News
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12 Mar 2026 / Data Management Strategies
Qdrant raises $50M in funding to fuel vector database growth
With VCs cautious about investing in data management providers, the financing, which will be used for R&D and go-to-market initiatives, serves as validation of the vendor's vision.
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12 Mar 2026 / BI Technology
GoodData's Context Management aims to make AI trustworthy
The new context layer includes semantic modeling and governance to make data consistent and discoverable for AI and could help the vendor distinguish itself from some competitors.
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12 Mar 2026 / Marketing & Sales
Stitch Fix's AI brand agent -- with human help -- nails the look
You can't legislate good taste, but you can have agentic AI steer customers into it.
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12 Mar 2026 / Customer Service & Contact Center
Agentforce Contact Center brings native CCaaS to Salesforce
Salesforce launches Agentforce Contact Center, a native CCaaS platform that unifies voice, AI, CRM and digital channels to deliver personalized, proactive customer service.
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11 Mar 2026 / Architecture & Strategy
After rebrand, Everpure extends high availability to files
The company formerly known as Pure Storage is opening new competitive fronts with ActiveCluster for files and plans to add data intelligence from its 1touch acquisition.
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10 Mar 2026 / Automation & Orchestration
Microsoft 365 E7 adds AI governance; prices draw critiques
Microsoft's Agent 365 is the vendor's answer to enterprise AI agent qualms, but a pricey tie-in for the "work-in-progress" platform with Microsoft 365 raised eyebrows this week.
Technology Insights
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18 Mar 2026 / DevOps Tech & Culture
DevOps roles explained: Key jobs, responsibilities and skills
More than most IT initiatives, DevOps is built around people. Involve the right professionals, and get those people primed to work in concerted ways.
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16 Mar 2026 / DevOps Tech & Culture
Building a strong DevOps culture: A guide for business leaders
An effective DevOps culture blends collaboration, shared accountability, automation and continuous learning, with leadership aligning incentives to drive better delivery outcomes.
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12 Mar 2026 / Data Science & Analytics
8 benefits of using big data for businesses
Big data is a valuable resource for improving business processes and driving innovation. Here are eight ways big data applications benefit companies.
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12 Mar 2026 / Customer Experience Management
15 customer service email templates and tips
Email remains a key customer service channel for many organizations. Explore 15 customer service email templates teams can use to respond to common support scenarios.
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