Enterprise Software: Page

Continuous performance management comes with benefits, drawbacks

Many companies are ditching yearly performance reviews in favor of continuous performance management. The new method has its advantages, but comes with drawbacks as well.

By Reda Chouffani • July 19, 2019

MRPeasy software helps growing cannabis business

Here's how cannabis products manufacturer Papa & Barkley uses cloud-based MRP software from MRPeasy to manage its production and inventory processes in a highly regulated industry.

By Jim O'Donnell • July 19, 2019

Evaluate Citrix Cloud cost concerns and advantages

VDI in the cloud isn't always what it's cracked up to be. Here's how to weigh pros and cons, using Citrix Cloud as an example, before purchasing a cloud subscription.

By Erica Mixon • July 19, 2019

Slack resets passwords possibly compromised in 2015 hack

Slack has reset passwords for 1% of users after uncovering new information regarding a 2015 hack of its systems.

By Jonathan Dame • July 18, 2019

Discover details on unified endpoint management

With the prevalence of mobile devices in the enterprise, companies need solid technology to manage them. UEM tools consolidate all endpoints together to ensure they are secure.

By Gary Olsen • July 18, 2019

Upskilling employees vs. firing? Amazon bets on retraining

For many jobs, it may be less costly to upskill workers than to fire them and hire people with new skills. Amazon's $700 million plan to upskill its workforce may save it money.

By Patrick Thibodeau • July 18, 2019

Private channels slated to launch in Microsoft Teams this fall

Private channels are scheduled to launch in Microsoft Teams this fall. The feature is the most demanded by far on the Teams user feedback website.

By Jonathan Dame • July 18, 2019

How to manage Windows Virtual Desktop printing problems

Windows Virtual Desktop printing is somewhat complicated. Learn about the products that can simplify print management for IT and make printing more seamless for end users.

By Brien Posey • July 18, 2019

3 Windows 10 known issues and how to fix them

There are a few issues that accompanied the Windows 10 1903 update. Before deploying the latest update, IT admins should familiarize themselves with the most common problems.

By Ed Tittel • July 18, 2019

Stand-alone vs. integrated collaboration: 3 factors to consider

Moving from legacy communications is no small task. Three factors must be considered to ensure successful adoption of new integrated collaboration tools.

By Jon Arnold • July 18, 2019

CloudJumper partnerships support Windows Virtual Desktop

CloudJumper has partnered with ThinPrint, IGEL and Nvidia to support printing, cloud workspace deployment and more in Microsoft's Windows Virtual Desktop.

By Tanner Harding • July 17, 2019

LogMeIn launches unified communications for small businesses

LogMeIn, Inc. has launched Grasshopper Connect to provide small businesses with a platform that enables them to create and manage businesses communications.

By Tanner Harding • July 17, 2019

Customer service vs. customer experience: What’s the difference?

Customer service is an age-old concept, but where does it fit into the customer experience? Here's how the two are different and where they intersect.

By Jason Frost • July 17, 2019

Windows virtual desktop software gets closer to public release

As a potential release date for Windows Virtual Desktop looms, Microsoft is making sure its most popular applications are optimized to run within a virtualized environment.

By Jesse Scardina • July 17, 2019

Microsoft Teams gains 13M users with help from Office 365 base

Around 10% of Microsoft's base of Office 365 commercial subscribers have begun regularly using Microsoft Teams, leaving the app with more users than Slack.

By Jonathan Dame • July 16, 2019

Customers stay connected with Talkdesk 100% uptime SLA

Talkdesk customer Cognosante sees 50% cost savings after switching to the vendor's contact center software and, so far, has seen no interruptions in service.

By Sarah Amsler • July 16, 2019

HR compliance service providers Mammoth HR and ThinkHR merge

ThinkHR and Mammoth HR, which sell HR technology, best practices and HR compliance services through channel partners, have merged. The two firms provide services to 350,000 employers.

By Patrick Thibodeau • July 16, 2019

3 call routing methods to consider in your contact center

Contact center call routing methods include next-available agent, skill-based and predictive; however, each strategy has pros and cons. Learn what is best for your business.

By Scott Sachs • July 16, 2019

SEC’s iXBRL requirements met with optimism -- and trepidation

Compliance with the SEC's new Inline XBRL requirements will change financial reporting processes. The benefits are there, but not everyone is optimistic about the change.

By George Lawton • July 16, 2019

Despite Windows 10 issues, customers remain confident in OS

The issues surrounding the latest Windows 10 OS update have affected some users to the point of annoyance, while others remain unaffected and unfazed by the continued issues.

By Jesse Scardina • July 16, 2019

Alfresco cloud migration service moves content off premises

With new cloud migration services, Alfresco promises to move content from IBM, SharePoint, Documentum and other legacy ECM systems to its cloud platform in a matter of weeks.

By Shaun Sutner • July 16, 2019

iOS 13 and Android Q show mobile OSes handle security, privacy issues better than Windows used to

Apple and Google can lock down their operating systems with much more ease than Windows. This makes our lives easier (most of the time!).

By Kyle Johnson • July 16, 2019

Using AI in content creation can streamline publishing

Companies using AI in content creation can generate short-form material automatically, which frees up humans to handle more complicated tasks. But there can be drawbacks.

By Scott Robinson • July 15, 2019

Consumer behavior analytics makes the unpredictable predictable

With AI's arsenal of machine learning, deep learning and NLP, consumer analytics can take some of the unpredictability out of predicting buying patterns and up conversion rates.

By Scott Robinson • July 15, 2019

Screen maker uses financial analytics to foresee future

Polydeck Screen Corp., a company that provides screen media solutions, adopts cloud-based management software that enables it better access to financial data.

By Tony Kontzer • July 15, 2019