Enterprise Software: Page

Test your knowledge of VoIP fundamentals

Do you want to test your knowledge of VoIP fundamentals and how VoIP works? Take this VoIP quiz and see what areas of voice technology elude you.

By Ed Tittel • Dec. 12, 2018

3 VDI management New Year’s resolutions for 2019

IT professionals making New Year's resolutions should take a look at their VDI management approach and find ways to improve it with technology such as AIOps.

By John Powers • Dec. 12, 2018

Online store launched for Avaya cloud products

Organizations can now buy multi-tenant Avaya cloud products through a self-service website targeted at small and midsize businesses.

By Jonathan Dame • Dec. 12, 2018

iOS MDM needs to get better at BYOD, but Apple might make it harder (December 2018 update)

The iOS MDM experience for BYOD has fallen behind the latest versions of Android, and some customer needs aren’t being met. It’s time for some big changes in iOS device management.

By Jack Madden • Dec. 12, 2018

Microsoft adds CRM for nonprofits to Dynamics 365 lineup

CRM for nonprofits, such as Microsoft Dynamics 365 Nonprofit Accelerator, helps nonprofit organizations take advantage of business tools and shared data.

By Jerry Liptak • Dec. 11, 2018

Einstein Bot, Einstein Voice create new Salesforce channels

Born to compete with IBM's Watson, the Einstein cloud AI is in its third year of life and is exhibiting all the traits of a typical 3-year-old.

By Scott Robinson • Dec. 11, 2018

SharePoint features elevate Microsoft DMS in market

With new SharePoint features, Microsoft sets its sights on the document management space, which it has historically left to other vendors.

By Reda Chouffani • Dec. 11, 2018

Payless ShoeSource switches digital asset management tools

A new DAM tool from Cloudinary helps the shoe seller get ready for the holiday shopping rush by automating the management of images on customer-facing websites.

By Lisa Kosan • Dec. 11, 2018

Get to know digital workspace software

VMware and Citrix workspace suites allow IT professionals to centralize end-user management while delivering a single access point for all of users' productivity resources.

By John Powers • Dec. 11, 2018

8 tips for getting rich mystery shopping survey data

Mystery shopping data is only as good as the overall strategy for collecting it and setting up realistic customer experiences. Here are eight tips for investing your resources wisely.

By Sarah Amsler • Dec. 11, 2018

MillerCoors ERP lawsuit begins harshly, ends softly

MillerCoors and IT services firm HCL have reached an 'amicable' agreement regarding the brewer's $100 million ERP implementation lawsuit over an SAP project.

By Patrick Thibodeau • Dec. 11, 2018

Cloud ERP system selection: How to evaluate your company needs

This article can help you evaluate your business needs and make sure you're getting the right cloud ERP system for your organization.

By Adam Boyce • Dec. 11, 2018

Wandera mobile security data shows locked-down corporate policies help lessen risk

It’s important to contextualize all the data to ensure everyone understands and doesn’t just try to dunk on one another.

By Kyle Johnson • Dec. 11, 2018

Cloud collaboration benefits the future of work

The future of work relies on cloud collaboration abilities to keep employees and content connected, both inside and outside brick-and-mortar buildings.

By Geoffrey Bock • Dec. 10, 2018

How mobile threat defense can complement EMM

MTD adoption isn't widespread yet, but IT admins would do well to stay ahead of the game. Here's how MTD can work in conjunction with EMM to secure devices.

By Robert Sheldon • Dec. 10, 2018

6 HR vendors make Glassdoor’s Best Places to Work

HR tech vendors make tools designed to improve a company's employee experience. So, it makes sense that a handful should appear on Glassdoor's Best Places to Work list, right?

By Patrick Thibodeau • Dec. 10, 2018

Oracle Autonomous Data Warehouse aiding analytics developers

Early adopters of Oracle's new AI-based, partly self-managing data warehouse say it can free up time to develop value-adding enterprise applications, workflows and analytics.

By George Lawton • Dec. 10, 2018

Client and server-based virtual application delivery methods

IT pros can deliver virtual apps to users with a client-based or server-based approach. The main difference is where the data lives.

By Stuart Burns • Dec. 10, 2018

How to prepare for and manage VoIP call quality issues

Do you know how to maintain call quality when deploying VoIP? Get the answers to your VoIP quality concerns, from predeployment assessments to troubleshooting tools.

By Micah Levine • Dec. 7, 2018

Guidelines for navigating the sales software market

Figuring out whether your organization needs sales force automation, sales enablement or sales forecasting tools can be challenging, and that's before factoring in AI.

By Jesse Scardina • Dec. 7, 2018

5 benefits of PowerApps forms for SharePoint

Microsoft PowerApps has been around since 2015, but it is just now beginning to beat out its predecessor, InfoPath -- originally a straight PDF competitor -- in functionality.

By Reda Chouffani • Dec. 7, 2018

Oculeus unveils cloud service for toll fraud prevention

Oculeus-Protect, a toll fraud prevention service, automatically ends phone calls determined to be the result of PBX hacking -- a threat that costs businesses billions of dollars annually.

By Jonathan Dame • Dec. 7, 2018

Ideas to curb bad candidate experience, including a free tool

Your hiring efforts should monitor job applicant resentment, which happens when candidates feel spurned by a company's recruitment process. Here's how to do just that.

By Scott Wallask • Dec. 7, 2018

New employee engagement tools replacing annual surveys

Say goodbye to annual employee surveys. New approaches and better technology are coming to places like Mission Health System and upending the employee engagement tools market.

By Patrick Thibodeau • Dec. 7, 2018

CRM for nonprofits rewires charitable giving

Salesforce.org Nonprofit Cloud and marketing automation tools help charitable organizations gain and retain valuable donors, giving them a more positive experience.

By Jerry Liptak • Dec. 7, 2018