Enterprise Software: Page

A Windows Virtual Desktop overview for customers

WVD brings distinct advantages to the table, with a few caveats. Find out how WVD stacks up compared to the market.

By Kevin Goodman • June 9, 2021

Apple lets Windows, Android users join Facetime calls

Apple's upcoming improvements to FaceTime would open it up to non-Apple users for the first time and allow for collaborative screen sharing. The feature debuts this fall.

By Mike Gleason • June 8, 2021

Huawei’s HarmonyOS faces uphill battle against Android, iOS

Analysts say Huawei's HarmonyOS for smartphones and tablets is unlikely to succeed against Android and iOS without easy access to popular apps or a global sales channel.

By Maxim Tamarov • June 8, 2021

Unisys buys Unify Square to improve UC management

Unisys plans to use the Unify Square acquisition to help customers secure and manage their collaboration platforms for hybrid workers. Unify offers the cloud-based PowerSuite.

By Mike Gleason • June 4, 2021

SAP Business Network major focus at Sapphire Now 2021

SAP announced new initiatives such as the SAP Business Network to help companies become intelligent enterprises. Experts described the messaging as impressive but lacking in detail.

By Jim O'Donnell • June 4, 2021

Facebook focuses on business-to-consumer messaging

Facebook announced tools to make it easier for enterprises to reach customers on Instagram and WhatsApp, saying customers prefer messaging businesses.

By Mike Gleason • June 4, 2021

Sapphire 2021: Unlocking an intelligent business community

Supply chain disruptions caused by the pandemic enabled SAP to rethink business networks. Now its strategy is to reduce friction so businesses can work together as a community.

By Mike Leone • June 4, 2021

The importance of last-mile delivery to logistics

Last-mile delivery is the key to customer satisfaction. Here are four reasons your supply chain management strategy needs to focus on this critical stage of logistics.

By Linda Rosencrance • June 4, 2021

Is it legal to record virtual meetings and video conferences?

Yes, it is legal to record virtual meetings. But, for ethical or legal reasons, remote workers shouldn't record them all. Learn when recording is and isn't appropriate.

By Reda Chouffani • June 4, 2021

SAP deepens HR integration to improve workforce analytics

An integration between SAP SuccessFactors and the SAP Analytics Cloud could put richer workforce analytics into the hands of HR departments.

By Patrick Thibodeau • June 3, 2021

5 real-world multichannel marketing examples

Companies with effective multichannel marketing focus on brand reach, message, consistency, engagement and experience. It's important to meet customers on platforms they prefer.

By Griffin LaFleur • June 3, 2021

Jamf makes sharing Apple devices easier

The endpoint management company's new Single Login feature makes it easier for a company's employees to share iPhones and iPads. The feature requires a Pro license.

By Maxim Tamarov • June 3, 2021

VMware Horizon 2006 depreciates vSAN, enhances Instant Clone

VMware's decision to depreciate vSAN in its latest Horizon update might outweigh the enhancements, such as full Instant Clone availability and Storage Accelerator cache size increase.

By Rob Bastiaansen • June 3, 2021

What is the difference between audio and video conferencing?

Audio and video conferencing each have benefits and drawbacks. Learn the difference between audio and video conferencing to decide which best suits your meeting needs.

By Andrew Froehlich, Stephen Campbell • June 3, 2021

Upskilling and reskilling employees for a competitive edge

To stay competitive and offer a positive employee experience, organizations need to create a culture of learning that focuses on continuous growth.

By Pam Baker • June 2, 2021

Salesforce plugs CDP, WhatsApp into marketing, e-commerce

Salesforce connects its CDP to its platform's customer loyalty tech; Marketing Cloud integrates WhatsApp, SnapChat ads and Datorama advanced analytics reports.

By Don Fluckinger • June 2, 2021

On-premises vs. cloud contact center: What’s the difference?

On-premises and cloud contact centers differ in terms of costs, staff requirements and management. Organizations must weigh both options to find the right fit.

By Scott Sachs • June 2, 2021

SAP Upscale Commerce gets reboot

SAP relaunches its Upscale Commerce, first released three years ago to little fanfare, to a broader midmarket base to compete with Shopify's top-end offerings.

By Don Fluckinger • June 2, 2021

supply chain

A supply chain is the network of all the individuals, organizations, resources, activities and technology involved in the creation and sale of a product. The supply chain segment involved with getting the finished product from the manufacturer to the consumer is known as the distribution channel.

By Ben Lutkevich • June 2, 2021

An HR lesson from the Amy Cooper lawsuit

Employers face pressure to take action against employees for non-work activities. But, as Amy Cooper's recent lawsuit illustrates, doing so is not without risk.

By Patrick Thibodeau • May 28, 2021

Google lowers power use in latest Chrome update

The latest Chrome update changes the way the browser handles tabs to reduce CPU and power consumption. Chrome 91 also lets people copy and paste files directly into emails.

By Maxim Tamarov • May 28, 2021

Sapphire Now should elicit more details on Rise with SAP

At Sapphire Now, the SAP community is hoping for clarity on Rise with SAP and an honest look at the challenges facing SAP customers.

By Jim O'Donnell • May 28, 2021

NASA is changing its approach to people analytics

NASA is implementing a graph database to serve as the foundation of its people analytics. It will give managers and employees insights into skills and training needs.

By Patrick Thibodeau • May 28, 2021

Post-pandemic digital customer experience: What will change?

Overstock.com, FTD and Giant Eagle all revamped their CX tech stacks during the pandemic to meet the demand for online service, and upgrades continue.

By Don Fluckinger • May 28, 2021

How to offboard HCM project team post-implementation

A successful HCM implementation must include a proactive plan for offboarding temporary members of the project team. Learn what issues you'll need to address.

By Eric St-Jean • May 27, 2021