Enterprise Software: Page

Omnissa found its voice in the post-VMware era

Omnissa One 2025 highlighted developments like App Volumes for physical devices and server management in Workspace One. This is a big shift from previous vague announcements.

By Gabe Knuth • Sept. 18, 2025

What are the 7 stages of the sales pipeline?

The seven stages of the sales pipeline are prospecting, lead qualification, initial contact, proposal, negotiations, deal closing and customer retention.

By Griffin LaFleur • Sept. 18, 2025

Workday previews a dozen AI agents, acquires Sana

Workday previews 12 agents, with a 13th pending completion of Paradox acquisition.

By Don Fluckinger • Sept. 16, 2025

There are ‘50 shades of clean core’ for SAP customers

In this Q&A, Michael Lemashov and Denis Malov of JDC Group discuss the strategies for SAP customers to achieve a clean core and introduce tech like AI into legacy systems.

By Jim O'Donnell • Sept. 16, 2025

Is SEO dead? How GenAI changed search

No, SEO is not dead. Despite the rise of AI search, SEO remains the biggest source of web traffic and can help brands appear in AI search.

By Tim Murphy • Sept. 16, 2025

How to create an employee training plan: 7 steps + template

Employee training requires a comprehensive plan to ensure that training methods are user-friendly, effective and aligned with the goals of employees and the organization.

By Eric St-Jean • Sept. 15, 2025

What is mobile threat defense (MTD)?

Mobile threat defense (MTD) software protects organizations and individuals from security threats on mobile platforms.

By Nick Barney, Alexander Gillis, Brien Posey • Sept. 15, 2025

Avaya, Mitel bet on hybrid on-premises unified communications

Avaya and Mitel's restructuring does not spell the end of on-premises unified communications. Hybrid models remain key for many organizations.

By Moshe Beauford • Sept. 15, 2025

9 features to look for in an OMS

Software evaluation teams should choose the OMS that best addresses their organization's unique requirements. Learn what features to look for in an order management system.

By James Kofalt • Sept. 12, 2025

What is device as a service (DaaS)?

The device as a service (DaaS) model offers PCs, smartphones and other mobile computing devices as a paid service.

By Nick Barney, Brien Posey • Sept. 11, 2025

Box upgrades AI document extraction and security services

Box dives into agentic AI for enhanced security and intelligent document processing.

By Don Fluckinger • Sept. 11, 2025

8 tools to support a content audit

These leading content audit tools can enhance content optimization and refine SEO strategies, ultimately boosting organic traffic performance.

By Christine Campbell • Sept. 11, 2025

RFID vs. NFC: Learn the pros and cons of each

While NFC is a subset of RFID technology, the two have some key differences, including cost and security. Learn more about RFID vs. NFC and which works best for your organization.

By George Lawton • Sept. 10, 2025

Headless CMS vs. decoupled CMS: What’s the difference?

Both headless and decoupled CMSes support omnichannel publishing. Yet, headless systems have no native front end, whereas decoupled CMSes have an optional one.

By Tim Murphy • Sept. 10, 2025

Adobe releases AI marketing agents, orchestration platform

Adobe users can now orchestrate prefab AI marketing agents, and soon will be able to create their own.

By Don Fluckinger • Sept. 10, 2025

The history and evolution of CRM

Early CRM systems only stored basic contact information. Yet, they have evolved into complex AI platforms that automate various sales, marketing and customer service tasks.

By Demetra Edwards, Tim Murphy • Sept. 9, 2025

What is OCR (optical character recognition)?

OCR (optical character recognition) is the use of technology to distinguish printed or handwritten text characters inside digital images of physical documents, such as a scanned paper document.

By Paul Kirvan • Sept. 9, 2025

Genesys updates contact center AI agent, orchestration tools

Genesys will add AI orchestration and agentic interoperability capabilities.

By Don Fluckinger • Sept. 9, 2025

Best mobile antivirus software for the enterprise

Antivirus protection is a built-in feature on most desktop computers, but what about mobile devices? Many smartphones need the security tool, but OS differences add complexity.

By Gary Olsen • Sept. 9, 2025

How to use the Excel LARGE function, with examples

The Excel LARGE function can help users who need to rank numbers in a list. Learn how to use it, some related functions and some errors to avoid when doing so.

By Eric St-Jean and Bill Jelen • Sept. 9, 2025

18 Diversity Equity and Inclusion (DEI) tech tools for the workplace

Diversity and inclusion tools shouldn't replace strategy, but these tools can help companies in multiple ways, from tracking goals to removing applicant identifiers.

By Eric St-Jean • Sept. 8, 2025

What is employee poaching (talent poaching)?

Employee poaching, also known as job or talent poaching, is recruiting employees who work at competing companies or even other teams or departments within the same company.

By Stephen Bigelow, Patrick Thibodeau • Sept. 8, 2025

Can you really trust AI with procurement tasks?

In the podcast, Globality CTO Keith McFarlane explains why procurement is so well suited to AI automation and why trust is key in getting people to let go of manual tasks.

By David Essex • Sept. 8, 2025

Screening resumes: A how-to guide for hiring managers

Modern job hunters are using AI and flooding portals with resumes, so hiring managers need to filter through the pile intelligently and without bias to find the best candidates.

By Madeleine Streets • Sept. 5, 2025

What is a graphics processing unit (GPU)?

A graphics processing unit (GPU) is a computer chip that renders graphics and images by performing rapid mathematical calculations.

By Alexander Gillis, Paul Kirvan, Rahul Awati • Sept. 5, 2025