Enterprise Software: Page

NLG tools powered by AI energize, customize, optimize content

Though in its early stages, natural language generation automates content collaboration platforms to streamline employee communications and personalize customer engagement.

By George Lawton • June 13, 2019

UC network automation improves IT efficiency

UC network automation will help reduce errors and boost staff efficiency. But take time to plan your implementation to ensure success.

By Terry Slattery • June 13, 2019

Intel Unite Cloud brings flexibility to meeting collaboration

Boasting the same capabilities and features as its preceding on-premises software, Intel Unite Cloud Service enables users to deploy Intel Unite software from the cloud.

By Sabrina Polin • June 13, 2019

What are the most effective uses of AI in marketing automation?

AI is beneficial in many marketing automation processes. Organizations use the technology in chatbots, personalization, voice and visual search, frequency optimization and more.

By Scott Robinson • June 13, 2019

Zendesk Duet ties sales, service platforms together

Zendesk courts enterprise customers with a chatbot SDK that extends self-service tech into internationally popular chat apps, while Duet bundles Zendesk Support and Sell platforms.

By Don Fluckinger • June 13, 2019

Selligent Marketing Cloud partners with Genesys for CX growth

Selligent paired its CX suite with Genesys Customer Experience Platform to improve customer experience by providing organizations with a full view of the customer journey.

By Sabrina Polin • June 13, 2019

Intel’s Project Athena aims to improve mobile PC standards

Intel's multi-year plan to improve PCs focuses first on improving battery life and connectivity capabilities. But analysts warn that Intel could fall into the over promise and under deliver trap.

By Jesse Scardina • June 13, 2019

BlueJeans Events, meetings mobile app receive upgrades

BlueJeans Network has launched user experience updates, among others, to its BlueJeans Events software, as well as the BlueJeans meetings mobile application.

By Tanner Harding • June 12, 2019

Cisco unifies Webex calling, messaging and meetings

Cisco is embedding BroadSoft-powered Webex calling into Webex Teams and will let businesses connect on-premises PBXs to the app.

By Jonathan Dame • June 12, 2019

Make the most of data governance capabilities in Office 365

According to a survey of Microsoft users, many companies are not using the data governance tools available in Office 365. John Peluso, CTO of AvePoint, explains why that might be.

By Rowena Lindsay • June 12, 2019

Workplace violence drives interest in mass notifications

The Virginia Beach shooting that killed 12 may help motivate employers to deploy mass notification systems as well as programs to identify problem employees. HR plays a role in both.

By Patrick Thibodeau • June 12, 2019

Supporting a dispersed workforce with communications technology

UC tools are a vital part of engaging a dispersed workforce. Learn how business leaders use UC tools to help remote workers feel part of company culture and how to avoid burnout.

By Micah Levine • June 12, 2019

Nuvi’s sentiment analysis engine deciphers emotion, emoji and more

Nuvi's sentiment analysis engine enables organizations to interpret the true meaning behind text, images and emoji in order to get a more complete understanding of customers' experience.

By Sabrina Polin • June 12, 2019

A collaboration program is essential for effective teamwork

Learn what steps must be taken in order to create effective enterprise team collaboration in an era when IT no longer controls what applications and platforms workers choose to use.

By Irwin Lazar • June 12, 2019

GoToRoom video conferencing software adds Dolby Voice

LogMeIn Inc. and Dolby Laboratories have teamed up to bring Dolby Voice hardware to LogMeIn's GoToRoom video conferencing service software for businesses.

By Tanner Harding • June 12, 2019

Solodev launches CMS to target medium-sized businesses

Solodev DCX 9.0 targets medium-sized businesses with its scalability. The cloud-first CMS features collaboration tools, flexible pricing and automation.

By Sabrina Polin • June 12, 2019

Cisco Jabber client gets tighter integration with Webex Teams

Cisco has redesigned the Cisco Jabber client to "look and feel like" Webex Teams, the latest step in the company's push to bring together its on-premises and cloud-based UC apps.

By Jonathan Dame • June 11, 2019

$15.7B Salesforce-Tableau acquisition a direct shot at Microsoft

By acquiring Tableau, Salesforce dramatically strengthened its BI and data visualization capabilities. The move boosts Salesforce's ability to compete with Microsoft.

By Don Fluckinger • June 10, 2019

New Vive virtual reality for enterprise is now available

The Vive Pro Eye, a virtual reality product specifically designed for enterprise is now available for purchase in North America, and features precision eye tracking.

By Tanner Harding • June 10, 2019

ECM platforms centralize HR data, but not without challenges

Managing employee documentation is an important aspect of HR, but some departments may struggle with how to import documents and provide external sources with access.

By Reda Chouffani • June 10, 2019

Blockchain food supply chain growth depends on clean data

Traceability to ensure freshness, safety and compliance is an obvious benefit of blockchain in the food supply chain, but it won't happen without solving data acquisition issues.

By Pam Baker • June 10, 2019

How mobile threat defense tools can help mobile admins

Mobile threat defense tools can significantly improve an organization's mobile security. Learn how these tools are different, what they can do and the market's leading vendors.

By Kevin Beaver • June 10, 2019

How to boot to Windows Safe Mode on Windows 10

Having problems with Windows crashes, applications or performance issues? Try booting to Windows Safe Mode on Windows 10 to pinpoint and troubleshoot the problem.

By Gary Olsen • June 10, 2019

Evan launches customer experience SaaS platform for IT help

IT support vendor Evan introduced an automated SaaS offering for large businesses. Evan360 intends to connect users with IT experts to solve problems immediately.

By Sabrina Polin • June 10, 2019

Why use third-party marketing automation instead of native CRM tools?

Though many CRM platforms offer native marketing automation tools, many organizations find it beneficial to use a third-party application, such as Eloqua or Marketo.

By Scott Robinson • June 10, 2019