Enterprise Software: Page

Understanding UC interoperability challenges

The growth of remote and hybrid work has driven demand for better interoperability among collaboration tools. But supporting interoperability isn't without its challenges.

By Andrew Froehlich • Feb. 14, 2023

ERP vs. PLM: What are the differences?

Agile design and product management are key in today's constantly changing business landscape. Learn why PLM might help and how it's different than ERP.

By Mary Pratt • Feb. 14, 2023

Microsoft Assessment and Planning (MAP) Toolkit

Microsoft Assessment and Planning (MAP) Toolkit is a free utility IT can use to determine whether its infrastructure is prepared for a migration to a new operating system, server version or cloud-based deployment.

By Eddie Lockhart • Feb. 14, 2023

Process mining tool provides guidance based on past projects

SAP Signavio Process Explorer is a next step in the evolution of process mining, delivering recommendations on transformation projects based on thousands of completed projects.

By Jim O'Donnell • Feb. 13, 2023

configuration service provider (CSP)

A configuration service provider (CSP) is a component of Windows client operating systems that shows IT professionals device configuration choices and allows them to apply the settings across multiple Windows OSes.

By Eddie Lockhart, John Powers • Feb. 13, 2023

brand ambassador

A brand ambassador is an advocate of a particular company's products and services. In marketing, brand ambassador may actually be a paid position and job title.

By Lauren Horwitz • Feb. 13, 2023

UC vendors extend mobile telephony capabilities

UC providers like Cisco and Microsoft are expanding mobile voice services in their platforms, enabling employees to use native dialing and more advanced mobile features.

By Irwin Lazar • Feb. 10, 2023

Hawthorne effect

The Hawthorne effect is the modification of behavior by study participants in response to their knowledge that they are being observed or singled out for special treatment.

By Diann Daniel • Feb. 10, 2023

Employee monitoring notification laws gain steam

The increasing use of productivity-measuring tools is giving rise to employee monitoring notification laws. Legislation is gaining in the states, and Congress now has a bill.

By Patrick Thibodeau • Feb. 10, 2023

QAD adds Redzone connected worker platform

ERP vendor QAD acquires vendor Redzone, providing a foothold in the market for connected worker software that helps manufacturers improve productivity.

By Jim O'Donnell • Feb. 10, 2023

Opex (operational expenditure)

Opex (operational expenditure) is the money a company or organization spends on an ongoing, day-to-day basis to run its business.

By Pat Brans • Feb. 10, 2023

Microsoft boosts Teams Premium tools with OpenAI’s GPT-3.5

Microsoft leverages OpenAI's large language model in Teams Premium to draw meaningful information from recorded meetings. More AI features are on the roadmap.

By Mary Reines • Feb. 9, 2023

How long can smartphones last in the enterprise?

Many organizations aim to use the smartphones they've invested in for as long as possible, but outdated or malfunctioning devices present risks that can cost more in the long run.

By Michael Goad • Feb. 9, 2023

shoppable video

A shoppable video is a way for consumers to discover products and make a purchase through links within the video.

By Griffin LaFleur • Feb. 8, 2023

takedown request

A takedown request, also called a DMCA takedown or a notice and take down request, is a procedure for asking an internet service provider (ISP) or search engine to remove or disable access to illegal, irrelevant or outdated information.

By Laura Aberle • Feb. 8, 2023

Zoom lays off 15% of its workforce, cuts executive salaries

Zoom cuts 1,300 jobs due to the current economic downturn, saying it can no longer support the number of workers it hired during the pandemic. It also cut executive salaries.

By Antone Gonsalves, Mary Reines • Feb. 7, 2023

How to successfully implement MDM for BYOD

Implementing MDM in BYOD environments isn't easy. IT should communicate with end users to set expectations about what personal information the MDM platform can and cannot track.

By Colm Warner • Feb. 7, 2023

Comparing visual collaboration and ideation for productivity

Visual collaboration and ideation each play a specific and significant role in increasing worker productivity, while also working toward growing today's market.

By David Maldow • Feb. 7, 2023

Dell to lay off 6,650 workers, cites economy, slow PC sales

Dell joined Microsoft in cutting 5% of its workforce due to slowing PC sales. The company said the action will better position it for future growth.

By Ed Scannell • Feb. 7, 2023

Net Promoter Score (NPS)

Net Promoter Score (NPS) is a metric that organizations use for assessing customer loyalty toward their brand, products or services.

By Tim Ehrens, Alexander Gillis • Feb. 6, 2023

B2C (business-to-consumer)

B2C, or business-to-consumer, is a retail model where products or services move directly from a business to the end user who has purchased the goods or services for personal use.

By Wesley Chai, Nick Barney • Feb. 6, 2023

New Teams Rooms features aim to streamline user control

Microsoft's latest changes to Teams Rooms include easier access to its most-used buttons, a scroll-through calendar preview and more ambient theme background display options.

By Mary Reines • Feb. 3, 2023

Top manufacturing ERP systems focus on industries, UI

Panorama Consulting Group's top 10 manufacturing ERP report indicates that the systems are increasingly cloud-based and delivering functionality for specific industries.

By Jim O'Donnell • Feb. 3, 2023

Salesforce upheaval likely as Elliott Management moves in

As the CRM and CX giant's financial fortunes have sagged in recent years, activist investor funds have targeted the vendor for cuts that could slow technology R&D and investment.

By Shaun Sutner • Feb. 3, 2023

Google Mobile Services (GMS)

Google Mobile Services (GMS) is a collection of applications and application programming interfaces (APIs) developed by Google for manufacturers of Android devices, such as smartphones and tablets.

By Alexander Gillis • Feb. 3, 2023