Enterprise Software: Page

Intel promotes new computing era with AI PC

Intel says its upcoming Core Ultra will help lead personal computing to the AI PC era by making AI processing a mainstream task on PCs, like office productivity and video editing.

By Antone Gonsalves • Sept. 20, 2023

Oracle adds employee recognition, rewards to its cloud HCM

Oracle boosts its Cloud HCM suite with an employee recognition platform and healthcare-tailored workforce scheduling tool, leveraging insights from its $28B Cerner Corp. purchase.

By Patrick Thibodeau • Sept. 20, 2023

Microsoft Dynamics 365

Dynamics 365 is a cloud-based portfolio of business applications from Microsoft that are designed to help organizations improve operational efficiency and reduce business complexity while controlling costs.

By Jesse Scardina, Rahul Awati • Sept. 20, 2023

Industrial operations needs open technology ecosystem

To fully realize the productivity promises of Industry 4.0, manufacturers need to take an open ecosystem approach that integrates proprietary OT systems with IT systems.

By Jim O'Donnell • Sept. 19, 2023

What are the advantages and disadvantages of MOOCs?

The need to continuously retrain employees has contributed to the growing popularity of massive open online courses. Explore the pros and cons of this learning approach.

By Mary Pratt • Sept. 19, 2023

4 ways that I use generative AI as an analyst

Many use cases for generative AI involve projecting to the future and aren't currently easy to use. However, these four use cases are available currently with generative AI.

By Gabe Knuth • Sept. 19, 2023

How to reduce customer service costs

As organizations adjust to today's economy, CX managers should implement new technologies and strategies to reduce customer service costs without sacrificing quality.

By Scott Sachs • Sept. 19, 2023

Smartsheet scales project management for larger customers

The work collaboration platform vendor's updates scale capabilities for task views, high-volume data management and visualizations to simplify organization for larger customers.

By Mary Reines • Sept. 19, 2023

Oracle’s CX GenAI tools consolidate data, manage knowledge

The cloud platform vendor unveiled GenAI tools to increase productivity for marketers, sales teams and customer service agents by creating content and retrieving information.

By Mary Reines • Sept. 19, 2023

Zoom releases work management tools for the contact center

The video conferencing vendor expands its CCaaS offerings with its Workforce Engagement Management suite, which includes forecasting and scheduling tools for agents and managers.

By Mary Reines • Sept. 18, 2023

How to handle rugged device management in the enterprise

Certain endpoint use cases require ruggedization to ensure devices aren't physically compromised. IT still needs to manage these devices, regardless of the OS or device type.

By Ed Tittel, Will Kelly • Sept. 18, 2023

FaceTime

FaceTime is a proprietary video and audio calling service developed by Apple Inc., primarily used on iOS, iPadOS and macOS devices.

By Margaret Jones, Katie Terrell Hanna • Sept. 18, 2023

Industry 4.0 manufacturing success depends on enabling people

Industry 4.0 success requires giving frontline workers the digital tools they need to solve problems and open, rather than closed, systems to drive collaboration.

By Jim O'Donnell • Sept. 15, 2023

Employers cutting remote, hybrid work from tech job ads

Employers are being less upfront in job ads about the possibility of remote and hybrid work. The percentage of tech job ads that mention it has declined from a peak last summer.

By Patrick Thibodeau • Sept. 15, 2023

Social media marketing strategies: Cut cliches, add opinions

Effective online engagement with customers starts with conversations that use feelings and opinions, rather than cliches and facts, to build lasting relationships.

By Mary Reines • Sept. 14, 2023

skill-based learning

Skill-based learning develops students through hands-on practice and real-world application.

By Sam Campanella • Sept. 14, 2023

pick to light

Pick to light is order fulfillment technology that employs alphanumeric displays and buttons at storage locations to guide the manual picking and recording of items for shipment.

By David Essex • Sept. 13, 2023

Comparing iPhone vs. Android for business

Organizations deploying or managing smartphones for corporate use should know how iPhone and Android compare in an enterprise setting. Factors such as UX are key differences.

By Katie Fenton • Sept. 13, 2023

Pegasystems releases new GenAI tools for Pega Infinity ‘23

The vendor is out with new GenAI features for Pega Infinity '23. It also renews its business process management focus and makes other updates generally available.

By Mary Reines • Sept. 13, 2023

Maximize application performance with VDI optimization tools

IT administrators should look into different VDI optimization tools to reduce the amount of resources used and maximize performance. Learn all about these tools and their benefits.

By Alastair Cooke, Chris Twiest • Sept. 13, 2023

Compare rugged phones vs. rugged cases for enterprise users

In use cases that require ruggedized devices, organizations can choose to go with fully ruggedized devices or standard devices with rugged cases. Learn how to make that choice.

By Gary Olsen • Sept. 12, 2023

supply chain transformation

Supply chain transformation is the addition and integration of technology to improve supply chain performance, optimize costs and mitigate risks.

By Wesley Chai, Rahul Awati • Sept. 12, 2023

HR and payroll: 12 benefits of an integrated system

Integrating HR and payroll can benefit companies in various ways, including avoiding entry duplication and reducing costs. Learn more about how using one system can help.

By Eric St-Jean • Sept. 12, 2023

people analytics (HR analytics)

People analytics, also known as human resources (HR) analytics and talent analytics, is the use of data analysis on candidate and employee issues to understand their effect on business goals and evaluate the effectiveness of HR initiatives.

By Alexander Gillis, Diann Daniel • Sept. 12, 2023

distribution requirements planning (DRP)

Distribution requirements planning (DRP) is a systematic process to make the delivery of goods more efficient by determining which goods, in what quantities and at what location, are required to meet anticipated demand.

By Jim O'Donnell • Sept. 12, 2023