Enterprise Software: Page
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12 books to read about women in STEM
Women in STEM have often been overlooked, but here are some books highlighting their achievements and struggles to encourage future generations.
By Ava DePasquale • June 12, 2024 -
Expert Advice
5 steps to a successful ECM implementation project
Implementing an ECM system is not all about technology; it's also about the people. A proper rollout requires feedback from key business departments and personnel.
By Jordan Jones • June 11, 2024 -
IFS buys industrial asset management provider Copperleaf
IFS acquires asset investment management provider Copperleaf Technologies, adding to its portfolio of applications that help companies manage their physical and digital assets.
By Jim O'Donnell • June 11, 2024 -
RingCentral pushes AI deeper into sales tech, integrates Teams
Among other new features, RingCentral pushes its RingSense conversational intelligence deeper into the sales market with new integrations, where it meets a crowd of tech competitors.
By Don Fluckinger • June 11, 2024 -
digital profiling
Digital profiling is the process of gathering and analyzing information about an individual that exists online.
By Katie Terrell Hanna • June 11, 2024 -
fishbone diagram
A fishbone diagram, also known as an Ishikawa diagram, or a cause-and-effect diagram, is a visualization tool for categorizing the potential causes of a problem.
By Sarah Lewis • June 11, 2024 -
Expert Advice // When to use Group Policy for desktop management
How to edit a Domain Group Policy for a Windows desktop
When IT administrators need to edit a Group Policy at the domain level, they can download the RSAT management tool and change policies from the local Windows desktop.
By Brien Posey • June 10, 2024 -
Pegasystems’ Blueprint enables automation with no code
Pegasystems uses generative AI to simplify previously difficult development tasks that unite back-office and front-office data, and launches a GenAI-led learning system.
By Don Fluckinger • June 10, 2024 -
customer retention
Customer retention is a metric that measures customer loyalty, or an organization's ability to retain customers over time.
By Scott Sachs, Alexander Gillis, Cameron Hashemi-Pour • June 10, 2024 -
Expert Advice // Managing mobile payments for business
How to manage 4 common mobile payment issues
Mobile payments provide customers with a fast and secure way to pay without cash or physical cards. Managing these systems can be a complex task for organizations, however.
By Michael Goad • June 7, 2024 -
Eloqua
Eloqua is a marketing automation platform that follows a cloud-based software-as-a-service (SaaS) model.
By Andrew Zola • June 7, 2024 -
Catastrophic AI risks highlight need for whistleblower laws
Developers want AI-specific laws to protect them if they need to expose potential risks from AI systems. Legal experts say existing whistleblower laws may offer little protection.
By Patrick Thibodeau • June 6, 2024 -
Opinion
By acquiring Cameyo, Google fully commits to enterprise EUC
With the acquisition of Cameyo, Google puts ChromeOS into consideration in enterprises alongside thin clients, repurposed PCs or even laptops running Windows.
By Gabe Knuth • June 6, 2024 -
Slack lists drops, edging it ever closer to project management
Slack isn't a full-fledged project management platform. But new features help users organize, assign and track tasks as they would in more sophisticated clouds.
By Don Fluckinger • June 6, 2024 -
SAP snaps up WalkMe for $1.5B
SAP acquires the digital adoption platform vendor in a bid to expand its portfolio of applications that helps customers moving from on-premises infrastructure to the cloud.
By Jim O'Donnell • June 5, 2024 -
Headless CMS vendor Contentstack integrates generative AI
Incorporating consulting services and flexible accommodations for different LLMs, developer-focused Contentstack offers its own take on GenAI for CMS.
By Don Fluckinger • June 5, 2024 -
SAP highlights business AI partnerships, puts Joule in spotlight
On the first day of Sapphire, SAP focused on business AI and the criticality of its GenAI assistant. But analysts say the emphasis on AI might be too forward-looking for customers.
By Jim O'Donnell • June 4, 2024 -
Expert Advice // Navigate SharePoint 2019's end of life
What to know about SharePoint 2019’s end of life
As SharePoint 2019 approaches its end of life, users can expect reduced support. Migration to newer platforms like SharePoint Online can offer ongoing security and functionality.
By Jordan Jones • June 4, 2024 -
7 ways AI is affecting the travel industry
AI has entrenched itself in the travel industry, assisting with planning, booking and customer service. Here's where you might see it in your travels.
By Alison Roller • June 4, 2024 -
SAP brings CX apps under one platform, debuts CX AI Toolkit
SAP releases a CX-specific AI toolkit that enables a digital 'personal shopper' and custom deployments of generative AI throughout the customer experience.
By Don Fluckinger • June 4, 2024 -
SAP Sapphire likely to offer dual cloud, AI agendas
SAP Sapphire will likely focus on pragmatic guidance for cloud and AI, along with examples of how to derive business value and successfully undergo complex transformations.
By Jim O'Donnell • June 3, 2024 -
Judge weighs arguments in Workday AI bias case
A judge in San Francisco is considering whether existing laws apply to AI bias claims in hiring, amid allegations that Workday's software discriminates against certain applicants.
By Patrick Thibodeau • June 3, 2024 -
Build or buy fintech AI? To Mastercard, the answer is ‘both’
Mastercard's operations CTO discusses the company's data principles, global contact center outlay, and its rubric for building vs. buying AI -- not just the generative kind.
By Don Fluckinger • June 3, 2024 -
Expert Advice // Best practices for employee surveys
12 of the most important questions for an onboarding survey
Onboarding is an important time in the employee experience, and a survey can give HR staff insight into how to improve the process. Learn more about what questions to add.
By Luke Marson • June 3, 2024 -
Hasso Plattner exits, marking end of era for SAP
The departure of Hasso Plattner signals both an end and a new beginning for SAP as the company aims to push forward on its cloud strategy and make a name for itself in AI.
By Jim O'Donnell • May 31, 2024