Enterprise Software: Page

Facebook expects business collaboration to move to metaverse

Facebook said the metaverse will change how business is done. However, the company faces competition in the VR collaboration space and skepticism about its practices.

By Mike Gleason • Oct. 29, 2021

Salesforce Field Service adds scheduling, Lightning web tools

Salesforce turns its attention to field service technology development, bringing mobile app and web experiences more in line with consumer-grade customer service.

By Don Fluckinger • Oct. 28, 2021

The decision to upgrade a legacy ERP system vs. replace it

How do you know whether to upgrade your current ERP system to the newest version or implement a new one? Here's what you should consider when making this decision.

By Reda Chouffani • Oct. 27, 2021

Use Teams compliance controls to meet security requirements

Administrators have a lot of flexibility when configuring Microsoft Teams to meet their organizations' security and compliance targets. Limiting chat access is just one tactic.

By Reda Chouffani • Oct. 27, 2021

How procurement’s little-known importance helps supply chain

The procurement department's importance is likely little-known within their own company. But procurement can contribute more than cost analysis to the supply chain.

By Wiley Publishing, Molly Driscoll • Oct. 27, 2021

teleconference

A teleconference is a live audio or audio-visual meeting with two or more participants.

By Alexander Gillis • Oct. 26, 2021

The most common HR tech implementation challenges

Perennial project problems include incomplete requirements and employees taking time off close to the go-live. Here are some of the most common HR tech implementation challenges.

By Eric St-Jean • Oct. 26, 2021

Cisco to add AR collaboration to Webex

Cisco's Webex Hologram is an augmented reality product aimed at improving collaboration when workers can't be in the same space. Cisco didn't provide a release date.

By Mike Gleason • Oct. 26, 2021

application layering (app layering)

Application layering (app layering) is a technology for delivering virtual applications that run in layers separate from a virtual desktop, but interact with the operating system and other apps as if they are installed natively on the base image.

By Carl Setterlund • Oct. 26, 2021

What is sales enablement?

Sales enablement is composed of strategies, tools and processes that provide sales representatives with the ability to boost their productivity and revenue generation.

By Lauren Horwitz • Oct. 26, 2021

Acquia adds CDP, digital experience platform features

Analyst: Latest features added to Acquia's marketing, commerce and customer data platform offerings show the company is serious about adding enterprise users.

By Don Fluckinger • Oct. 26, 2021

How do you create a chatbot and connect it to Salesforce?

Salesforce users have two ways to create a chatbot: using an outside platform and connecting finished creations through Salesforce Lightning, or writing it in Salesforce Einstein Bot.

By Scott Robinson • Oct. 26, 2021

client

A client is a hardware or software device that requests access to a service that is typically made available by a server.

By Alexander Gillis • Oct. 25, 2021

Citrix HDX 3D Pro

Citrix HDX 3D Pro is a group of graphics acceleration technologies that help optimize the delivery of resource-intensive virtual applications on a company's XenDesktop and XenApp platforms.

By Carl Setterlund • Oct. 25, 2021

Microsoft adds telehealth features to Teams

Microsoft's latest Teams features try to ease the confusion and some of the difficulties patients face when using telehealth technology to meet with doctors.

By Mike Gleason • Oct. 25, 2021

Adobe adds Workfront integrations to creative, marketing apps

Adobe begins long task of integrating Workfront with its universe of popular creative collaboration cloud that includes Photoshop, Adobe XD, Adobe Experience Manager and more.

By Don Fluckinger • Oct. 25, 2021

What are the use cases for programmable video?

Programmable video is a growing trend in the CPaaS market to integrate video with apps and websites. Learn the use cases driving adoption of programmable video APIs.

By Andrew Froehlich • Oct. 22, 2021

5 key benefits of enterprise asset management software

Asset-intensive organizations benefit from enterprise asset management software because it helps them support their industrial infrastructure. Here's how EAM software makes that easier.

By Linda Rosencrance • Oct. 22, 2021

11 ways to create a hybrid workforce strategy that works

An effective hybrid workplace strategy requires a complex mix of ingredients, including clear communication and the right technology. Here's advice on getting it all right.

By Carolyn Heinze • Oct. 22, 2021

Genesys contact center cloud gets acquisition boost

Olivier Jouve, executive vice president of Genesys Cloud, and Mike Szilagyi, a senior vice president at Genesys, discuss how customer service will recalibrate after last year.

By Don Fluckinger • Oct. 22, 2021

Google bets on the new Tensor chip to help Pixel 6 succeed

The Tensor chip within the Pixel 6 and Pixel 6 Pro will perform machine learning tasks like translating foreign speech in real time. The phones cost $600 and $900, respectively.

By Maxim Tamarov • Oct. 21, 2021

Demand for tech skills to skyrocket by 2030, US official warns

Chike Aguh, chief innovation officer at the U.S. Dept. of Labor, urged employers to make mobile job applications a priority. He also sees tech skills as the nation's top need.

By Patrick Thibodeau • Oct. 21, 2021

WebRTC (Web Real-Time Communications)

WebRTC (Web Real-Time Communications) is an open source project that enables real-time voice, text and video communications capabilities between web browsers and devices.

By Mary Shacklett, Sally Johnson • Oct. 21, 2021

virtual desktop

A virtual desktop is a computer operating system that does not run directly on the endpoint hardware from which a user accesses it.

By Bridget Botelho • Oct. 21, 2021

Cisco Webex Calling bolsters business calls on private phones

Cisco Webex Calling will soon let customers' employees use their private phones to make business calls securely and in compliance with corporate policies.

By Mike Gleason • Oct. 20, 2021