Enterprise Software: Page

Avaya revenue report misses mark in first quarter of 2019

Avaya revenue fell short of projections for the first quarter of fiscal 2019, as the company continues to focus on selling more software and services.

By Jonathan Dame • Feb. 12, 2019

Why UEM could overshadow the EMM market

As IT has been overwhelmed with too many tools to manage devices, UEM attempts to simplify the situation. Here's what to expect and what organizations should do.

By Jack Gold • Feb. 12, 2019

VMware acquires AetherPal for mobile support via screen viewing/remote control

An important tool to keep mission-critical mobile use cases running in the field.

By Kyle Johnson • Feb. 12, 2019

Verint acquisition of ForeSee gives VOC software an upgrade

By combining Verint and ForeSee, users can capture customer interactions through SMS and customer surveys, as well as through online traffic and digital channels.

By Jesse Scardina • Feb. 11, 2019

Despite demand, few job ads cite flexible work options

Flexible work options are desirable, but not advertised. Hired has acquired Py, a platform used by employers to assess a candidate's technical skill level in hiring. The HR outsourcing market is set to grow.

By Patrick Thibodeau • Feb. 11, 2019

What are the E911 location tracking requirements for VoIP?

The rules around E911 location tracking have evolved as more businesses move away from traditional wired connections to VoIP. Here's how to stay compliant with FCC regulations.

By Carrie Goetz • Feb. 11, 2019

Ultimate Software acquisition won’t be immune to turnover, culture clash

Ultimate Software's employees own stock that's now worth $331 a share, thanks to a private equity sale. Will this money prompt some to leave?

By Patrick Thibodeau • Feb. 8, 2019

Trustwave finds security flaw in old Lifesize video products

Trustwave publicly identified a flaw in several legacy Lifesize video products this week, after the vendor initially indicated it had no immediate plans for a patch.

By Jonathan Dame • Feb. 8, 2019

ECM features of the future get an AI boost

AI can help to retrieve and organize content, so it makes sense for ECM platforms to have AI capabilities. Take a look at how AI can enhance ECM.

By Reda Chouffani • Feb. 8, 2019

8x8 X Series integrates with Slack, Microsoft Dynamics

8x8 X Series has new APIs for embedding communications into third-party apps. Meanwhile, the vendor said it could now deliver speech analytics to larger contact centers through the public cloud.

By Jonathan Dame • Feb. 8, 2019

Samsung’s 1 TB internal phone storage means headaches for IT

Samsung's new embedded Universal Flash Storage brings 1 TB of potential problems for IT.

By Yuuki Nishida • Feb. 8, 2019

6 questions to ask before choosing a SaaS or hybrid cloud VoIP system

Before choosing a SaaS or hybrid cloud VoIP vendor, it's important for organizations to create a list of must-have features that can be used to narrow down their selection criteria.

By Andrew Froehlich • Feb. 8, 2019

How to make an inevitable SharePoint 2010 migration painless

Don't get caught off guard by Microsoft's eventual retirement of its SharePoint 2010 CMS. Prepare for the inevitable with these tips on the migration process.

By Albert McKeon • Feb. 8, 2019

Strengthen end-user security with effective training methods

IT must rely on users to avoid behavior that could lead to breaches. Learn about the threats, such as phishing and malware, that IT professionals must explain to users.

By John Powers • Feb. 7, 2019

Trump’s H-1B work visa plan cuts employers’ costs, not criticism

President Trump, a critic of the H-1B visa program, has implemented a rule change that will reduce the visa filing cost for employers. But it may also make visa holders more expensive.

By Patrick Thibodeau • Feb. 6, 2019

Logitech Tap meant to simplify meeting room controls

Logitech has released its first advanced meeting room controller, Logitech Tap. The touchscreen device works with web conferring apps from Microsoft, Google and Zoom.

By Jonathan Dame • Feb. 6, 2019

Salesforce-Apple partnership deepens with new SDK for iOS

The updated Salesforce mobile SDK makes it easier for developers to build native Salesforce apps for iOS devices using Swift, Apple's programing language.

By Albert McKeon • Feb. 6, 2019

What are the biggest inventory optimization factors in ERP?

Replenishment strategies, lot sizes, safety stock, reorder point planning and replenishment lead time are five factors in ERP that can ensure inventory remains at an optimal level.

By Jawad Akhtar • Feb. 5, 2019

How can you measure WebRTC performance?

Organizations can take two approaches to measure WebRTC quality, both of which assess real-time communications performance on end-user devices and the network.

By Tsahi Levent-Levi • Feb. 4, 2019

How can IT prevent mobile cryptojacking on devices?

While most mobile platforms provide levels of security from mobile cryptojacking, IT must still be aware of the risks and procedures to address an attack.

By Kevin Beaver • Feb. 4, 2019

Windows 10 customizations for enterprise desktops

Microsoft offers different services that IT can use to adjust its users' desktop experience. These Windows 10 customizations are a must in an admin's toolbox.

By Robert Sheldon • Feb. 4, 2019

Personalization technology can both help, hurt CX strategy

Technology makes it easier for organizations to personalize content for online prospects. But brands need to make sure they don't get too personal and push away potential buyers.

By Jesse Scardina • Feb. 4, 2019

Why Linux on Samsung DeX creates challenges for IT

Using DeX, users can create a Linux desktop with their Samsung smartphones. But IT should be aware of the challenges with its deployment and management.

By Jack Gold • Feb. 1, 2019

7 key trends driving the CPaaS market and its vendors

Do you know where the CPaaS market is headed? Expert Tsahi Levent-Levi breaks down the seven trends that are influencing how vendors offer their services.

By Tsahi Levent-Levi • Feb. 1, 2019

Plantronics releases USB video system for huddle rooms

The new Polycom Studio from Plantronics is a USB video system for huddle rooms. Research released this week shows USB cameras are the fastest-growing segment of the video conferencing market.

By Jonathan Dame • Feb. 1, 2019