Enterprise Software: Page

What is GSM (Global System for Mobile Communications)?

GSM (Global System for Mobile Communications) is a digital mobile communication standard applied widely in Europe and other parts of the world.

By Solomon Ndungu, Rahul Awati, Erica Mixon • May 27, 2025

With shadow AI, sometimes the cure is worse than the disease

Organizations need to implement policies and restrictions around AI productivity tools, but they also need to make sure the policy isn't causing more harm than good.

By Gabe Knuth • May 22, 2025

The difference between Zoom Meetings and Zoom Webinars

The key differences between Zoom Meetings and Zoom Webinars are attendee size and participation. Compare the two apps to learn which is best for your engagement needs.

By Irwin Lazar • May 22, 2025

Compare the top 20 CRM software options

With the right CRM software, CX leaders can improve customer interactions and enhance their support strategies. Top providers include HubSpot, Microsoft and Salesforce.

By Christine Campbell • May 22, 2025

Demand vs. supply planning: Learn about the differences

Demand planning helps companies predict future demand for goods, while supply planning enables companies to order enough goods. Learn more about how the two differ.

By Paul Maplesden • May 22, 2025

What is cross-docking?

Cross-docking is the practice of unloading goods from inbound delivery vehicles and loading them directly onto outbound vehicles.

By David Essex • May 21, 2025

Microsoft agent design, Power Apps evolve in sophistication

Microsoft bets big on agents and apps.

By Don Fluckinger • May 21, 2025

What is short message service center (SMSC)?

The short message service center (SMSC) is the portion of a mobile phone network that handles text message operations.

By Mary Shacklett, Gavin Wright • May 21, 2025

SAP sits Joule at the helm of apps, data ‘flywheel’

The vendor also made its Sapphire 2025 conference a showcase for solving AI data challenges with Business Data Cloud and integrated 'suites' of cloud applications.

By David Essex • May 21, 2025

How to write a winning RFP response

Sales teams face constant pressure to write winning RFP responses. Best practices, such as personalizing responses, can help them stand out from competitors.

By Robert Peledie • May 20, 2025

SAP to add AI agents for catalogs, order management

SAP deepens its footprint in agentic AI.

By Don Fluckinger • May 20, 2025

SAP should balance AI talk with customer concerns at Sapphire

SAP will focus on Joule, agentic AI and Business Data Cloud at Sapphire; experts say it should also show how it can help customers deal with real-world issues.

By Jim O'Donnell • May 19, 2025

How to create a custom Windows 11 image with Hyper-V

When administrators can deploy Windows systems in many ways, creating a custom VM with Hyper-V enables them to efficiently deploy a copy of one desktop to a whole user base.

By Ed Tittel • May 16, 2025

7 steps for an HR system implementation project plan

An HR system implementation project plan must include time for identifying candidates and receiving demonstrations. Learn what else to include in the plan.

By Eric St-Jean • May 15, 2025

Salesforce acquisition of Convergence adds Agentforce talent

Salesforce beefs up its Agentforce engineering corps, leadership.

By Don Fluckinger • May 15, 2025

Box sets sights on agentic AI for enterprise content

Box previews new AI agents.

By Don Fluckinger • May 15, 2025

Will AI-generated content affect SEO best practices?

Content marketers who want to embrace AI-generated content should know how the technology affects SEO best practices and new guidelines on AI tools from major search engines.

By Jordan Jones • May 15, 2025

Twilio updates conversational intelligence, expands CDP

Twilio integrates its CDP and communications platform more closely.

By Don Fluckinger • May 14, 2025

The top 4 sustainable marketing challenges

Sustainable marketing shows consumers that an organization takes environmental and social responsibility seriously. Yet, marketers must use careful language to avoid greenwashing.

By Tim Murphy • May 13, 2025

7 benefits of using an OMS

The benefits of using an OMS include improving customer service. Using an OMS can also improve operational efficiency and strengthen a company's competitive edge in its market.

By James Kofalt • May 13, 2025

What is Hyper-V on Windows 11, and what can it do?

Hyper-V is an incredibly flexible tool that can fill many roles for IT administrators, so it is a good idea to learn how this technology works and what exactly it can do.

By Helen Searle-Jones • May 13, 2025

How can an enterprise mobile VPN fit into a mobility plan?

Organizations that need to secure mobile users and provide remote access to corporate resources should consider an on-premises or cloud-hosted mobile VPN.

By Brien Posey , Robert Sheldon • May 13, 2025

5 top mobile security courses and certifications for IT

To stay on top of new threats, IT pros can test their skills with mobile security training. Explore the top programs to learn about mobile attacks, penetration testing and more.

By Katie Fenton • May 13, 2025

5 social media conferences to attend in 2025

Social media is changing how businesses market products, interact with customers and build awareness. Here are events where businesses can learn to make the most of social media.

By Rosa Heaton , Amanda Hetler • May 13, 2025

What is the consumerization of IT (IT consumerization)?

The consumerization of IT refers to how software and hardware products designed for personal use have migrated into the enterprise and are used for work purposes.

By Rahul Awati , George Lawton , Linda Tucci • May 13, 2025