News
-
18 Mar 2026 / Customer Service & Contact Center
RingCentral AIR Pro automates CX with agentic agents
RingCentral launched AIR Pro, an agentic AI platform to autonomously handle customer interactions with enterprise integrations, prebuilt agents and no-code tools.
-
18 Mar 2026 / Marketing & Sales
Qualtrics expands synthetic research marketing, testing tech
Qualtrics attempts to meld agentic AI and digital twins for A/B testing in marketing and product development, and to improve CX.
-
18 Mar 2026 / Data Management Strategies
Snowflake intros SnowWork to automate tasks with AI
The platform, which is now in research preview, is designed to provide users with agent-powered collaboration capabilities that can automate actions and workflows.
-
17 Mar 2026 / Containers & Virtualization
Nvidia NemoClaw, JFrog shore up OpenClaw security
OpenClaw's viral popularity shows AI agents have arrived, according to Jensen Huang, but it's also highlighted the new application security risks they pose.
-
17 Mar 2026 / UC Strategy
Mitel elevates hybrid cloud control with Edge and WX
Mitel Edge and WX enable organizations to maintain control of critical systems while taking advantage of AI for streamlined workflows and communication.
-
17 Mar 2026 / HR Administration Technology
Workday's new (old) CEO reveals Sana agentic AI updates
Doing work in Workday could become simpler with agentic AI.
Technology Insights
-
18 Mar 2026 / DevOps Tech & Culture
DevOps roles explained: Key jobs, responsibilities and skills
More than most IT initiatives, DevOps is built around people. Involve the right professionals, and get those people primed to work in concerted ways.
-
17 Mar 2026 / Cloud Deployment & Architecture
Top 8 benefits of hybrid cloud for business
Why choose between public cloud and private systems when you can have both? With hybrid cloud, enterprises can address workload requirements, business demands and budgetary needs.
-
17 Mar 2026 / CIO Strategy
A day in the life of a CIO: 5 real examples
In a typical day, CIOs juggle outages, strategy and global teams. Insights from five CIOs reveal how they manage it all.
-
17 Mar 2026 / Employee Experience
What is manager self-service?
Manager self-service is a type of human resource management (HRM) platform that gives supervisors immediate access to employee information and facilitates employee-related actions.
Topics Covered
- App Architecture
- AWS
- Business Analytics
- CIO
- Cloud Computing
- Content Management
- Customer Experience
- Data Backup
- Data Center
- Data Management
- Disaster Recovery
- Enterprise AI
- Enterprise Desktop
- ERP
- Health IT
- Healthcare Payers
- Healthtech Analytics
- HealthtechSecurity
- HRSoftware
- IoT Agenda
- IT Channel
- IT Operations
- Mobile Computing
- Networking
- Oracle
- Patient Engagement
- Pharma Life Sciences
- Rev Cycle Management
- SAP
- Security
- Software Quality
- Storage
- Sustainability and ESG
- Unified Communications
- Virtual Desktop
- Virtual Healthcare
- VMware
- WhatIs
- Windows Server