Enterprise Software: Page

What are SMART goals?

SMART is a best practice framework for setting goals that are specific, measurable, achievable, realistic and time-bound.

By Kinza Yasar, Katie Terrell Hanna • May 12, 2025

What is video conferencing?

Video conferencing is a live, visual connection between two or more remote parties over the internet that simulates a face-to-face meeting.

By Wesley Chai, Irwin Lazar, Paul Kirvan • May 12, 2025

The difference between a traditional and hybrid meeting room

The old meeting room is gone for good. Companies need to employ technology that permits all of their workers to collaborate, whether they are at home, in the office or on the road.

By Jon Arnold • May 12, 2025

What is OEM (original equipment manufacturer)?

An original equipment manufacturer (OEM) is a company that produces hardware or software that is later marketed and sold under another company's brand.

By John Moore, Spencer Smith, Katie Terrell Hanna • May 9, 2025

What is Google Drive?

Google Drive is a cloud-based storage service that allows users to store and share files online.

By Erica Mixon, Ivy Wigmore, Katie Terrell Hanna • May 8, 2025

The brutal customer experience lesson of Nike’s RTFKT NFTs

Nike sinks as Adidas rises in the NFT world.

By Don Fluckinger • May 8, 2025

Why is sustainable marketing important?

Sustainable marketing is important because it raises awareness of environmental and social issues. On a business level, it can improve brand loyalty and worker engagement.

By Tim Murphy • May 7, 2025

Epicor ERP adds agentic AI capabilities for supply chain

Epicor Prism's new agentic AI use cases aim to make supply chain processes more efficient and productive for its manufacturing customers.

By Jim O'Donnell • May 6, 2025

ServiceNow rolls into Salesforce territory with CRM agentic AI

ServiceNow makes its pitch to be a CRM, adding CPQ and order management features.

By Don Fluckinger • May 6, 2025

An explanation of customer relationship management (CRM)

CRM systems combine data, strategies and technology to manage customer interactions. Features include automation, lead tracking, and analytics to improve service and drive sales.

By Sabrina Polin, Tommy Everson • May 6, 2025

7 tips for writing an RFP for an ATS (with template)

Including information like budget in an RFP is important because it can help vendors decide if their application is a good fit. Learn more about an RFP for an ATS.

By Eric St-Jean • May 6, 2025

UCaaS vs. CCaaS vs. CPaaS: What’s the difference?

It can be difficult to make sense of popular cloud communications service models. Compare UCaaS vs. CCaaS vs. CPaaS to understand their differences and how they can be used together.

By Katherine Finnell • May 6, 2025

Salesforce releases Agentforce for HR, more

Salesforce customizes its agents for more verticals and begins benchmarking its agentic AI.

By Don Fluckinger • May 6, 2025

Running GPU passthrough for a virtual desktop with Hyper-V

IT needs to deliver quality to UX for desktops users, and sometimes edge cases arise. For example, they might need to configure GPU passthrough for power user virtual desktops.

By Brien Posey • May 5, 2025

How to troubleshoot an RDP remote session stuck at configuring

Admins forced to troubleshoot a Microsoft RDP session stuck at configuration must understand these key steps to fix their issue and be able to adapt them to their environment.

By Brien Posey • May 5, 2025

5 steps to address hybrid meeting equity

Taking the steps necessary to ensure that employees can attend meetings, regardless of location, takes time, but new tools can help to ensure everyone is communicating effectively.

By Irwin Lazar • May 5, 2025

6 metrics to calculate your applicant tracking system ROI

Metrics like time saved by recruiters and cost per hire can give insight into whether an ATS is delivering ROI. Learn how to measure these KPIs and evaluate success.

By Eric St-Jean • May 2, 2025

4 steps for using predictive analytics in demand planning

Many companies are already carrying out demand planning, and predictive analytics can potentially help improve the results of that process. Learn more.

By Paul Maplesden • May 2, 2025

10 steps for implementing an applicant tracking system

Implementations are expensive and can negatively affect company operations if not carried out correctly. Learn the right steps to follow for an ATS implementation.

By Eric St-Jean • May 2, 2025

Hybrid meeting technology helps AV teams address equity

Ensuring remote and in-office workers share the same meeting experience is a constant challenge. Vendors are helping companies solve this video equity problem.

By David Maldow • May 2, 2025

What is mobile platform as a service (MPaaS)?

Mobile platform as a service (mPaaS) is a specialized type of PaaS designed to provide an integrated development environment (IDE), deployment platform, lifecycle management and analytics for mobile and web applications.

By Stephen Bigelow, Scott Robinson • May 1, 2025

How CHROs can guide their company through AI transformation

By fostering a culture of AI literacy, organizations can better navigate the complexities of AI adoption. Learn how CHROs can help bring about a smooth transition.

By Eser Rizaoglu • May 1, 2025

Why is document version control important?

Although best practices have changed, many organizations lack a suitable versioning strategy. Proper document version control can improve collaboration and fact-checking.

By Laurence Hart , Geoffrey Bock • May 1, 2025

End users can code with AI, but IT must be wary

The scale and speed of generative AI coding -- known as vibe coding -- are powerful, but users might be misapplying this technology to create efficiency and security problems.

By Gabe Knuth • April 30, 2025

What is lean manufacturing?

Lean manufacturing is a methodology that focuses on minimizing waste within manufacturing systems while simultaneously maximizing productivity.

By Diann Daniel • April 29, 2025