Enterprise Software: Page

Businesses replacing phone calls with video meeting platforms

Organizations are dropping their audio conferencing services in favor of video meeting platforms as they consolidate overlapping features and seek integrated communications.

By Irwin Lazar , John Burke • July 1, 2020

Citrix microapps look to ease office reopening

With new Workspace microapps, Citrix is looking to make it easier for offices to reopen. Company representatives said the tools were informed by the firm's own experiences.

By Mike Gleason • June 30, 2020

Workday admits to Black diversity problem, pledges to improve

Workday makes HR tools, including diversity software, for half of the Fortune 100. But Black employees make up less than 3% of its own workforce, an issue Workday vows to address.

By Patrick Thibodeau • June 30, 2020

Microsoft products address digital workplace security

Microsoft is enhancing products with additional features to address content security, enabling businesses to minimize risks while employees continue to work at home.

By Geoffrey Bock • June 30, 2020

Zendesk CRM adds email automation features

The Zendesk Sell CRM platform adds email automation features for customer engagement as the pandemic cuts off sales rep users' access to in-person customer meetings.

By Don Fluckinger • June 30, 2020

Evaluate VMware Workstation vs. Fusion for your OS

VMware offers two desktop virtualization options: Workstation, for Linux and Windows OSes, and Fusion, for MacOS. Learn the differences between the two offerings.

By Vladan Seget • June 30, 2020

conversion rate optimization

In online marketing, conversion rate optimization (CRO) is a strategic approach to increasing the percentage of website visitors who follow a desired call to action.

By Laura Fitzgibbons, Ben Lutkevich • June 30, 2020

SAP Cloud Platform apps deal with pandemic problems

SAP Cloud Platform is proving to be a useful development environment for applications that address issues brought on by the pandemic.

By Jim O'Donnell • June 29, 2020

Here’s how sales teams use AI to increase revenue

When a business incorporates AI into its sales processes, it may improve pricing optimization, contact analytics and forecasting, ultimately strengthening its sales department.

By Scott Robinson • June 29, 2020

Security, productivity key desktop virtualization benefits

According to a survey conducted by Enterprise Strategy Group, IT pros pointed to security, productivity and IT efficiency as the virtualization benefits driving VDI and DaaS adoption.

By Mike Gleason • June 29, 2020

7 SAP S/4HANA implementation issues to address

A move to S/4HANA is critical for SAP users, but getting it right is difficult. Here's a look at seven issues to address.

By Christine Campbell • June 29, 2020

How HR can help boost trust in the workplace

In this Q&A about her book Unleashed, co-author Frances Frei discusses why trust is so important in the workplace and how HR leaders can help maintain it.

By Rachel Meltzer • June 26, 2020

Will remote work spur unified communications interoperability?

Unified communications interoperability is gaining more attention as more employees work from home. But, while some progress is being made, there is a long way to go.

By Andrew Froehlich • June 26, 2020

5 post-pandemic workplace changes due to safety concerns

The COVID-19 pandemic has already had a profound effect on workplaces. Here are five of those changes and what they mean for HR teams.

By Mark Feffer • June 26, 2020

Slack expands shared channels, but limits remain

Slack now lets as many as 20 organizations communicate in a shared channel. But users will have to wait for other enhancements to the external collaboration feature.

By Jonathan Dame • June 26, 2020

How can mobile collaboration support workers in a pandemic?

Mobile collaboration apps help remote workers keep in touch during stay-at-home orders. They are also key to communications flexibility as workers begin returning to the office.

By Michael Brandenburg • June 26, 2020

Act-On now a growth marketing platform, launches upgrades

Act-On's product upgrades include a partnership with Zapier and enhancements to SMS and email messaging to customers, as well as new creation tools for edits on landing pages.

By Taylor Driscoll • June 26, 2020

DaaS provider eases remote work issues for investment firm

The pandemic forced many organizations to quickly transition to remote work, and DaaS subscribers such as Johnson Investment Counsel had a few key advantages during this process.

By John Powers • June 26, 2020

The iOS 14 update offers little to enterprise users

Enterprises won't see much benefit from the features in the iOS 14 update Apple announced this week, but some changes may improve collaboration.

By Mike Gleason • June 25, 2020

Salesforce pushes forward with DNS security standard

A Salesforce-backed DNS security model to prevent downtime could become standard for multi-tenant cloud providers.

By Don Fluckinger • June 25, 2020

Compare 11 leading cloud-based video conferencing tools

Discover the top video conferencing tools with this detailed download that compares and contrasts the leading contenders in the cloud-based market today.

By David Maldow • June 25, 2020

Current crisis clarifies value of SAP intelligent enterprise

In this Q&A, ASUG CEO Geoff Scott discusses what SAP customers say about the intelligent enterprise and how companies that are moving to it have an advantage in uncertain times.

By Jim O'Donnell • June 25, 2020

As stores reopen, e-commerce is king in luxury retail

Brick-and-mortar stores are reopening, but that doesn't mean retailers should lessen focus on online experiences. Olivela, a luxury retail company, strategizes for beyond COVID-19.

By Erica Mixon • June 25, 2020

Salesforce collaboration gets mobile boost with new app

Salesforce integrates chat, text and video collaboration into a desktop interface and a new mobile app, Salesforce Anywhere. It tracks and logs conversations and transcribes videos.

By Don Fluckinger • June 25, 2020

AV integrators resolute amid changing market trends

The AV market is undergoing a transformation due to COVID-19 and growing UC adoption. AV integrators still have an important role to play in a changing workplace.

By Katherine Finnell • June 24, 2020