Enterprise Software: Page

AI didn’t break enterprise systems -- it exposed them

As AI moves from experimentation into operations, long-standing assumptions about data, people and control harden into requirements. When those assumptions are weak, failure shows up fast.

By James Alan Miller • Jan. 22, 2026

What happens when buying outpaces procurement

From shared devices to AI copilots, decisions about access, behavior and day-to-day workflow are shaping technology outcomes well before formal buying begins.

By James Alan Miller • Jan. 22, 2026

This could be the year AI automation takes over HR

AI has started handling key HR processes. It's time for business and IT leaders to get serious about automation and the cultural, architectural and workforce changes it requires.

By David Essex • Jan. 21, 2026

What are the key differences between DaaS and VPN?

DaaS and VPN both provide remote access to corporate resources, but they differ in important ways that IT leaders should evaluate when choosing between them.

By Chris Twiest • Jan. 21, 2026

Enterprise systems reward structure, not novelty

As AI enters core enterprise systems, governance and integration start to matter more than speed or novelty.

By James Alan Miller • Jan. 20, 2026

What are the pros and cons of DaaS?

Desktop as a service stands out for its scalability, but IT admins should also keep factors such as customizability in mind when considering their desktop virtualization options.

By Katie Fenton • Jan. 20, 2026

Why RFID for supply chain management is still relevant

RFID is a comparatively older technology but can still be relevant for supply chain management. Learn some potential logistics uses for RFID and reasons for its increased adoption.

By Alan Earls • Jan. 20, 2026

The gap between AI execution and enterprise accountability

AI is accelerating execution across enterprise workflows, from retail to customer service to core financial systems. Ownership and accountability are not moving at the same pace.

By James Alan Miller • Jan. 19, 2026

How enterprise access decisions are starting to show up earlier

As work consolidates in browsers and quick-entry paths, access decisions are shifting to the front door of enterprise systems, often without clear ownership or centralized control.

By James Alan Miller • Jan. 16, 2026

6 examples of RFID supply chain use cases

Explore real-world RFID supply chain examples and how visibility into assets, inventory and goods supports better planning and risk management.

By Mary Pratt • Jan. 16, 2026

Top field service management software platforms for 2026

The rise in remote work has spawned innovations in field service management. As a result, enterprise tech buyers now have several FSM product features to consider.

By Christine Campbell • Jan. 16, 2026

Why 2026 might bring more Linux desktops to the enterprise

Linux desktops are increasingly viable for enterprise use cases in 2026, offering privacy, sustainability and SaaS-ready workflows amid Windows 10's retirement.

By Damon Garn • Jan. 15, 2026

Build a strategy to tap GenAI in unified communications

By harnessing generative AI, companies can dramatically improve the value of their unified communications platforms. Among the results: Quicker and more effective decision-making.

By Damon Garn • Jan. 15, 2026

Box releases Box Extract, its AI metadata agent

Line-of-business Box users can now tag contracts, reports and other commonly used docs with plain-language instructions, which an agent processes.

By Don Fluckinger • Jan. 15, 2026

ERP trends that leaders should plan for in 2026

Agentic AI use in ERP will continue to increase, although using AI in general brings some potential issues that CIOs and COOs should be aware of. Learn more about 2026 ERP trends.

By Rahul Awati • Jan. 14, 2026

Accounting software trends CFOs and CIOs should track now

AI tools are helping accelerate the closing process by using machine learning to carry out automation and detect anomalies. Learn about other accounting software trends.

By James Kofalt • Jan. 14, 2026

Slackbot’s agentic AI makeover gives users their copilot

Slack's chat assistant morphs into an agent.

By Don Fluckinger • Jan. 14, 2026

Top 10 customer experience management software for 2026

Customer experience management software is packed with features to improve customer service. Several platforms are available; find the right one for your CX team.

By Griffin LaFleur • Jan. 14, 2026

Blockchain HR technology: 6 use cases impacting human resources

Blockchain is a mystery to some in HR and a godsend to others. Either way, it's here and gaining ground. Here's a look at the biggest ways blockchain could change HR.

By Eric St-Jean , Pam Baker • Jan. 13, 2026

When enterprise edge cases become core architecture

What once felt like edge-case technology decisions around AI, mobile access and hiring are now shaping core enterprise architecture, governance and risk strategies.

By James Alan Miller • Jan. 13, 2026

7 enterprise mobility trends to watch in 2026

Enterprise mobility is a dynamic area that is constantly evolving. IT leaders should know what trends to look out for in 2026, from shared devices to private 5G and AI copilots.

By Rahul Awati • Jan. 13, 2026

Compare Teams vs. Workspace for collaboration needs

Companies need to carefully weigh their needs before deciding which collaboration platform works best. Both Teams and Workspace offer unique benefits.

By Irwin Lazar • Jan. 13, 2026

HR software trends CHROs should learn about for 2026

AI use will continue in performance management and recruitment, and areas such as compliance and security will still receive attention. Learn more about HR software trends in 2026.

By Eric St-Jean • Jan. 13, 2026

The future of work: Key UCaaS trends for IT leaders in 2026

AI is transforming UCaaS into the central hub for work. Discover the trends IT leaders must navigate to drive productivity and collaboration in 2026.

By Jon Arnold • Jan. 12, 2026

Does Apple offer work profiles for iPhones?

Apple uses data and device management policies -- instead of the Android work profile model -- to split work and personal information on iPhones and support BYOD deployments.

By Dan Jones • Jan. 12, 2026