Enterprise Software: Page

Apple Business Chat looks to polish customer messaging

Harvesting the power of the iPhone, Safari web browser and other search assets, Apple is looking to cultivate integrated chat between businesses and customers.

By Tsahi Levent-Levi • Aug. 8, 2017

How should companies evaluate team collaboration apps?

Team collaboration isn't one-size-fits-all. Distinct user needs must be considered when creating a collaboration assessment to find the best team collaboration apps for your users.

By Jon Arnold • Aug. 7, 2017

AVST, Collab9 partner on UC platform for governments

In UC news, AVST and Collab9 announce a partnership for FedRAMP-authorized cloud services, while two surveys find corporate email isn't going away anytime soon.

By Katherine Finnell • Aug. 4, 2017

VMware Workstation Pro

VMware Workstation Pro is a 64-bit hosted hypervisor intended to implement virtualization on Microsoft Windows and Linux endpoint computers, such as desktop systems.

By Stephen Bigelow • Aug. 3, 2017

Rise of the graphics-intensive mainstream apps

VDI shops can no longer assume mainstream apps, such as Microsoft Office, do not require GPUs. This type of app, as well as websites and more, are increasingly graphics-intensive.

By Theresa Miller • Aug. 2, 2017

Level 3 offers Amazon Chime cloud collaboration tool as a service

Level 3 has launched Amazon's Chime cloud collaboration tool as a managed service. The move could help Amazon compete with Microsoft and Cisco in the team collaboration market.

By Duncan McCay • Aug. 2, 2017

The integration of CRM with cross-channel marketing breeds agility

Leading enterprises searching for ways to bring agility to the market need look no further than cross-channel marketing.

By George Lawton • July 31, 2017

Smartphones sound the death knell for outbound marketing strategies

Telemarketing might not be dead, but the near-complete saturation of smartphones in the consumer market has landed some death blows to outbound marketing strategies.

By Dan Muse • July 28, 2017

Seeking use cases for digital collaborative whiteboards

As a fairly new business technology, touchscreen whiteboards are trying to find their way into the enterprise market. Some companies, however, are struggling to find use cases.

By Luke O'Neill • July 27, 2017

Disadvantages of interactive whiteboards: Cost, lack of interoperability

Large-screen collaboration devices offer some powerful communications tools. But buyers also need to heed some of the disadvantages of interactive whiteboards.

By Luke O'Neill • July 25, 2017

Infrastructure, endpoints to drive UC tech budget boom in 2018

UC budgets are expected to rise in 2018 as organizations look to update aging voice infrastructure, promote user adoption and extend UC into contact centers.

By Katherine Finnell • July 21, 2017

Recipe for lost customers: Flight cancellations and AI algorithms

As companies enjoy the benefits that automation and AI algorithms bring to next-generation CRM, leaders must closely examine the legal and customer retention ramifications.

By Don Fluckinger • July 20, 2017

How to navigate the Windows ADK download process

The Windows ADK can help ensure Windows 10 compatibility for apps, software and hardware. There are six key steps to the installation process.

By Ed Tittel • July 18, 2017

How can production leveling help companies become lean?

Eliminating waste is an important principle in lean production. Here's a look at how heijunka, or production leveling, can help achieve that.

By Dave Turbide • July 18, 2017

12 Windows 10 GPO settings IT must know

Group Policy Objects in Windows 10 are powerful. IT can use them to turn off the Windows Store app, reshape the Start menu, change how users log in and more.

By Robert Sheldon • July 13, 2017

Microsoft *FINALLY* creates a cloud service provider virtualization license for Windows 10

For many years, we've wanted service provider licensing for Windows desktop OSes. On Monday, Microsoft announced just that. Here's what we know.

By Gabe Knuth • July 13, 2017

Consider key factors in the physical vs. virtual desktop debate

When deciding between physical or virtual desktops, IT admins must evaluate the costs, look at their application requirements and understand their users' needs.

By Jo Harder • July 11, 2017

What inventory KPIs are available in SAP MRP Monitor?

MRP Monitor fills the inventory reporting and analyses gap that exists in SAP ECC, with analyses that enable materials planning success. Here's a look.

By Jawad Akhtar • July 7, 2017

Top five Windows 10 problems and how to solve them

Windows 10 problems persist, despite all the updates Microsoft sends out. Make sure you know the common issues for IT and end users, as well as how to solve them.

By Kelly Stewart • July 6, 2017

UCaaS providers reap the benefits of changing attitudes toward cloud

Many organizations are viewing UCaaS as a more secure alternative to their on-premises technologies. Is it time for you to consider unified communications as a service?

By Irwin Lazar • July 5, 2017

What core components are included in an SAP APO overview?

SAP Advanced Planning and Optimization enables companies to better sense market demand, quickly react with timely supply, and meet and maintain higher service levels.

By Jawad Akhtar • July 3, 2017

How to use the Windows Assessment and Deployment Kit for Windows 10

It's important for IT admins to know everything is going to work before they deploy Windows 10 desktops. They can use the tools in the Windows ADK to do just that and more.

By Ed Tittel • July 3, 2017

Zoom Connector takes video conferencing service to Cisco hardware

Zoom is offering its cloud-based video conferencing service on Cisco hardware through its integration app, Zoom Connector. Zoom's service competes with Cisco WebEx.

By Duncan McCay • June 22, 2017

Are third-party firewalls worth the investment?

It might be effective, but Windows Firewall is not the be-all and end-all of security. In some cases, third-party firewalls add the extra layer of protection IT needs.

By Brien Posey • June 22, 2017

Get into the groove of Office 365 licensing for VDI

Virtual desktops change the traditional licensing game. Office 365 typically allows for five device installs, but the rules are different in an Office 365 VDI deployment.

By Kelly Stewart • June 20, 2017