Enterprise Software: Page
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Microsoft Copilot+ PC faces enterprise challenges
To succeed with enterprises, pricing for Copilot+ PC will have to come down for high-volume sales and business software will need to run well on Arm-based systems.
By Antone Gonsalves • May 21, 2024 -
Opinion // Omdia Analysts' Perspectives
Generative AI’s role in the rebirth of knowledge management
Generative AI could help organizations realize the tacit knowledge-sharing benefits that were touted in the late 1990s for the discipline of knowledge management.
By Brian McKenna • May 21, 2024 -
Epicor unveils Grow portfolio of AI, BI capabilities
Epicor unveiled AI and BI capabilities in its new Epicor Grow portfolio, including Prism, which enables customers to build generative AI tasks on their Epicor ERP data.
By Jim O'Donnell • May 21, 2024 -
MuleSoft integration tackles EDI supply chain data issues
Salesforce integrates EDI data into its platform for users who deal with many suppliers -- or distributors -- with MuleSoft in an attempt to solve an age-old integration snafu.
By Don Fluckinger • May 17, 2024 -
CEOs see business case for creating AI-powered chief execs
CEOs consider AI virtual counterparts to handle routine tasks and provide feedback, boosting efficiency and supporting strategic decisions.
By Patrick Thibodeau • May 17, 2024 -
Expert Advice
SharePoint vs. Box: What’s the difference?
SharePoint and Box both help users manage and store content. Yet, to choose the right tool, organizations should first consider their integration and security requirements.
By Christine Campbell • May 17, 2024 -
Industry 4.0
Industry 4.0 refers to the fourth industrial revolution and the cyber-physical transformation of manufacturing.
By Brien Posey, Diann Daniel, Cameron Hashemi-Pour • May 16, 2024 -
Avaya looks ahead with acquisition, cloud CX, RingCentral deal
Rumors of Avaya's demise have been greatly exaggerated, CEO Alan Masarek assures longtime customers while making acquisitions, partnership deals and building a SaaS CX stack.
By Don Fluckinger • May 15, 2024 -
What is patch management? Lifecycle, benefits and best practices
Patch management is the subset of systems management that involves identifying, acquiring, testing and installing patches, or code changes, that are intended to fix bugs, close security holes or add features.
By David Essex , Brien Posey • May 15, 2024 -
Google readies Gemini for Workspace, adds AI ‘Teammate’
Google will roll out new GenAI in Gmail and Docs first and then other apps throughout the year. In 2025, Google plans to introduce an AI-powered assistant named Teammate.
By Antone Gonsalves • May 15, 2024 -
Genesys debuts customer service GenAI, journey management
Customer journey management and a bevy of generative AI tools, including more trademark empathy detection, were added to Genesys Cloud's contact center platform.
By Don Fluckinger • May 15, 2024 -
9 keys to a killer recruitment marketing strategy
In a hiring market that presents unprecedented challenges, every HR and recruiting team needs to develop a marketing strategy to attract top-notch candidates. Here's how.
By Pam Baker • May 14, 2024 -
Quiet quitting explained: Everything you need to know
While not a new concept, the term 'quiet quitting' has recently gained popularity on social media as some employees reject the hustle culture and set job boundaries.
By Amanda Hetler • May 14, 2024 -
Expert Advice // Managing mobile payments for business
4 steps to ensure mobile payment security
Mobile payments are popular for their convenience, but are they secure? IT must put best practices in place to keep sensitive information safe during the mobile payment process.
By Will Kelly • May 14, 2024 -
Opinion // Omdia Analysts' Perspectives
AI PCs need apps with broad use cases to gain traction
There are many ways local AI on PC hardware can help users, but the broader use cases aren't there yet. Learn about the emerging AI PC market and where it still needs to grow.
By Gabe Knuth • May 14, 2024 -
HR vendors give managers more upskilling control
New tools from Oracle and ServiceNow focus on giving business leaders more control over upskilling and reskilling in an effort to address the AI skills gap.
By Patrick Thibodeau • May 14, 2024 -
10 best remote networking tips
Discover the challenges of remote work. Explore virtual networking tips, such as joining online communities, hosting virtual coffee breaks and hopping on informal video calls.
By Kinza Yasar • May 14, 2024 -
director of employee engagement
Director of employee engagement is one of the job titles for a human resources (HR) manager who is responsible for an organization's employee engagement strategy.
By Nick Barney, Patrick Thibodeau • May 14, 2024 -
Salesforce adds generative AI tools to Education Cloud
Customers discuss Salesforce's GenAI push into education with features that target business process automation for K-12 and college students and administrators.
By Don Fluckinger • May 14, 2024 -
Expert Advice
An 11-step patch management process to ensure success
Following these steps will make patch management more reliable and less stressful and keep your software updated, largely bug-free and secure from cyberthreats.
By Brien Posey • May 13, 2024 -
Expert Advice
5 tips for inclusive hybrid meetings
For successful hybrid meeting collaboration, businesses need to empower remote and on-site employees with a full suite of features and high-quality gear.
By David Maldow • May 13, 2024 -
Expert Advice
The risks of failed patch management
Some risks -- like security vulnerabilities and system downtime -- are obvious, others not so much. Good patch management also requires weighing the possible risks of patching.
By Esther Shein • May 13, 2024 -
What is business process modeling?
Business process modeling, often called process modeling, is the graphical representation or illustration of an organization's business processes.
By Rahul Awati, Anne Stuart • May 10, 2024 -
digital HR
Digital HR is the digital transformation of HR services and processes through the use of social, mobile, analytics and cloud (SMAC) technologies.
By Nick Barney, Diann Daniel • May 10, 2024 -
FTC’s noncompete ban could increase turnover in tech
The FTC noncompete ban could drive higher quit rates, affecting innovative sectors like technology. Experts say HR managers must balance talent gains with potential staff losses.
By Patrick Thibodeau • May 9, 2024