Enterprise Software: Page

Client virtualization, part 2: How client VMs have evolved into current offerings

Vendors and open-source projects alike are using the benefits of client virtualization, while fixing some of the flaws.

By Rachel Berry • Feb. 19, 2019

What to know before rolling out a SIP deployment

In today's communication world, SIP is a necessary tool. A report from the SIP School reveals what you need to know and how other organizations approach their SIP deployments.

By Micah Levine • Feb. 18, 2019

How does embedded communication work with an IP PBX infrastructure?

Adding communications capabilities to your web browsers or mobile apps? Be sure to use the right protocols for successful interoperability with your IP PBX or telephony infrastructure.

By Tsahi Levent-Levi • Feb. 18, 2019

How Lucky Brand improved its online customer experience

As retailers try to keep up with customers' changing expectations, more and more brands are trying to mesh their online shopping experience with their in-store experience.

By Jesse Scardina • Feb. 18, 2019

5 Windows 10 security settings to tweak

Desktop security is crucial, and the default settings of Windows 10 can leave organizations vulnerable. Here are a few changes to ensure that Windows 10 is as secure as possible.

By Dan Franciscus • Feb. 18, 2019

Zimperium mobile threat data shows malware is a worry but still impacts few devices

Zimperium found that the greatest share of mobile threats is device based.

By Kyle Johnson • Feb. 18, 2019

New Zoho office application software includes AI feature Zia

Zoho's next generation office application software seeks to integrate business groups to contextualize the workplace with AI, according to the company.

By Yuuki Nishida • Feb. 15, 2019

Salesforce makes push for diversity in technology

Salesforce is maneuvering into industry leadership, making a diverse IT community a priority. Its product development strategy seems to have been crafted with such diversity in mind.

By Scott Robinson • Feb. 15, 2019

Giving inmates a second chance as prison call center agents

Televerde staffs contact centers with incarcerated women, where they are paid the federal minimum wage. CEO Morag Lucey and COO Vince Barsolo discuss the model.

By Don Fluckinger • Feb. 15, 2019

Know when to allow mobile device backup

Mobile devices enrolled in MDM platforms should only be backed up in certain situations. Here's a rundown of what IT should allow in COPE, BYOD and COBO scenarios.

By Jason Bayton • Feb. 15, 2019

VMware Workstation 15’s built-in REST API eases VM automation

You can use Workstation 15's new REST API to automate VM tasks. Simply enable the GUI and sort tasks with a PowerShell script using either the get or put method.

By Stuart Burns • Feb. 14, 2019

Create a winning personalized customer journey

Web content management platforms, customer data platforms and matchmaking can all help companies create and implement a personalized customer journey savvy consumers demand.

By Geoffrey Bock • Feb. 14, 2019

Secure VDI environments with these 3 tips

Virtual desktops present unique security concerns. Take these three steps to better secure VDI environments from the start.

By Stuart Burns • Feb. 14, 2019

Client virtualization, part 1: Is it the past or the future? (With a retrospective on XenClient)

Part 1 examines why type-1 (bare metal) hypervisor is the way to go, and uses XenClient XT as an example of why early efforts failed.

By Rachel Berry • Feb. 14, 2019

How to manage Windows 7 user accounts and groups

Whether your customers operate in a workgroup or a domain/Active Directory environment, user account setup and group memberships control their rights, permissions and roles.

By Ed Tittel • Feb. 14, 2019

LinkedIn’s recruiting platform billed as ‘Intelligent Hiring Experience’

LinkedIn's use of AI requires the sharing of data. It is one reason why the company is combining its talent tools into one system, called the Intelligent Hiring Experience.

By Patrick Thibodeau • Feb. 13, 2019

What to look for in a VDI troubleshooting tool

VDI management is complicated, but the right troubleshooting tool can make it less so. IT should consider these factors when choosing a troubleshooting tool for its VDI deployment.

By Brien Posey • Feb. 13, 2019

Google, WordPress develop a CMS for news

Google is funding a WordPress-based content management system aimed at helping small news publishers juggle the demands of publishing news both in print and online.

By Bill Trippe • Feb. 13, 2019

5 trends driving AI in contact centers

Contact center AI is evolving to meet the needs of organizations. Vendors are focusing on five trends that are driving the market for AI in contact centers.

By Micah Levine • Feb. 13, 2019

Avoid disastrous bottlenecks, scale storage for VDI with HCI

HCI offers many benefits for VDI deployments, particularly when it comes to scaling resources. There are a few caveats to watch out for when planning storage for VDI, however.

By Alastair Cooke • Feb. 13, 2019

What IT needs to know about Windows 10 update troubleshooting

The Windows update process can cause a whole slew of problems for users and IT. Get acquainted with these Windows 10 update troubleshooting tips and make the process a lot easier.

By Yuuki Nishida • Feb. 13, 2019

Block Kit developer tool could improve Slack integrations

A new framework for building third-party apps for Slack could help developers design simpler, more interactive Slack integrations.

By Jonathan Dame • Feb. 13, 2019

Business desk phones see changing role in the enterprise

Desk phones seem to be going the way of the Dodo in favor of softphones and mobile clients. But research suggests organizations are finding new ways to use desk phones for business.

By Irwin Lazar • Feb. 13, 2019

HR chatbots take on recruitment, benefits tasks

HR chatbots are taking on straightforward administrative tasks in recruitment and benefits. And that could be a good thing for HR managers.

By Nicole Laskowski • Feb. 12, 2019

CRM for nonprofits helps organization streamline work

Wolverine Human Services' adoption of the Salesforce.org Nonprofit Cloud halved foster care licensing time and improved productivity within the agency.

By Sarah Amsler • Feb. 12, 2019