Enterprise Software: Page

External collaboration tools extend platforms to partners

Extending collaboration tools to outside users is a challenge. Learn the features productivity vendors have that make this possible.

By Andrew Froehlich • April 5, 2021

6 components to look for in an endpoint security platform

When it comes to selecting an endpoint security product, customers should look for essential features, such as application protection, that are crucial for enterprise security.

By Robert Sheldon • April 5, 2021

Cisco tackles ‘seismic shift’ to the hybrid workplace

Cisco said the switch to the hybrid workplace could create a divide between in-office and remote workers. New Webex features could help counter the problem.

By Mike Gleason • April 2, 2021

Biden infrastructure plan may deliver huge training boost

President Biden's $2T infrastructure plan will likely result in training programs for rapid reskilling, especially in the manufacturing sector.

By Patrick Thibodeau • April 2, 2021

IBM, Red Hat partner with Celonis on process mining software

Looking to ease the implementation of digital transformation projects, IBM and Red Hat signed a deal with Celonis to jointly push Celonis process mining software.

By Ed Scannell • April 1, 2021

Federal judge orders RingCentral to stop selling Zoom

Zoom said it will continue supporting companies that bought RingCentral's Zoom-equipped Meetings app before Feb. 1. The companies are embroiled in a contract dispute.

By Maxim Tamarov • April 1, 2021

5 best practices for Slack implementation success

Organizations looking to make the most of their Slack implementation should follow these best practices, including addressing security needs and using channel management tools.

By Irwin Lazar • April 1, 2021

Qualtrics adds XM tools for marketing, service, B2B sales users

Post-SAP spinoff, Qualtrics moves quickly to give B2B sales users -- along with their marketing and customer service colleagues -- new features to sharpen post-pandemic business.

By Don Fluckinger • April 1, 2021

Circular economy model enables sustainability and resilience

In this Q&A, IFS' Colin Elkins discusses the circular economy and how it can improve sustainability, enable business models like servitization and become a competitive advantage.

By Jim O'Donnell • March 31, 2021

Salesforce-Slack deal heralds the future of collaboration

Deeper platform integrations, widespread communications tools and a dash of workflow automation are some of the elements that shape the future of team collaboration.

By Luke O'Neill • March 31, 2021

Cisco revamps Webex’s People Insights feature

Cisco says the 'always-on' nature of remote work exhausts workers. It believes information from the revamped People Insights feature in Webex will help.

By Mike Gleason • March 31, 2021

4 cloud collaboration security best practices for CISOs

In the new era of remote work, cloud-based team collaboration is a virtual necessity, but it can also be risky. Analysts and CISOs explain how to keep your organization secure.

By Alissa Irei • March 31, 2021

What are the challenges of using multiple team collaboration apps?

Companies are already using a variety of collaboration platforms, but managing them is hard. What should companies know when juggling multiple team collaboration apps?

By Jon Arnold • March 31, 2021

Mandatory COVID-19 vaccinations get cool reception

Mandated COVID-19 vaccinations may be unpopular with many U.S. employers, including the federal government. A primary concern is the potential for liability.

By Patrick Thibodeau • March 30, 2021

Apple Watch effective at assessing heart health

An at-home walking test with the Apple Watch yielded 'accurate and meaningful insights' into a person's heart strength, a Stanford University study found.

By Maxim Tamarov • March 30, 2021

News briefs: Slack has a rocky start with direct messages

Customer backlash over a new messaging feature forced Slack to take it down only hours after launch. The capability opened up the possibility of harassment on the platform.

By Maxim Tamarov • March 26, 2021

Twilio Segment CEO Peter Reinhardt on the future of CDPs

In a wide-ranging Q&A, Twilio Segment CEO Peter Reinhardt discusses Twilio's $3.2 billion acquisition of the company he co-founded, and the future of CDPs.

By Don Fluckinger • March 26, 2021

Biden’s $3T rebuilding plan may boost reskilling, upskilling

President Biden's plan to spend trillions on building the nation's infrastructure is likely to include funds for job reskilling and upskilling partnerships.

By Patrick Thibodeau • March 26, 2021

Blue Yonder tackles supply chain digital transformation

Accenture and Blue Yonder teamed up to solve supply chain challenges for food and beverage company Tata Consumer Products; other IT channel news.

By John Moore • March 26, 2021

Microsoft Teams vs. Slack: Which is better for your business?

Organizations deploy collaboration apps as they wrestle with keeping remote employees engaged and informed. Learn how to weigh Microsoft Teams vs. Slack to determine which app is best for you.

By Andrew Froehlich • March 26, 2021

IFS acquires Axios Systems to boost ESM capability

IFS moves into the enterprise service management market with the acquisition of Axios Systems, which offers cloud service management applications.

By Jim O'Donnell • March 26, 2021

Equal pay for women could take 9 years

It may take women nine years to achieve equal pay with men, but the momentum is happening slightly faster for younger women, according to a new study.

By Patrick Thibodeau • March 25, 2021

Microsoft to release threaded message replies in Teams

Desktop Teams users will be able to quote previous messages in their responses instead of responding chronologically. Rivals like Slack have had a similar feature for years.

By Maxim Tamarov • March 25, 2021

Zoom lets developers use its video within their apps

Developers will pay by the minute to use a nonbranded version of Zoom. The new licensing could help Zoom boost the slowdown in customer subscription growth as the pandemic wanes.

By Maxim Tamarov • March 25, 2021

Microsoft adds live transcription to Teams

The Teams live transcription feature bolsters collaboration and lets workers quickly catch up on meetings they've missed. Microsoft includes the capability with a 365 subscription.

By Mike Gleason • March 25, 2021