Enterprise Software: Page

What are the benefits of 5G VoIP?

5G VoIP will have some noticeable benefits over its earlier 4G iteration. Learn how 5G rollouts could improve the VoIP experience with high capacity and low latency.

By Kevin Tolly • Nov. 7, 2019

CPaaS trends reflect expanded vendor offerings

CPaaS trends, like high-level APIs, are helping providers expand their portfolios and strengthen offerings for organizations that want enhanced capabilities.

By Micah Levine • Nov. 7, 2019

Cisco enhances Webex Teams meetings, expands PBX support

Cisco has brought the full feature set of Webex Meetings into Webex Teams. The vendor is also releasing new collaboration devices, including a desk monitor.

By Jonathan Dame • Nov. 7, 2019

Small customer data platforms fend off big tech with service, features

With Microsoft, Oracle and Adobe releasing customer data platforms, to be followed by Salesforce and SAP, small CDPs defend their turf with more features, better service and pricing

By Don Fluckinger • Nov. 7, 2019

Salesforce CMS: Users can publish without leaving platform

Catering to small and midsize customers, Salesforce remixes and upgrades existing features to form a content management system for users to broadcast content to customers.

By Don Fluckinger • Nov. 7, 2019

With Scout, Workday acquisition strategy takes shape

Workday's planned acquisition of Scout RFP, a sourcing and procurement platform, says one thing to analysts: It is pushing to become a full-service ERP vendor.

By Patrick Thibodeau • Nov. 6, 2019

Microsoft Teams adds private channels, room appliances

After the vendor unexpectedly delayed their launch in September, Microsoft Teams private channels are now rolling out to all customers.

By Jonathan Dame • Nov. 6, 2019

New Outlook features appeal to users on the go

At Ignite, Microsoft announced some improvements to its Office app and Outlook for iOS and Android. Learn about how it benefits both IT and end users.

By Erica Mixon • Nov. 6, 2019

10 ERP software choices for process manufacturing

Selecting ERP software for process manufacturing can be confusing, and different industries have different requirements. Learn about some of the leading choices for process manufacturing.

By Lindsay Moore • Nov. 6, 2019

Inboundgeo Marketing Suite introduces new direct mail tool

Clients' website visitors can receive direct mail with customized content within 72 hours of their visits with the new Content Derived Filtering tool, according to the company.

By Ha Ta • Nov. 6, 2019

Impact of HR automation shows up in data and surveys

Recruiters are taking on more strategic roles, thanks in part to automation tools. But HR departments are facing another trend: declining budgets.

By Patrick Thibodeau • Nov. 6, 2019

New Microsoft Edge browser gets competitive with Chrome

The new version of Microsoft's Edge browser promises new enterprise features and simplified management for Windows admins. Experts say Edge is now competitive with Google Chrome.

By Erica Mixon • Nov. 5, 2019

Smartphone market trends elicit longer refresh cycles

Organization must follow the smartphone market trends to inform their purchase decisions. Mobile admins should tailor purchase choices to fit each desired use case.

By John Powers • Nov. 5, 2019

New Apple MDM terms iOS admins should know

Apple introduced a new BYOD-friendly management mode for iOS and macOS and renamed the existing Apple MDM modes. Get up to speed with the three new terms.

By Jack Madden • Nov. 5, 2019

Follow these guidelines for a successful ERP upgrade project

Get a handle on the time and cost variables of upgrading an ERP system and stay laser focused on value drivers, like analytics, that have the biggest impact on business strategy.

By Barry Wilderman • Nov. 5, 2019

Microsoft, Cisco partner on cloud UC interoperability

Microsoft and Cisco unveiled an alliance this week for better interoperability between their cloud UC products.

By Jonathan Dame • Nov. 5, 2019

Microsoft Endpoint Manager marries SCCM and Intune device management

Organizations will be able to use one console to view and manage devices from SCCM and Intune. Other new Microsoft 365 dashboards could help IT teams better communicate.

By Erica Mixon • Nov. 5, 2019

SharePoint, OneDrive cloud migrations get easier

Moving to SharePoint Online and OneDrive may get simpler with new migration tools. Plus, new features in the cloud services aim to entice IT.

By Sarah Amsler • Nov. 5, 2019

UCaaS provider success relies on 2 key strategies

In this roundup of UC blogs, analysts discuss what UCaaS providers need to do to compete in the market, why Google should look at a Slack acquisition and Poly's new Studio X Series.

By Micah Levine • Nov. 4, 2019

Microsoft Power Platform adds chatbots; Flow now Power Automate

Microsoft changes name of Flow to Power Automate, adds virtual agents to Power Platform among host of robotic process automation tools in latest release.

By Don Fluckinger • Nov. 4, 2019

8 JNUC 2019 sessions that will help iOS admins

At JNUC 2019, Apple admins gather to discuss their management practices, issues and success stories. Mobile admins who manage iPhones should look into these sessions.

By John Powers • Nov. 4, 2019

How to improve HR processes: 6 modern tools CHROs should consider

HR tools and techniques can help free up time in HR for more beneficial activities, but it can be hard to know what to focus on first. Start with these six methods to improve HR processes.

By Rachel Meltzer • Nov. 4, 2019

Microsoft Ignite 2019 news: Intune + SCCM = Endpoint Manager; WVD on Azure Stack Hub; & more

Now with Monday updates, including App Assure for WVD and Edge; IGEL support for WVD; and co-management as a destination.

By Jack Madden, Kyle Johnson • Nov. 4, 2019

Have success with SAP C/4HANA on-premises-to-cloud migration

There is no one way to complete a CRM platform migration, but a little planning and asking questions along the way can ensure you are on the road to success.

By Albert McKeon • Nov. 1, 2019

Financial tools for business breathe life into transaction data

No longer limited to simply crunching numbers, today's financial technologies can transform customer transaction data into improved operations, product development, CXs and ROIs.

By Linda Rosencrance • Nov. 1, 2019