Enterprise Software: Page

5 decisions for application and desktop virtualization

IT has to make several major decisions to ensure that it makes the most of its application and desktop virtualization deployment, such as selecting a hosting method and end-user devices.

By John Powers • Sept. 28, 2018

4 ways to prep the network when planning to implement VoIP

Before deploying VoIP platforms, make sure you have the infrastructure to support your communications needs. Learn what factors influence the network technology you'll need to support VoIP.

By Andrew Froehlich • Sept. 27, 2018

How to troubleshoot VoIP call quality issues

Issues with VoIP calls can bring business to a halt, or at least cause headaches and undermine productivity. Learn how to troubleshoot VoIP issues effectively.

By Irwin Lazar • Sept. 27, 2018

Mobile app testing tools embrace automation, open source

Organizations should think about mobile app testing from the beginning. Discover other best practices from the CTO of Sauce Labs, a mobile app testing company.

By Erica Mixon • Sept. 27, 2018

Salesforce Einstein Voice, Customer 360 data sharing on deck

Salesforce users to benefit from new and extended partnerships with Apple, AWS and IBM, the upcoming Customer 360 integration tool and Einstein Voice.

By Jesse Scardina • Sept. 26, 2018

Microsoft blocks cloud Skype sign-ups for small businesses

Microsoft will soon block new small-business sign-ups for cloud Skype for Business, as the vendor is getting more aggressive in its campaign to transition customers to Microsoft Teams.

By Jonathan Dame • Sept. 26, 2018

Inforum 2018: Focus on human potential and the power of AI, HCM

At Inforum 2018, the company announced new vertical products, while emphasizing the need to rethink HCM and talent analytics in today's tight labor market.

By Valerie Silverthorne • Sept. 26, 2018

Salesforce Health Cloud roadmap boasts payer tools, CX, AI

Salesforce users in healthcare get tools that bring membership and benefits data and insurance utilization and claims data analysis tools into Health Cloud.

By Shaun Sutner • Sept. 26, 2018

Get to know the Windows upgrade paths for different OSes

When organizations upgrade to Windows 10, they must understand the Windows XP, Windows 7 and Windows 8 upgrade paths, potential pitfalls and best practices.

By John Powers • Sept. 26, 2018

Clicks-and-bricks one-up online companies with behavioral data

Physical stores and banks are closing, losing ground to more agile online competitors. Technology and data can help them fight back.

By Don Fluckinger • Sept. 26, 2018

IT pros see security win with Microsoft Managed Desktop

Microsoft's Managed Desktop service extends physical device management into the cloud era, with managed security updates and a monthly subscription fee.

By Nick Martin • Sept. 26, 2018

How do microservices work with unified communications platforms?

While a microservices architecture for UC platforms isn't obvious to enterprises, it can improve how service providers deliver and update their services for enterprise customers.

By Michael Brandenburg • Sept. 26, 2018

Intune Win32 app management & more EUC news from Microsoft Ignite 2018

Here are more end user computing announcements that caught our attention at Microsoft Ignite, including Desktop App Assure and new AutoPilot features.

By Jack Madden, Kyle Johnson • Sept. 25, 2018

Salesforce AI users reveal pros and cons

Salesforce Einstein users shared their experiences with the AI tools, including the challenges of getting the C-suite to buy in.

By Jesse Scardina • Sept. 25, 2018

Microsoft readies hybrid Skype for Business to ease Teams migration

Microsoft is working on a hybrid Skype for Business that would provide a stepping stone toward using the IP communications software on the Microsoft Azure cloud.

By Jonathan Dame • Sept. 25, 2018

How to create an internal phishing campaign from scratch

When IT begins an email phishing campaign, it must determine what server the emails will come from, consider phishing tool options and more.

By Kevin Beaver • Sept. 25, 2018

What mobile device analytics can do for you

The hype around analytics is real. When it comes to mobile, this technology can help IT administrators glean more information about users, business processes and more.

By Eric Klein • Sept. 25, 2018

Why you don’t always need a general-purpose operating system

A purpose-built, or real-time, operating system could be more useful for applications that require a lot of data processing. Several options for this type of system exist today.

By Tim Mangan • Sept. 25, 2018

What mobile thin clients offer and why to consider them

The mobile thin client market might not be huge, but these portable devices can be a real boost for VDI shops in improving security and simplifying management.

By Eddie Lockhart • Sept. 25, 2018

Microsoft intros Cortana Skills Kit for app developers

Microsoft has unveiled the Cortana Skills Kit, a platform comprising Azure AI services developers can use to leverage the Cortana voice assistant to improve worker productivity.

By Antone Gonsalves • Sept. 25, 2018

Get to know the device-as-a-service trend

Everything is a service these days. You can even get Yankee candles delivered from Amazon on a subscription basis. For EUC admins, device as a service is probably a bigger deal.

By Alyssa Provazza • Sept. 25, 2018

Essential desktop troubleshooting tools for every IT pro

Remote access tools, help desk systems and others are essential to managing end users. Without these tools, IT would have a much tougher time with even the simplest tasks.

By John Powers • Sept. 25, 2018

Should you use CPaaS vendors or develop communications in-house?

While some organizations prefer to develop communications capabilities in-house, deploying vendors' communications APIs offers benefits. Two factors can influence the best approach.

By Tsahi Levent-Levi • Sept. 25, 2018

Open data, customer experience AI the focus for retail automation

AI is infusing the customer experience not only online, but in stores. At Ignite, SAP, Adobe and Microsoft joined forces for the common goal of sharing data to push AI even further.

By Don Fluckinger • Sept. 24, 2018

Microsoft breaks into DaaS with Windows Virtual Desktop

Microsoft jumps onto the desktop-as-a-service bandwagon with its Azure-hosted Windows Virtual Desktop platform, but the service faces tough competition from market leader Amazon Workspaces.

By Nick Martin • Sept. 24, 2018