Enterprise Software: Page

The future of DMPs in a post-cookies world

DMPs are still important in marketers' jobs, but the move away from third-party cookies threatens the DMP's future. Here's what marketers and DMP providers need to know.

By Scott Robinson • May 19, 2022

graphic equalizer

A graphic equalizer is a high-fidelity audio control that allows the user to see graphically and control individually a number of different frequency bands in a stereophonic system.

By Alexander Gillis • May 19, 2022

How and when to set up Apple TV with a business account

While organizations can use a business Apple ID account, there are other options -- a personal Apple ID or even no Apple ID may suffice.

By Brien Posey • May 18, 2022

replenishment

Replenishment is the controlled and regular movement of inventory from an upstream point on the supply chain to a downstream location that requires sufficient stock to cover demand.

By Robert Sheldon, Brenda Cole • May 17, 2022

Customer experience technology’s next phase as teams regroup

In this Q&A, Eastern Bank CX head Rich Dorfman discusses how the pandemic shifted approaches to tech, transformation, and measurement of customer and employee experience.

By Don Fluckinger • May 16, 2022

Microsoft Viva gets OKR, shining a light on a niche HR tech

Microsoft is adding an objective and key result -- or OKR -- application to Viva, its employee experience platform. OKR is designed to improve business alignment.

By Patrick Thibodeau • May 16, 2022

Sapphire 2022 provided scaled-down value

Rise with SAP took a backseat to sustainability at SAP Sapphire 2022, which returned as a live event. There were no big products announcements, just a flurry of updates.

By Jim O'Donnell • May 16, 2022

How COVID-19 has affected just-in-time supply chains

Industry leaders long held up the just-in-time supply chain model as ideal, but the COVID-19 pandemic has revealed its weaknesses. Learn whether just-in-time is over for good.

By Eric Kimberling • May 13, 2022

Google adds AI summary feature to Workspace

AI-generated meeting and document summaries can help workers find important information, according to Google. The company will add the feature to its Workspace apps.

By Mike Gleason • May 13, 2022

Federal warning on AI hiring bias now comes with teeth

Federal regulators have been warning employers about the risk of AI bias in hiring. The Justice Department is now involved, which means investigations may be next.

By Patrick Thibodeau • May 13, 2022

How to support Mac computers in Windows environments

Organizations that support both Windows and Mac desktops must approach them differently, but there is plenty of overlap with the tools and practices they can use.

By Robert Sheldon, Kim Lindros, Ed Tittel • May 13, 2022

5 upcoming CCaaS trends to watch

As organizations plan to increase CX spending over the next few years, they should pay attention to CCaaS trends, like agents changing workspaces and integrations with UCaaS.

By Robin Gareiss • May 13, 2022

performance and accountability reporting (PAR)

Performance and accountability reporting (PAR) is the process of compiling and documenting factors that quantify an organization's achievements, efficiency and adherence to budget, comparing actual results against previously articulated goals.

By Robert Sheldon • May 13, 2022

What role can Apple TV serve within a business?

Apple TV can do a lot more than just stream movies to your TV. Learn how this set-top device can handle numerous multimedia tasks in a business setting.

By Dan Jones • May 12, 2022

Why a distributed cloud architecture could be a boon for UC

Some organizations are more comfortable in keeping their unified communications on premises. Distributed clouds might be a more attractive alternative.

By Andrew Froehlich • May 12, 2022

Privacy groups urge Zoom to abandon emotion AI research

Privacy organizations want Zoom to ditch emotion-tracking AI. The tech is invasive, discriminatory and doesn't work, the groups said.

By Mike Gleason • May 12, 2022

SAP Sapphire focuses on speed, disruption, sustainability

At SAP Sapphire 2022, the ERP vendor highlighted accelerating business transformation, disruptions to supply chains and sustainability as main challenges that businesses face.

By Jim O'Donnell • May 11, 2022

Comparing 8 desktop management software options for business

Organizations that need desktop management software should survey a variety of platform types. UEM can often provide the most value and functionality in the enterprise.

By Gary Olsen • May 11, 2022

9 questions to ask the vendor during an ERP software demo

ERP implementation team members should ask certain questions during a software demo to ensure they receive the information they need. Learn what team members should ask vendors.

By Eric St-Jean • May 11, 2022

Zendesk enhances CRM, low-code customer service chatbots

Zendesk's Answer Bot moves past the knowledge base and gets a low-code interface so that business users can orchestrate automated conversations.

By Don Fluckinger • May 11, 2022

closed loop control system

A closed loop control system is a mechanical or electronic device that automatically regulates a system to maintain a desired state or set point without human interaction.

By Gavin Wright • May 11, 2022

Using Microsoft’s Active Directory to manage Mac desktops

Organizations with both Mac and Windows devices can use some of their Windows-focused AD setup to address macOS management tasks.

By Robert Sheldon, Reda Chouffani • May 10, 2022

SAP reboots Service Cloud, adds retail recommerce

SAP venture-backed Feather by SAP integrates marketplaces for retail users to give their customers a place to resell goods they've bought from them.

By Don Fluckinger • May 10, 2022

How MSPs can help in building resilience in supply chains

Channel partners have stepped in to try to address supply chain disruptions, but not all vendors feel MSPs, consultants and other partners have the solutions manufacturers need.

By Esther Shein • May 9, 2022

What types of technologies help with remote onboarding?

Types of technologies like onboarding software and company intranet can help with the onboarding process for a remote employee. Learn the tools HR leaders should acquire.

By Eric St-Jean • May 9, 2022