Enterprise Software: Page

Gartner HR trends: Facial analysis, big vendor market share

Facial recognition tech may play a role in helping managers assess employee reactions to events in the office, according to Gartner. Other HR trends include market consolidation.

By Patrick Thibodeau • Nov. 9, 2021

5 ways AI can turbocharge enterprise voice for a new era

Five trends spotlight how AI could revolutionize how an old technology -- voice -- will be deployed in tomorrow's work environment.

By Jon Arnold • Nov. 9, 2021

Agility a key quality to surviving supply chain issues

In this Q&A, IDC's Simon Ellis discusses the ongoing disruption to global supply chains and how enterprise apps can help improve processes, mitigate problems and introduce agility.

By Jim O'Donnell • Nov. 8, 2021

GitLab’s head of remote work talks successes and strategy

GitLab Inc.'s workforce is entirely remote. It's Darren Murph's job, as the firm's head of remote, to make sure the firm and employees succeed under its remote model.

By Patrick Thibodeau • Nov. 8, 2021

Options for VMware printing management in the enterprise

Organizations that run VMware Horizon need to factor in printer management to their overall IT strategy. They should learn features such as VMware Integrated Printing policy.

By Rob Bastiaansen • Nov. 6, 2021

VoIP caller ID (voice over Internet Protocol caller identification)

VoIP caller ID (voice over Internet Protocol caller identification) is a caller ID application for VoIP phones that works in the same way as caller ID on a conventional telephone line.

By Paul Kirvan • Nov. 5, 2021

Managing supply chain risk requires new priorities, tools

Understanding that cost may not be the top driver in supply chain risk management is critical in the new normal. Learn why and what technologies can help.

By Diann Daniel • Nov. 4, 2021

Microsoft Loop bolsters collaboration in 365

Loop lets people collaborate on Word and Excel content through Teams, Outlook and OneNote. The new software is based on the Fluid open source framework.

By Maxim Tamarov • Nov. 4, 2021

Salesforce expands consumer packaged goods cloud

Salesforce to add features next year that help consumer goods manufacturers plan, track and analyze effectiveness of promotional spending with retailers.

By Don Fluckinger • Nov. 4, 2021

Microsoft Viva gets OKR app, stresses employee privacy

Microsoft Viva gets a new OKR app, but an underlying and ongoing message at the firm's recent Ignite conference was about Viva's employee privacy protections.

By Patrick Thibodeau • Nov. 4, 2021

Infor adds MES to ERP with Lighthouse Systems acquisition

ERP vendor Infor acquired Lighthouse Systems, a provider of MES software that enables manufacturers to run operations 24/7. The deal makes sense, but integration won't be easy.

By Jim O'Donnell • Nov. 3, 2021

The 3 types of chatbots for beginners and how to build them

Various types of chatbots exist, but three types, in particular, are easiest for beginners to learn and build independently. Find out more in this chapter excerpt.

By Michaela Goss, Manning Publications Co. • Nov. 3, 2021

Microsoft pairs Mesh with Teams for VR collaboration

Microsoft CEO Satya Nadella said VR would make Teams collaboration feel closer to meeting in person, making the experience more engaging and less tedious than video sessions.

By Mike Gleason • Nov. 2, 2021

Beginner’s guide to essential chatbot best practices

In this Q&A, author Andrew Freed lays out key chatbot best practices for beginners, the biggest challenges and how organizations can tell when to adopt chatbot technology.

By Michaela Goss • Nov. 2, 2021

Overview of SuccessFactors Center of Capabilities

Here's how SuccessFactors Center of Capabilities can help identify employee abilities, employees who should be upskilled and the projects that have attracted employee interest.

By Luke Marson • Nov. 2, 2021

Top 5 methods to address Windows 10 performance issues

Strong desktop performance is a difficult balance to maintain, but with these 5 methods and a careful approach, IT admins can address any Windows 10 performance issues.

By Ed Tittel • Nov. 2, 2021

EEOC worries about ‘snake oil’ products in AI recruiting

The chair of the Equal Employment Opportunity Commission says users, not vendors, are responsible for AI recruiting bias. It has launched an effort to investigate AI use.

By Patrick Thibodeau • Nov. 2, 2021

Microsoft Customer Experience Platform debuts

Microsoft introduces a number of CX tools, including the Customer Experience Platform, voice and SMS integrations, and technology for stores to connect physical and digital spaces.

By Don Fluckinger • Nov. 2, 2021

Supply chain disruption to affect holidays, but analytics can help

Real-time analytics can be used in demand forecasting and flexibility for long-term supply chain issues but won't provide an easy path out of the current disruption.

By Jim O'Donnell • Nov. 1, 2021

How can AI improve remote work communications?

Learn three AI remote work use cases that can address the communications challenges of remote work and improve productivity and collaboration.

By Jon Arnold • Nov. 1, 2021

Vantage DX brings digital experience monitoring to Teams

Martello Technologies' Vantage DX platform has won our Network Innovation Award for its ability to proactively monitor Microsoft Teams UX in hybrid work environments.

By Alissa Irei • Nov. 1, 2021

Zendesk to acquire SurveyMonkey parent Momentive

Zendesk's burgeoning customer experience platform, which grew out of a customer service technology stronghold, lands key tech to gather customer feedback.

By Don Fluckinger • Nov. 1, 2021

Google chases Apple with tablet version of Android

Android 12L, the new OS for tablets, foldables and Chromebooks, will include new ways to use the split-screen feature, but analysts are doubtful it will appeal to enterprises.

By Maxim Tamarov • Oct. 29, 2021

General-purpose security doesn’t go far enough for ERP

Organizations need to pay more attention to security as ERP systems move to the cloud, are opened up to other applications and services and face an uptick in cyber attacks.

By Jim O'Donnell • Oct. 29, 2021

Biden wants permanent work visas, not more H-1Bs

President Joe Biden's administration has eased H-1B work visa processing, but it is not seeking a cap increase. Instead, it's aiming to grant more green cards.

By Patrick Thibodeau • Oct. 29, 2021