Enterprise Software: Page

Job applications a top HR business cybersecurity risk

Russia's attack on Ukraine has raised the risk of a business cybersecurity attack, and HR may be particularly vulnerable. But there are steps HR can take to protect its company.

By Patrick Thibodeau • March 3, 2022

Lenovo unveils an Arm laptop with Microsoft Pluton security

The advanced security in Lenovo's ThinkPad X13s is through Qualcomm's Arm-based Snapdragon 8cx Gen 3 chipset. Lenovo plans to ship the laptop this year.

By Maxim Tamarov • March 3, 2022

Erlang C

Erlang C is a traffic modeling formula, primarily used in call center scheduling to calculate delays and to predict waiting times for callers.

By Rahul Awati • March 3, 2022

RingCentral unveils UCaaS offerings for education

RingCentral plans to launch two UC-as-a-service education products this month. Future UCaaS releases will target other markets, including healthcare and finance.

By Mike Gleason • March 2, 2022

Benefits of ERP cloud migration need reality check

In this Q&A, Roan Low of Syntax explains why organizations should consider a system transformation, not a lift-and-shift upgrade, to take full advantage of an ERP cloud migration.

By Jim O'Donnell • March 2, 2022

10 tips to promote digital wellness in the workplace

Some tips for addressing workplace digital wellness include using time management apps, establishing digital boundaries and integrating activity into workstations.

By Amanda Stevens • March 2, 2022

greenfield deployment

A greenfield deployment is the design, installation and configuration of computer infrastructure where none existed before, for example, in a new office.

By Gavin Wright • March 2, 2022

Salesforce releases Tableau CRM telco churn prediction AI

For telcos that use Communications Cloud, Salesforce adds an AI-powered tool that predicts customer churn, part of its vertical strategy in the wake of its Vlocity acquisition.

By Don Fluckinger • March 2, 2022

9 top SAP S/4HANA benefits for businesses

For today's highly nimble business models, SAP S/4HANA can provide speed, flexibility, simplicity, faster analytics, lower costs and the strength of HANA's in-memory database.

By Christine Campbell • March 1, 2022

As large-room video conferencing ebbs, firms gird for future

As companies evaluate return-to-office strategies, they are also taking a look at the role video conferencing will play when they reassess how meeting rooms should be designed.

By Irwin Lazar • March 1, 2022

How technology can help identify pay inequity

Various technologies and tools, including job evaluation software and compensation planning applications, may help companies identify pay inequity. Learn how.

By Eric St-Jean • Feb. 28, 2022

SaaS ERP customization vs. out of the box: Pros, cons

Companies considering SaaS ERP should weigh various factors when deciding on customization vs. out of the box. Learn what to consider when making the choice.

By Reda Chouffani • Feb. 28, 2022

8 workforce management tools to support flexible work hours

A flexible work hours policy can improve employee experience, especially for working mothers. Learn about some tools that can potentially help employers manage this.

By Eric St-Jean • Feb. 28, 2022

Enhancing the efficiency of remote team communication

Successful remote team communication requires thoughtfully examining how teams use collaboration tools and designing interactions that improve the efficiency of remote teams.

By Katherine Finnell, IT Revolution • Feb. 25, 2022

Remote communication best practices need mindful approach

Authors Matthew Skelton and Manuel Pais discuss how to apply the lessons from their 'Remote Teams Interactions Workbook' to develop remote communication best practices for teams.

By Katherine Finnell • Feb. 25, 2022

In-house AI boot camp pays off for Levi Strauss

Levi Strauss' AI boot camp isn't easy to get into. Some 450 employees have applied to one of the 100 slots so far. It's an intensive program, but the firm likes the results.

By Patrick Thibodeau • Feb. 25, 2022

Internal SaaS ERP support vs. outsourcing: 3 factors to consider

Is outsourcing SaaS cloud ERP support the best fit? Learn the factors that IT leaders must weigh when deciding whether to keep SaaS cloud ERP support internal vs. outsourcing.

By Reda Chouffani • Feb. 25, 2022

Zoom takes its video service to the contact center

Zoom has entered the contact center-as-a-service market. The company's product offers video calling as companies seek a more visual interaction with customers.

By Mike Gleason • Feb. 24, 2022

HR manager experiences a Ukrainian startup’s metaverse

Party.Space's metaverse offers an alternative to Zoom meetings. Its development team is in Ukraine, and its CEO has flown from the U.S. to be there as tensions escalate.

By Patrick Thibodeau • Feb. 24, 2022

Zoom CCaaS a big bet on the future of customer service

Zoom already integrates with the most popular contact-center-as-a-service platforms. So why has Zoom come out with a CCaaS of its own?

By Don Fluckinger • Feb. 23, 2022

SAP Process Automation offers low-code RPA, workflow tool

Companies can now automate business processes with SAP Process Automation, a low-code tool that combines SAP Workflow Management and SAP Robotic Process Automation.

By Jim O'Donnell • Feb. 23, 2022

Review your COVID-19 enterprise collaboration tools strategy

Now that COVID-19 is a new normal and not just a short-term disruption, companies must revisit the collaboration tool investments they made at the start of the pandemic. Learn how.

By Pam Baker • Feb. 23, 2022

A guide to enrolling Apple devices in Jamf

Organizations should consider management platforms from specialized vendors, such as Jamf, for specific OSes including Apple iOS. Learn how to enroll Apple devices into Jamf here.

By Michael Goad • Feb. 23, 2022

Zoom and RingCentral settle lawsuit

Zoom has agreed to let RingCentral customers continue using the Zoom-powered product Meetings. Zoom will also give companies time to move to RingCentral's homegrown product.

By Mike Gleason • Feb. 23, 2022

What are types of virtual events and can they be improved?

Video conferencing software has helped companies connect with their employees and customers, but it hasn't quite filled the bill when it comes to supporting virtual events.

By David Maldow • Feb. 23, 2022