Enterprise Software: Page

Deinfluencing explained: Everything you need to know

The influencer market tells people about the latest trends and shows them products to purchase. But some influencers -- deinfluencers -- are trying to stop overconsumption.

By Amanda Hetler • March 2, 2023

How to ensure iPhone configuration profiles are safe

Configuration profiles make it easier to manage BYOD iPhones, but they're also associated with malware. Mobile security policies can ensure configuration profiles are safe.

By Will Kelly • March 1, 2023

marketing-qualified lead (MQL)

A marketing-qualified lead (MQL) is a website visitor whose engagement levels indicate they are likely to become a customer.

By TechTarget Contributor • March 1, 2023

Generative AI-supported tools coming from Pegasystems

CRM platform Pega Infinity will incorporate artificial intelligence language tools for quicker task management, insight visualization and app development.

By Mary Reines • March 1, 2023

Nearly 40% of software engineers will only work remotely

Hired's annual software engineering study found that remote work is now a competitive hiring differentiator. It also found that younger engineers are at a greater risk of layoffs.

By Patrick Thibodeau • Feb. 28, 2023

How companies can avoid a poor candidate experience

In a competitive job market, companies must learn how to avoid a poor candidate experience. Here are some best practices to follow.

By Molly Driscoll • Feb. 28, 2023

How recruiters can reject candidates respectfully

How recruiters reject job candidates can make a huge difference in a candidate's feelings towards a company. Learn some ways that recruiters can improve the rejection process.

By Molly Driscoll, Kogan Page • Feb. 28, 2023

Customer success vs. customer support: What’s the difference?

Customer support and customer success sound similar, but they're distinct business practices. Differences include approach, metrics, maturity and skills.

By Tim Murphy, Demetra Edwards • Feb. 28, 2023

ClickUp 3.0 built for scalability with AI, universal search

The new platform moves to the modern cloud infrastructure and offers a streamlined inbox, an AI-supported writing tool and universal search to access files across many apps.

By Mary Reines • Feb. 28, 2023

How do you build a CPaaS business case?

No matter how big or small the deployment, building a business case for CPaaS is essential to creating a more flexible and controlled communications environment.

By Jon Arnold • Feb. 28, 2023

How are UEM, EMM and MDM different from one another?

IT should understand the differences between UEM, EMM and MDM tools so they can choose the right option for their users. Learn about the differences between these tools.

By Brien Posey • Feb. 28, 2023

marketing automation

Marketing automation is a type of software that allows companies to effectively target customers with automated marketing messages across channels including email, websites, social media and text messages to generate sales leads.

By Don Fluckinger • Feb. 28, 2023

laptop

A laptop, sometimes called a notebook computer by manufacturers, is a battery- or AC-powered personal computer (PC) smaller than a briefcase.

By Ben Lutkevich • Feb. 28, 2023

Salesforce Customer 360

Salesforce Customer 360 is a collection of tools that connect Salesforce apps and create a unified customer ID to build a single view of the customer.

By Ben Lutkevich • Feb. 27, 2023

The state of PSTN connectivity: Separating PSTN from UCaaS

UCaaS isn't for everybody. Some organizations are keeping their phone systems on premises to maintain control over PSTN access, cut licensing costs and ensure service reliability.

By Irwin Lazar • Feb. 27, 2023

ERP vs. WMS: Which one is right for you?

If nuanced warehouse efficiency is necessary to fulfill customer expectations, an ERP system may not be enough. Here's what to consider when it comes to ERP vs. WMS.

By Eric St-Jean • Feb. 27, 2023

employee productivity

Employee productivity, sometimes referred to as workforce productivity, is an assessment of the efficiency of a worker or group of workers.

By Paul Kirvan • Feb. 27, 2023

Additive manufacturing: Learn about sheet lamination

Sheet lamination, which is one type of additive manufacturing, is a comparatively cheap and quick way to prototype products. Learn more about sheet lamination.

By Paul Maplesden • Feb. 24, 2023

CRM titan Salesforce is squeezed in a competitive market

CRM and CX giant Salesforce is plagued by an activist investor, slower business growth and pressure to increase profit margins with layoffs as the CRM market gets more competitive.

By Mary Reines • Feb. 24, 2023

antenna

An antenna is a specialized transducer that converts electric current into electromagnetic (EM) waves or vice versa.

By Robert Sheldon • Feb. 24, 2023

Slack workflow automation enhances Shipt productivity

After Shipt deployed Slack's workflow automation tools, the company saw greater productivity and communication with its employees and shoppers.

By Mélanne Ghahraman • Feb. 24, 2023

Lawsuit alleges Workday’s AI enables hiring bias

An older Black man with a disability is accusing Workday's technology of hindering his pursuit for employment, claiming its AI is biased. Workday says the lawsuit has no merit.

By Patrick Thibodeau • Feb. 23, 2023

Pandora embarks on SAP S/4HANA Cloud digital transformation

When its ERP system became outdated, Pandora chose S/4HANA Cloud for its business process transformation. The new system is expected to unify data and improve customer experience.

By Jim O'Donnell • Feb. 23, 2023

Top L&D skills now include management, communication

Employers are putting soft skills -- such as management, leadership and communication -- as their top learning and development priority, according to LinkedIn.

By Patrick Thibodeau • Feb. 23, 2023

Azure Virtual Desktop sizing guide for IT

Deploying Azure Virtual Desktop (AVD) can provide synergy across Microsoft services, but there are decisions that IT must make to determine the capacity of the environment.

By Brien Posey • Feb. 23, 2023