Enterprise Software: Page

Meeting room hardware supports hybrid employee experience

Meeting room hardware must evolve to support the hybrid employee experience. Meeting Owl 3 and Owl Bar are two devices aiming to create a more equitable meeting experience.

By Mélanne Ghahraman • March 28, 2023

Cisco updates Webex and RoomOS for better video views

The digital communications vendor injects virtual conferencing tech with higher-resolution video, enhanced user detection and AI-backed chat summary features.

By Mary Reines • March 28, 2023

Costs to migrate from Windows 10 to 11

Each organization's cost to migrate to Windows 11 will be slightly different depending on existing licenses, so IT teams should be familiar with the associated guidelines.

By Ed Tittel • March 28, 2023

Zoom to boost Zoom IQ with generative AI-backed capabilities

The videoconferencing platform's new Open AI-backed tool will provide email writing suggestions. More updated tools include a chat composer and meeting summarizer.

By Mary Reines • March 27, 2023

Canva steps up design game with new AI-powered design tools

The platform provides accessible tools for small businesses that need design help. Canva is also escalating its technology to compete against bigger design platforms such as Adobe.

By Esther Shittu • March 27, 2023

9 end-user experience monitoring tools to know

The end-user experience monitoring market is chock-full of options that can be confusing to keep track of. Take a look at nine EUEM tools IT professionals should know about.

By Robert Sheldon • March 27, 2023

Translating the experience optimization products’ acronyms

When organizations look for software and services that can help monitor users, customers and IT system functionality, they need to learn what DEX, EUEM and other terms mean.

By Gabe Knuth • March 27, 2023

Amazon Chime SDK gets new tools for call analytics insights

The communications service's new call analytics tool set enables users to conduct voice tone analysis to track customer sentiment and send the data to their preferred data lake.

By Mary Reines • March 27, 2023

Will Windows 11 become a subscription-only service?

There are several ways to handle Windows 11 licensing, only some of which are truly subscription-based. Find out what the landscape is for Windows licensing moving forward.

By Robert Sheldon • March 27, 2023

8 customer success software platforms to consider

Proper customer success requires the right tools to keep customers satisfied. Here, dive into eight popular platforms on the market, including their features and benefits.

By Andrew Froehlich • March 24, 2023

Enterprise Connect 2023 highlights Microsoft Teams, ChatGPT

The annual unified communications conference once again spotlights current and future industry trends as IT leaders weigh their business and technology investments.

By Katherine Finnell • March 24, 2023

vishing (voice or VoIP phishing)

Vishing (voice or VoIP phishing) is a type of cyber attack that uses voice and telephony technologies to trick targeted individuals into revealing sensitive data to unauthorized entities.

By Robert Sheldon • March 24, 2023

Hireology CEO: ChatGPT will kick off HR tech arms race

Hireology's ChatGPT-based tool, Beaker, helps create job descriptions using customer information, speeding up the process but still involving humans.

By Patrick Thibodeau • March 23, 2023

Apple AirDrop

Apple AirDrop is a native feature in iOS and macOS that lets users share data from one device to another on the same Wi-Fi network.

By Eddie Lockhart • March 23, 2023

Apple Bonjour

Apple Bonjour is a group of networking technologies designed to help devices and applications discover each other on the same network.

By TechTarget Contributor • March 23, 2023

sales development representative (SDR)

A sales development representative (SDR) is an individual who focuses on prospecting, moving and qualifying leads through the sales pipeline and then delivers those leads to individuals who are responsible for closing sales.

By TechTarget Contributor • March 23, 2023

What does a Windows 11 license cost for business?

There are many approaches to licensing Windows 11 along with other Microsoft business software and services, which can be daunting, but executives and IT teams can learn the basics here.

By Gary Olsen • March 23, 2023

Adobe unveils new collaboration tool for marketing teams

The CX giant revealed new technology for faster workflows between marketing, product and data teams to collaborate on marketing campaigns in its new Product Analytics platform.

By Mary Reines • March 22, 2023

customer data platform (CDP)

A customer data platform (CDP) is a type of software application that provides a unified platform of customer information that can be collected, viewed or accessed by other systems.

By TechTarget Contributor • March 22, 2023

Why version control is necessary in digital asset management

Creative teams often use different versions of their digital assets across marketing channels. Learn how version control in DAM systems helps teams track these versions.

By Laurence Hart • March 22, 2023

Workplace transformation: 8 steps to build a successful plan

The pandemic might have changed the workplace for good. Here's how to ensure that your organization's physical spaces, business processes and technology suit employees' workstyles.

By George Lawton • March 22, 2023

captive portal

A captive portal is a webpage that the user of a public-access network is required to view and interact with before they can access the network.

By Rahul Awati • March 22, 2023

moment of truth (marketing MOT)

A moment of truth (MOT) is marketing lingo for any opportunity a customer (or potential customer) has to form an impression about a company, brand, product or service.

By TechTarget Contributor • March 22, 2023

SAP looks to grow S/4HANA Cloud presence in midmarket

Grow with SAP is a new program targeted at driving SAP S/4HANA Cloud sales in the midmarket, but can it address the perception that S/4HANA Cloud is too complex for those companies?

By Jim O'Donnell • March 22, 2023

U.S. sets code rewrite on job ads seeking H-1B, OPT workers

Dice's parent company, DHI Group, has reached a voluntary agreement with the U.S. Equal Employment Opportunity Commission over job ads that allegedly favored foreign workers.

By Patrick Thibodeau • March 21, 2023