Enterprise Software: Page

ERP customers seek answers to AI questions before investing

ERP customers say yes to AI investments, as long as they can realize efficiency and productivity gains.

By Jim O'Donnell • April 21, 2025

What is a mobile VPN?

A mobile virtual private network (mobile VPN) is a type of VPN specifically designed to maintain a stable and secure connection while a user moves across different networks.

By Alexander Gillis • April 21, 2025

5 key issues in performance management

Problems with the performance management process can lead to consequences such as discrimination or retaliation claims against a company. HR staff should learn about key issues.

By Lynda Spiegel • April 21, 2025

What will be the future of the workplace?

The future of the workplace includes varying return-to-office plans, flexible work locations and AI assistants to help employees with collaboration and productivity.

By David Maldow • April 18, 2025

LMS vs. LCMS: Find out which learning system is right for you

Instructors and students use an LMS, while an LCMS is primarily used by learning content creators. Learn more about the differences between LMSes and LCMSes.

By Jacob Roundy • April 18, 2025

Building mobile security awareness training for end users

Do concerns of malware, social engineering and unpatched software on employee mobile devices have you up at night? One good place to start is mobile security awareness training.

By Andrew Froehlich • April 18, 2025

Why are loyalty programs important?

Loyalty programs can help organizations retain their most valuable customers with special offers. They can also gather useful marketing data, increase referrals and more.

By Robin Gareiss • April 17, 2025

Tariffs and CX: Hold on to customers during an economic storm

Delivering excellent customer experience is a tough job on regular days. Now add rising prices because of tariffs.

By Don Fluckinger • April 16, 2025

AI and video conferencing come together at Enterprise Connect

While AI seemed like the star of the show at Enterprise Connect, video is still a key technology for UC buyers. Explore the top video trends from the conference.

By David Maldow • April 16, 2025

How to enable and use Windows Update for Business reports

Organizations that use Windows Update for Business to manage Windows OS updates and patches should learn how to make the most of the reporting features it offers.

By Gary Olsen • April 15, 2025

Who owns Omnissa and what’s next for this vendor?

As VMware customers adjust to Omnissa, they might want a deeper understanding of who exactly owns the vendor and how the company is structured.

By Rob Bastiaansen • April 15, 2025

9 document management best practices

Organizations can follow document management best practices, such as defining goals and implementing access control, to organize and secure their content.

By Jordan Jones • April 15, 2025

AI provides foundation for Atlassian customer service app

Atlassian will enter the world of customer service by extending its current internal ticketing tool to its users' customers.

By Don Fluckinger • April 14, 2025

How to use Windows Update for Business with Intune

When organizations deploy Windows OS updates, they can use Windows Update for Business alongside Intune to closely manage all aspects of those updates.

By Peter van der Woude • April 14, 2025

How do green marketing and sustainable marketing differ?

Many organizations use green and sustainable marketing to build trust with consumers. Green marketing focuses on the environment, whereas sustainable marketing is broader.

By Tim Murphy • April 11, 2025

What is COPE (corporate-owned, personally enabled)?

COPE (corporate-owned, personally enabled) is a mobile device management model that allows employees to use corporate-owned mobile devices for specific types of personal use.

By Brien Posey, Katie Terrell Hanna • April 11, 2025

Companies prep for NG911 implementation but hurdles remain

This year's Enterprise Connect featured the first-ever panel examining the rollout of NG911. Emergency calls funneled over IP will give first responders valuable information.

By Irwin Lazar • April 10, 2025

What is a remote desktop and how does it work?

A remote desktop is a program or an operating system feature that allows a user to connect to a computer in another location, see that computer's desktop and interact with it as if it were local.

By Reda Chouffani, Rahul Awati • April 10, 2025

HubSpot users get more Breeze generative AI agents

HubSpot users get agents for sales, service and marketing.

By Don Fluckinger • April 10, 2025

Infor offers process mining, automation in CloudSuite ERP

With Velocity Suite, Infor embeds process mining, automation and generative AI into its industry-specific CloudSuite ERP.

By Jim O'Donnell • April 10, 2025

An explanation of DEI

Diversity, equity and inclusion aims to address specific disparities in the workplace. By implementing DEI policies, organizations can improve performance and well-being.

By Tommy Everson • April 9, 2025

What is a lean water spider?

Lean water spider, or water spider, is a term used in manufacturing that refers to a position in a production environment or warehouse.

By Alexander Gillis • April 9, 2025

Salesforce adds Agentforce to field service verticals

Salesforce spreads Agentforce's net to field service, across numerous industries.

By Don Fluckinger • April 9, 2025

How to set up a work profile on Android

IT can enable devices for both work and personal use, but this raises questions about security and privacy. Learn how Android Enterprise work profiles help protect corporate data.

By Brien Posey, Michael Goad • April 9, 2025

What is a digital twin?

A digital twin is a virtual representation of a real-world entity or process.

By Mary Shacklett , David Essex • April 9, 2025