News
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19 Mar 2026 / Architecture & Strategy
Dell Data Orchestration Engine joins AI data pipeline fray
Dell jumps into the ring with NetApp and Vast Data, unveiling a new AI data orchestration product built on its Dataloop acquisition as Nvidia STX shakes up the storage industry.
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19 Mar 2026 / BI Technology
ThoughtSpot domain-specific Spotter agents target AI success
With many enterprises struggling to successfully develop AI tools, the vendor's latest capabilities help AI applications access the context they need to be production-ready.
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18 Mar 2026 / Customer Service & Contact Center
RingCentral AIR Pro automates CX with agentic agents
RingCentral launched AIR Pro, an agentic AI platform to autonomously handle customer interactions with enterprise integrations, prebuilt agents and no-code tools.
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18 Mar 2026 / Marketing & Sales
Qualtrics expands synthetic research marketing, testing tech
Qualtrics attempts to meld agentic AI and digital twins for A/B testing in marketing and product development, and to improve CX.
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18 Mar 2026 / Data Management Strategies
Snowflake intros SnowWork to automate tasks with AI
The platform, which is now in research preview, is designed to provide users with agent-powered collaboration capabilities that can automate actions and workflows.
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17 Mar 2026 / Containers & Virtualization
Nvidia NemoClaw, JFrog shore up OpenClaw security
OpenClaw's viral popularity shows AI agents have arrived, according to Jensen Huang, but it's also highlighted the new application security risks they pose.
Technology Insights
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19 Mar 2026 / Implementation
Cloud ERP vs. on-premises ERP: Key differences
Understanding the differences between on-premises ERP and cloud ERP, especially multi-tenant SaaS, is critical in buying decisions. Here's how they compare in 12 important areas.
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19 Mar 2026 / Operating Systems & Devices
How to remove a work profile from an Android device
When a user leaves their organization or loses their device, it's time to remove their Android work profile. Learn three methods to delete a work profile on an end-user device.
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19 Mar 2026 / Customer Service & Contact Center
8 contact center metrics to improve agent performance and CX
These metrics measure and report on productivity and effectiveness at the contact center agent level to ensure performance aligns with the overall mission of the organization.
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18 Mar 2026 / Database Management
12 top open source databases for enterprise use
Open source databases offer viable alternatives to proprietary systems. This guide offers 12 popular options across relational, NoSQL and source-available technologies.
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