Enterprise Software: Page

Weighing the pros and cons of asynchronous collaboration

UCaaS vendors are developing tools that let remote workers collaborate on their own time. That flexibility can reap benefits, but what does it do to the value of teamwork?

By Jon Arnold • Jan. 4, 2023

Salesforce 2023 layoff plans follow recent executive exodus

Changes continue to shake up Salesforce, with a 10% workforce reduction and office space closures this year following recent departures of top executives.

By Don Fluckinger • Jan. 4, 2023

SAP’s future hinges on opening up its IT stack

SAP's first 50 years centered on core ERP systems for internal business operations, but the years ahead must focus on extending functionality outside of the enterprise.

By Jim O'Donnell • Jan. 4, 2023

What is wireless communications? Everything you need to know

Wireless communications is the transmission of voice and data without cable or wires.

By Chuck Moozakis, Sean Kerner • Jan. 4, 2023

Companies focus on UCaaS consolidation

Replacing redundant collaboration tools with a UCaaS platform is the focus of many companies looking to cut unified communications costs as the possibility of a recession looms.

By Antone Gonsalves • Jan. 3, 2023

Digital marketing tips for growth amid economic uncertainty

Budgets are down, social media is unreliable, the economy is rough. That could make first-party data, loyalty programs and streaming video better marketing investments.

By Don Fluckinger • Jan. 3, 2023

Google Hangouts

Google Hangouts is a unified communications service that allows members to initiate and participate in text, voice or video chats, either one-on-one or in a group.

By TechTarget Contributor • Dec. 29, 2022

data transfer rate (DTR)

The data transfer rate (DTR) is the amount of digital data that's moved from one place to another in a given time.

By Kinza Yasar • Dec. 29, 2022

Understanding hot desking pros and cons for the hybrid office

Hot desking is one way to manage workspaces in a hybrid office. Learn some hot desking pros and cons to decide if it's the right approach for your company.

By Irwin Lazar • Dec. 29, 2022

unified communications and collaboration (UCC)

Unified communications and collaboration (UCC) is the collection of technology and software that combines enterprise communication with real-time and asynchronous cooperation capabilities.

By Katherine Finnell, Alexander Gillis • Dec. 29, 2022

customer lifecycle

In customer relationship management (CRM), customer lifecycle is a term used to describe the progression of steps a customer goes through when considering, purchasing, using and maintaining loyalty to a product or service.

By Nick Schmiedicker • Dec. 29, 2022

Sysprep (System Preparation Tool)

Sysprep is Microsoft's System Preparation tool intended to duplicate, test and deliver new installations for the Windows operating system based on an established installation.

By Brien Posey • Dec. 29, 2022

HR trends in 2023 include offices that feel like home

The major HR trends for next year will include office designs that borrow from home life, while actually working from home might be harder to do if there's a recession.

By Patrick Thibodeau • Dec. 28, 2022

Understanding Azure Virtual Desktop management and storage

In this Q&A, author Ryan Mangan discusses best practices for Azure Virtual Desktop management, the importance of storage and more from his book, 'Mastering Azure Virtual Desktop.'

By Katie Fenton • Dec. 28, 2022

4 types of customer data platforms

Data consolidation CDPs simply collect and unify customer data. Other CDP types, such as automated analytics and automated actions CDPs, go a step further and analyze data.

By Andrew Froehlich • Dec. 27, 2022

3 ways to create a positive HR-IT relationship

A disconnect between HR and IT can negatively affect overall company operations. Learn some ways for HR leaders to create a stronger HR-IT relationship at their company.

By Carolyn Heinze • Dec. 23, 2022

5 steps for getting started with VR soft skills training

HR leaders should learn about potential pitfalls and necessary early steps before launching a VR soft skills training program. Learn how to get started using VR.

By Carolyn Heinze • Dec. 22, 2022

AI bots lack one critical skill for customer service jobs

Experts -- including ChatGPT itself -- debate the extent to which customer service AI tools can help contact center agents amid rising demand and high turnover rates.

By Don Fluckinger • Dec. 22, 2022

Economics could curtail sustainability initiatives in 2023

As companies adopt measures to improve sustainability goals, enterprise applications can play a key role. But these efforts must also make economic sense to be successful.

By Jim O'Donnell • Dec. 22, 2022

Workday co-CEO Bhusri sets stage for successor and sole CEO

Workday has tapped Carl Eschenbach, Sequoia Capital and VMware veteran, to work with co-CEO Aneel Bhusri for a year before taking on the chief executive role alone.

By Patrick Thibodeau • Dec. 22, 2022

Top 8 e-commerce marketing platforms to consider

An e-commerce marketing strategy is no longer optional. Organizations need a marketing platform that meets their e-commerce teams' needs, can customize websites and is affordable.

By Christine Campbell • Dec. 22, 2022

Finding the best cellphone plans for small businesses

A business mobile plan is common in the enterprise, but the picture isn't as clear for SMBs. If an SMB opts to purchase a phone plan, there are many options to choose from.

By Michael Goad • Dec. 21, 2022

Learn difference between additive, subtractive manufacturing

Additive and subtractive manufacturing are two different approaches that are often combined by manufacturers. Learn the difference between the two methods.

By Paul Maplesden • Dec. 21, 2022

geofencing

Geofencing is a type of location-based marketing and advertising.

By Rahul Awati • Dec. 21, 2022

5 ethical issues in marketing to avoid

Marketing is about attracting customers and making sales. However, there are some unethical advertising and promotion tactics that may cause people to mistrust your brand.

By Amanda Hetler • Dec. 21, 2022