Enterprise Software: Page

What IT pros need to know about Citrix certifications

Citrix offers a slew of certifications that prove how well an IT pro knows a certain technology. To earn a certification, IT pros must pass exams that Citrix issues.

By Theresa Miller • Sept. 14, 2018

Salesforce implementation offers window into partner management

Implementing Salesforce Sales Cloud, Service Cloud and Community Cloud has enabled a national window treatment company to streamline its operations.

By Rowena Lindsay • Sept. 13, 2018

New Sierra-Cedar HR Systems Survey uncovers lack of tech adoption data

At the HR Technology Conference, Sierra-Cedar's survey investigated why tracking HR software adoption is important and how HRIS professionals play a role in ensuring data privacy.

By Scott Wallask • Sept. 13, 2018

Amazon, Intel, NBCUniversal spill buying secrets at HR Tech 2018

HR leaders at the 2018 HR Technology Conference & Expo advise listening to vendor pitches without falling prey to shiny-object syndrome. Here are the nuances of what that means.

By Patrick Thibodeau • Sept. 13, 2018

Ytica acquisition adds analytics to Twilio Flex cloud contact center

Twilio has acquired startup Ytica to improve the native analytics and workforce optimization tools of its Twilio Flex cloud contact center.

By Jonathan Dame • Sept. 13, 2018

Fleetsmith expands options for Apple device management

Mobile device management can be a challenge for IT admins. Discover one vendor's approach and how security can make or break an organization's MDM strategy.

By Erica Mixon • Sept. 13, 2018

Apple Business Chat vs. WhatsApp business messaging API partners

WhatsApp is taking a different approach than Apple when it comes to business messaging APIs. Tsahi Levent-Levi explains how WhatsApp is differentiating with vendor partnerships.

By Tsahi Levent-Levi • Sept. 13, 2018

What’s new with Workspace ONE Intelligence & Trust Network?

Announcements focused on improving security features and automating common processes.

By Kyle Johnson • Sept. 13, 2018

What are the use cases for blockchain in mobile apps?

Blockchain can bring a variety of benefits to enterprise mobile apps. Explore some use cases before integrating this secure technology into mobile apps.

By Robert Sheldon • Sept. 12, 2018

Slack encryption will soon include enterprise key management

In a bid to close deals with more large organizations, Slack will soon give customers greater control over the encryption of their data with a new enterprise key management feature.

By Jonathan Dame • Sept. 12, 2018

New tech trends in HR: Josh Bersin predicts employee experience ‘war’

Employee experience, AI and team productivity took the spotlight as blooming trends in HR, as outlined by analyst Josh Bersin to a packed house at the 2018 HR Technology Conference & Expo.

By Scott Wallask • Sept. 12, 2018

4 tips for handling the upgrade process to Windows 10

To ensure a smooth upgrade to Windows 10, IT should take advantage of helpful tools such as the Microsoft Management Console to test Windows 10 application compatibility.

By John Powers • Sept. 12, 2018

Assess IT help desk software options based on these features

Explore communication channels, ticket management, agent management, knowledge base options and reporting capabilities when evaluating prospective help desk management software.

By Gary Olsen • Sept. 11, 2018

“Workflow” apps are a way to do mobile app security for SaaS

Where MDM isn’t possible, building workflows into other enterprise apps gives us a hook for security and management policies.

By Jack Madden • Sept. 11, 2018

AI-assisted image and video search is next content frontier

You can search text, but it's harder to catalog images and video. New tools are automating those processes at the enterprise level.

By Don Fluckinger • Sept. 10, 2018

HR chatbots from Google, IBM to be in the spotlight at HR Tech 2018

The growing use of AI-related technologies in HR may increase reliance on big tech vendors. But that isn't keeping the smaller vendors from developing their own tools.

By Patrick Thibodeau • Sept. 10, 2018

Resistance to all-in cloud ERP systems is large

For many enterprises, ERP and HCM deployments may take the path of hybrid deployments, a trend that is supported by Hewlett Packard Enterprise's quarterly earnings results.

By Patrick Thibodeau • Sept. 7, 2018

AT&T revives Office@Hand UCaaS deal with RingCentral

AT&T has recommitted to its partnership with RingCentral after telling customers earlier this year that it would soon stop supporting the startup's Office@Hand UCaaS platform.

By Jonathan Dame • Sept. 7, 2018

RemoteFX vGPU put out to pasture as Microsoft RDP grows up

RemoteFX vGPU had its run, but Microsoft looks to be done with it now and revealed plans for its deprecation.

By Rachel Berry • Sept. 7, 2018

HubSpot enterprise edition unveiled

In addition to releasing enterprise-level systems, HubSpot unveiled a CMS tool for companies to build and customize websites, and a video tool to help create content.

By Jesse Scardina • Sept. 6, 2018

LogMeIn enhances GoToWebinar with analytics, on-demand viewer

LogMeIn has added interactive analytics and a video editor to GoToWebinar. The vendor also made available to all users a new website for publishing on-demand videos.

By Jonathan Dame • Sept. 6, 2018

Group taps health benefits platform to personalize choices

To boost benefits offerings, the Healthcare Transformation Alliance chose the Welltok platform. All 47 member companies will now share data on claims, health outcomes and more.

By Valerie Silverthorne • Sept. 6, 2018

How HR can help with a digital divide in the U.S.

It's time to put the 'human' back in human resources, said Hollywood Casino's vice president of HR, Robin Schooling, who explains why employees without tech access need extra help.

By Valerie Silverthorne • Sept. 6, 2018

How can IT determine the optimal smartphone lifespan?

Smartphones don't last forever. Here's how organizations can determine their lifecycles to avoid security issues and keep smartphones functioning at peak performance.

By Jack Gold • Sept. 6, 2018

What is the difference between logistics and supply chain management?

Logistics is part of supply chain management, but the two terms are often used synonymously. Here's a quick explanation of how these two are different.

By Dave Turbide • Sept. 6, 2018