Enterprise Software: Page

Should enterprises upgrade to Windows 11 now?

With Windows 10 end of support now past, enterprises must evaluate whether to upgrade to Windows 11 based on hardware readiness, application compatibility and lifecycle planning.

By Brien Posey • Feb. 19, 2026

The new geography of enterprise risk

Risk is no longer centered only in core systems. Identity, hiring, endpoints and partner platforms are where exposure increasingly begins. Learn why.

By James Alan Miller • Feb. 19, 2026

When is Windows 10 end of life? How to extend support

The Windows 10 end-of-support deadline forces IT teams to choose between Windows 11 migration, ESU enrollment and broader desktop lifecycle planning.

By Gary Olsen • Feb. 19, 2026

Challenges and benefits of cloud for the finance department

Cloud finance systems can improve automation, analytics and scalability, but CFOs must also address governance, cost control and workforce readiness.

By George Lawton • Feb. 19, 2026

Enterprise IT decisions no longer wait on decision-makers

Learn why cost structures, vendor timelines and pricing models are forcing enterprise IT decisions earlier -- often before strategies feel fully formed.

By James Alan Miller • Feb. 19, 2026

ERP implementation: 10 steps for success

Follow these well-trod steps, line up the best people, be fully aware of the most common mistakes, and use the right metrics to ensure your ERP project delivers on its promises.

By Eric St-Jean • Feb. 19, 2026

ChatGPT and human resources: What HR leaders should know

Generative AI tools like ChatGPT can assist with HR communications, analysis and feedback, but leaders should understand limitations, risks and governance before adoption.

By Carolyn Heinze • Feb. 19, 2026

Why should businesses use and accept Apple Pay?

Apple Pay is a widely used iPhone feature. Organizations considering contactless payments should understand how it can affect checkout speed, security and setup requirements.

By Katie Fenton • Feb. 18, 2026

7 key benefits of implementing a BYOD policy

BYOD can reduce hardware costs and improve workforce flexibility -- but it also expands governance, identity and security responsibilities.

By John Powers • Feb. 18, 2026

What is succession planning?

Succession planning is the strategic process of identifying and developing internal candidates to fill key organizational roles to ensure business continuity and the availability of effective leadership in the face of role transitions, departures or unforeseen events.

By Alexander Gillis, Rahul Awati, Katie Terrell Hanna • Feb. 18, 2026

Salesforce’s acquisition of Cimulate to boost AI shopping

Agentforce Commerce is the beneficiary of Salesforce's latest startup buy.

By Don Fluckinger • Feb. 17, 2026

How to repair Windows 11 with an ISO file

Wiping and reinstalling with a clean install is the simplest way to fix a broken Windows 11 desktop, but an ISO file repair can help save some of the desktop's settings and files.

By Brien Posey • Feb. 17, 2026

Forces influencing enterprise software control and oversight

Controls are becoming more centralized, but visibility into their downstream effects across integrated systems, automation and AI is not keeping pace.

By James Alan Miller • Feb. 17, 2026

Patterns forming in enterprise software ownership

As enterprise systems become more integrated, ownership shifts downstream, exposing gaps among accountability, coordination and operational outcomes.

By James Alan Miller • Feb. 13, 2026

9 top unified communications providers for 2026

Compare the latest architecture developments, as well as advanced communications and collaboration UC platform features, offered by the leading unified communication providers.

By Andrew Froehlich, Kathleen Richards • Feb. 12, 2026

What are the best file managers for Mac devices?

If the native macOS file manager is lacking, IT can look to third-party options for advanced features. These alternatives can help simplify file browsing and improve productivity.

By Robert Sheldon , Brien Posey • Feb. 12, 2026

Pressure points affecting enterprise software decisions

As systems interconnect, decision order and timing increasingly shape outcomes, narrowing options and increasing adjustment pressure.

By James Alan Miller • Feb. 12, 2026

8 critical talent acquisition and recruitment trends in 2026

Employer branding, internal mobility and AI use in recruiting -- by both recruiters and candidates -- are among the trends recruiters and talent acquisition teams will face in 2026.

By Luke Marson • Feb. 12, 2026

Big bang vs. phased ERP implementation: Which is best?

COOs, CFOs and others who work with ERP must ensure their company makes the right choice when selecting the big bang approach vs. the phased approach for an ERP implementation.

By Eric St-Jean • Feb. 11, 2026

Salesforce layoffs continue as high-ranking executives leave

Salesforce lays off more, turnover hits the top echelons, and Benioff's ICE wisecracks draw fire from the employees who remain.

By Don Fluckinger • Feb. 11, 2026

Enterprise IT’s shrinking margin for error on major decisions

As dependencies pile up, enterprise software decisions lock in earlier than leaders expect -- reducing flexibility across platforms, systems and architectures.

By James Alan Miller • Feb. 11, 2026

Why is HRIS maintenance so important?

CHROs must ensure that HRIS maintenance is not being neglected. Here’s why maintenance can help ensure that the software is aligned with your business needs and delivers the best ROI.

By Eric St-Jean • Feb. 11, 2026

Rollout timelines absorb unresolved integration work

Enterprise integration rollout challenges emerge across ERP, GenAI and HR systems, shaping outcomes earlier than expected and over time.

By James Alan Miller • Feb. 11, 2026

Call center vs. contact center: What’s the difference?

Call centers focus on voice support, while contact centers manage customer interactions across channels using shared data, automation and AI to shape modern CX strategies.

By Tim Murphy, Ron Karjian • Feb. 11, 2026

8 contact center challenges and how to address them

Modern contact centers face persistent challenges around customer expectations, staffing and data access. Addressing them requires more than incremental operational fixes.

By Jerald Murphy • Feb. 11, 2026