Enterprise Software: Page

Cisco provides extra-secure Webex for U.S. government

Cisco will provide a higher-security cloud-based unified communications platform for U.S. national security and defense personnel to monitor classified data, starting in 2024.

By Mary Reines • April 12, 2023

Microsoft App-V (Microsoft Application Virtualization)

Microsoft Application Virtualization (App-V) is an application virtualization client that makes an application available to end users without installing it on a personal computer (PC).

By Nick Barney • April 12, 2023

6 customer success plan templates for common situations

Customer success teams can follow the same general processes to onboard, renew or offboard customers. These templates can help shape those outreach strategies.

By Christine Campbell • April 12, 2023

Active Directory Federation Services (AD FS)

Active Directory Federation Services (AD FS) is a feature of the Windows Server operating system (OS) that extends end users' single sign-on (SSO) access to applications and systems outside the corporate firewall.

By Erica Mixon • April 12, 2023

What are the Microsoft 365 password requirements?

When IT administrators manage passwords for Microsoft 365 accounts in Azure AD, they can deploy and remove critical policies that can improve overall security posture.

By Brien Posey • April 11, 2023

mobile UI (mobile user interface)

A mobile UI (mobile user interface) is the graphical and usually touch-sensitive display on a mobile device, such as a smartphone or tablet, that allows the user to interact with the device's apps, features, content and functions.

By TechTarget Contributor • April 11, 2023

CYOD (choose your own device)

CYOD (choose your own device) is an employee provisioning model in which an organization allows people to select the mobile devices they would like, usually from a limited number of options.

By TechTarget Contributor • April 11, 2023

social CRM

Social CRM, or social customer relationship management, is customer relationship management and engagement fostered by communication with customers through social networking sites such as Twitter and Facebook.

By Karolina Kiwak • April 11, 2023

iPad Air

Apple's iPad Air is a tablet that is lighter and thinner than Apple's previous tablets.

By Alyssa Provazza • April 11, 2023

PC sales head south as users look for reasons to buy

PC sales continue to sag as business users and consumers remain conservative in spending and wait to see if the macroeconomic trends improve or deteriorate.

By Ed Scannell , Antone Gonsalves • April 11, 2023

Oracle Customer Experience Cloud (Oracle CX Cloud)

Oracle Customer Experience Cloud (Oracle CX Cloud) is a suite of cloud-based tools for customer relationship management (CRM), sales, marketing, customer service, e-commerce and other tools, such as configure, price, quote (CPQ) tools.

By Wesley Chai, Lauren Horwitz, Paul Kirvan • April 11, 2023

partner relationship management (PRM)

Partner relationship management (PRM) is a combination of the software, processes and strategies companies use to streamline business processes with partners that sell their products.

By Jesse Scardina • April 11, 2023

Patch management not enough to secure SAP systems

Security is critical to SAP customers, and third-party tools can help seek out and monitor vulnerabilities in areas that SAP patches miss, such as custom code and access control.

By Jim O'Donnell • April 10, 2023

Recap Enterprise Connect hybrid work trends, generative AI

Analysts discuss the top trends from Enterprise Connect 2023, including generative AI and how to make hybrid work more inclusive.

By Mélanne Ghahraman • April 10, 2023

VMware vs. Citrix: Which is better for your organization?

VMware and Citrix both offer useful virtualization tools, but each one has its pros and cons. Explore the features and other factors that can help you decide between them.

By Chris Twiest • April 10, 2023

Extend collaboration tools with ‘Google Workspace User Guide’

Collaboration tools are key as businesses shift to hybrid work. Google Workspace supports productivity with Google Classroom, Marketplace apps and Google Assistant.

By Mélanne Ghahraman • April 10, 2023

How ChatGPT might change HR’s job

HR tech companies are racing to find ways to use LLMs, which can speed up tasks such as writing communications. But the technology comes with risks and a need for human oversight.

By Patrick Thibodeau • April 6, 2023

Overcoming data privacy challenges in digital marketing

As access to customers' personal data tightens, online marketers must reevaluate their strategies to reach their desired targets in an effective and creative way.

By Mary Reines • April 6, 2023

war driving (access point mapping)

War driving, also called access point mapping, is the act of locating and possibly exploiting connections to wireless local area networks (WLANs) while driving around a city or elsewhere.

By Rahul Awati • April 6, 2023

Comparing enabled and enforced MFA in Microsoft 365

When managing Microsoft 365 authentication, IT admins may encounter the distinction between enabled and enforced MFA. Find out what those terms mean.

By Gary Olsen • April 6, 2023

Snapchat

Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps.

By Emily McLaughlin • April 6, 2023

DEI initiatives hurt by budget cuts, hostile politics

Diversity, equity and inclusion initiatives face multiple attacks from layoffs, budget cuts and political opposition that question the value of these programs.

By Patrick Thibodeau • April 5, 2023

HTML5 mobile app

An HTML5 mobile app is a web application developed with version 5 of HTML, a web content standard designed for handheld devices like smartphones and tablets.

By Rahul Awati • April 5, 2023

Salesforce forms new Trailblazer community group for sales

The CRM software giant aims to fill sales personnel gap with new sales-focused learners group named Salesblazer and sales certification for existing courses.

By Mary Reines • April 5, 2023

Timing crucial for Rainier’s move to Epicor cloud ERP

When Rainier Industries implemented Epicor ERP on premises in 2014, productivity rose. Now, the time is right for a cloud move, which will improve continuity and system management.

By Jim O'Donnell • April 4, 2023