Enterprise Software: Page

Zoom One bundles services to draw single-vendor customers

Zoom ties its services together in Zoom One as it evolves from a video conferencing app to a communications platform. The company targets firms that want a single UC vendor.

By Mike Gleason • July 7, 2022

5 best practices for customer journey mapping

As CX teams create customer journey maps, they must set clear goals, collect feedback and embrace creativity. Failure to follow best practices can leave teams with inaccurate data.

By George Lawton • July 7, 2022

Room video conferencing interoperability critical for hybrid work

Vendors are beginning to take solid steps to make sure their video conferencing apps are interoperable with whatever meeting apps employees want to use.

By Irwin Lazar • July 6, 2022

How to choose a PCaaS vendor

The PC-as-a-service and device-as-a-service market is still developing and maturing, so organizations should learn who the major vendors are and how these services work.

By Robert Sheldon • July 5, 2022

The Windows 11 system requirements and what they indicate

When organizations consider upgrading to Windows 11, they need to compare the Windows 11 system requirements to their existing hardware before making the move.

By Ed Tittel • June 30, 2022

CONFIG.SYS

CONFIG.SYS is a text file containing disk operating system (DOS) commands that tell the operating system (OS) how the computer is initially set up.

By Ben Lutkevich • June 30, 2022

Microsoft will sign idle users out of Office web apps

Hybrid work puts corporate data at risk as employees use various devices to access company resources. Microsoft has worked to address that risk in Office web apps.

By Mike Gleason • June 30, 2022

Abortion travel benefits expand despite prosecution threat

A legal battle between employers offering abortion travel benefits and states that ban abortion may be brewing.

By Patrick Thibodeau • June 30, 2022

Meta intends to win metaverse wallet race with Meta Pay

Meta plans to let metaverse users pay for digital items, retain the proof of item ownership and manage their identities with the newly rebranded Meta Pay.

By Mike Gleason • June 30, 2022

OpenText bolsters secure file sharing with Teams integration

OpenText Cloud Editions customers get Teams-Core integration among a raft of new features, as OpenText kicks off 'Project Titanium' to harmonize public and private cloud features.

By Don Fluckinger • June 30, 2022

Excel for HR: The essential formulas and functions

Using Excel can benefit HR professionals in various ways, including saving them time so they can work on other tasks. Learn 12 important formulas and functions.

By Eric St-Jean • June 29, 2022

Mexico-based education firm named best HR tech startup

A Mexico-based educational platform beat out U.S. firms to win Society for Human Reource Management's HR tech startup competition. It may signal a rise in international competition.

By Patrick Thibodeau • June 29, 2022

Social collaboration tools create hybrid work water cooler

Traditional collaboration tools have struggled to replicate casual office conversations. New social collaboration tools could help reduce the isolation of remote and hybrid work.

By Katherine Finnell • June 29, 2022

Justice, equity, diversity and inclusion: Essentials for businesses

As the demographics in the modern workforce change, so, too, do the demands.

By Sarah Amsler; Taylor & Francis Group • June 29, 2022

Salesforce users get more low-code automation, including RPA

Salesforce integrates MuleSoft RPA and Composer with Salesforce Flow, which avails low-code process automation and bot creation to line-of-business users.

By Don Fluckinger • June 29, 2022

Understanding WebRTC security architecture

WebRTC is a secure technology for real-time communications, but security also depends on the application using it. Find out how developers can maintain that security.

By Tsahi Levent-Levi • June 28, 2022

How to avoid unrealistic ERP implementation timelines: 9 tips

Determining the length of an ERP implementation can be difficult but doing so is a crucial part of planning. Learn how to avoid an unrealistic timeline.

By Eric St-Jean • June 28, 2022

How do you know when you’ve outgrown your e-commerce platform?

When an e-commerce system's native content management capabilities no longer meet business needs, companies should consider integrating it with a content management system.

By Geoffrey Bock • June 28, 2022

How to perform a full remote wipe on an iPhone

A remote wipe is a vital security tool as mobile devices become more common in the workplace. In organizations allowing work data on iPhones, IT should know the iOS wipe options.

By Peter van der Woude • June 28, 2022

Supply chain technology critical for dealing with issues

As supply chains face new and unprecedented pressures on a number of fronts, companies look to emerging technologies to automate tasks, get intelligence and become more resilient.

By Jim O'Donnell • June 27, 2022

4 real-world customer journey map examples

Real-world examples of customer journey maps in action can help brands understand how customers feel amid the buying process and benefit customer relationships moving forward.

By George Lawton • June 25, 2022

Windows 11 upgrade issues that desktop admins should know

Windows upgrades have caused numerous issues in the past, and the move to Windows 11 is no exception. Learn what problems IT can expect during a migration to Windows 11.

By Brien Posey • June 25, 2022

Tech layoffs up, job offers gone, but much hiring

Even with the prospect of a recession, many employers are still filling jobs and trying to hold on to knowledge workers, but tech layoffs at startups are beginning to rise.

By Patrick Thibodeau • June 24, 2022

How strong workplace values affect ethical marketing

Modern customers actively seek out companies with strong values that match their own, so brands should embrace ethical marketing strategies to ensure customers see their values.

By Luke Smith • June 23, 2022

Microsoft Viva Sales takes on Salesforce-Slack tandem

The Salesforce-Microsoft rivalry reignites as CRM applications vendors focus on employee experience by automating tasks that subtract selling time from a sales rep's day.

By Don Fluckinger • June 23, 2022