17, 2020

Take care of data before SAP S/4HANA migration

In this Q&A, Rajesh Rengarethinam of ERP security vendor Appsian discusses why reviewing data security and business processes are important when planning a move to SAP S/4HANA.

By Jim O'Donnell • Feb. 17, 2020

Citrix Microapps benefits include improved security, UX

With the Citrix Microapp integrations, IT professionals can build templates that enable users to view and edit back-end systems, which could improve Citrix Workspace's usability.

By John Powers • Feb. 17, 2020

Lakeside Software takes equity investment in the latest sign of the end user experience wave

Lakeside will double engineering and add business leadership roles.

By Jack Madden • Feb. 17, 2020

Cisco collaboration revenue takes hit to start 2020

Cisco collaboration and communications products generated less revenue this past quarter than they did one year ago, contributing to an 8% decline for the applications group.

By Jonathan Dame • Feb. 14, 2020

8 HR technology trends CHROs should investigate in 2020

Many emerging HR technologies are solidly in the realm of 'must-haves,' while others remain hype. Here's some advice to help you discern which is which.

By Luke Marson • Feb. 14, 2020

Take care of ERP data security when moving to the cloud

In this Q&A, ERP data security expert Greg Wendt of Appsian discusses data security needs to be addressed by organizations as they move ERP systems to the cloud.

By Jim O'Donnell • Feb. 13, 2020

Samsung Unpacked 2020 a foreshadowing of enterprise mobility trends

The Samsung Unpacked event may have focused on consumer-oriented announcements such as the unveiling of its foldable Galaxy Z Flip, but experts said it's a sign of what's to come.

By Mike Gleason • Feb. 13, 2020

Consider device attestation over MDM for specific use cases

As organizations consider running BYOD-style deployments, how to ensure devices are secure becomes a concern. Device attestation can provide IT assurance that devices are secure without management.

By Kyle Johnson • Feb. 13, 2020

Is the SAP ECC support deadline extension important?

With an extension to the SAP ERP Central Component end-of-support deadline, customers are wondering what it means for them. Here's a look.

By James Kofalt • Feb. 13, 2020

Google’s Meena AI chatbot to eventually find its way into CX

Experts say Google's Meena chatbot is a leap forward in conversational AI. But using it for websites and customer service will require all-new deployments and training methods.

By Don Fluckinger • Feb. 13, 2020

External collaboration in Webex Teams limited by new security control

Cisco is attempting to improve security for external collaboration in Webex Teams with a new feature for IT admins.

By Jonathan Dame • Feb. 13, 2020

How does AI in sales improve staff performance?

AI can assist in many aspects of the sales process, including analyzing calls, making employees more productive and retaining talented representatives.

By Scott Robinson • Feb. 13, 2020

How to attract top talent in a competitive hiring market

Finding the best candidates can seem impossible in today's competitive hiring landscape. Use these methods to help you attract even the choosiest candidates.

By Mark Feffer • Feb. 13, 2020

Cloud migration needs contact center integration strategy

Contact center integrations can complicate a cloud migration. Learn what platforms can ease the transition to the cloud by reintegrating back-end business apps.

By Micah Levine • Feb. 13, 2020

What did 2019 see for mobile security? More Punycode phishing, and jailbreaking returns

I previously spent several months examining 2018 in depth, so let’s see what the first couple of mobile security reports show for 2019.

By Kyle Johnson • Feb. 13, 2020

BlackBerry enters digital workspace market

BlackBerry's digital workspace offering is meant to strike a balance between connectivity, productivity and security, especially for IT admins who cater to a range of worker types.

By Mike Gleason • Feb. 12, 2020

New leadership, new features for LinkedIn Sales Navigator

Sales Navigator adds features to create CRM contacts directly from LinkedIn, and content-tracking tools to see who's reading marketing materials salespeople send to customer leads.

By Don Fluckinger • Feb. 12, 2020

What are the benefits of cloud ERP?

More and more businesses have turned to cloud technologies, even when it comes to their ERP systems. Here's a look at the many benefits cloud ERP systems offer.

By James Kofalt • Feb. 12, 2020

Crestron and Logitech partner on AV system integration

A new partnership combines Logitech's video systems with Crestron's hardware and software for AV system integration.

By Jonathan Dame • Feb. 12, 2020

Federal workforce too reliant on degrees, says White House

In its budget proposal, the Trump administration complains that hiring rules hurt its ability to hire those just out of college and can include unnecessary stipulations. It wants that to change.

By Patrick Thibodeau • Feb. 12, 2020

5 tips for an effective marketing automation implementation

Successful marketing automation implementations require steps beyond those that go into the usual technology rollouts. Here are some tips to help businesses along the way.

By Scott Robinson • Feb. 11, 2020

Solid growth helps IFS ERP take aim at top-tier vendors

Solid growth for 2019 may help IFS take on SAP and other top-tier ERP vendors, but it faces the same problems in moving customers to innovative cloud-based systems.

By Jim O'Donnell • Feb. 11, 2020

How to perform a Windows Subsystem for Linux install

Want to run Linux on a Windows desktop? Take these steps to perform a Windows Subsystem for Linux install, which includes downloading a distribution and providing authentication.

By Brien Posey • Feb. 11, 2020